NHTSA Complaint #11701907 — 2015 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11701907
Vehicle	2015 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	January 10, 2025
Date Filed	November 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

My vehicle is impacted by the existing safety recalls. The trim around my windshield has broken and parts have flown off the car while driving. I have taken my car to the dealer to ask for repair and they said they should have parts in about 3 months. It has been nearly a year and they still do not have parts. I cannot imagine why they can't get the parts for a safety issue in this amount of time. Is there anything you can to do force them to prioritize getting these parts and getting my car fixed?

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