NHTSA Complaint #11363108 — 2015 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11363108
Vehicle	2015 FORD EXPLORER
Component	ENGINE
Date of Incident	October 6, 2020
Date Filed	October 6, 2020
Mileage	60,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

CHECK ENGINE LIGHT CAME ON AT 60,600 MILES. MECHANIC SAYS IT IS A CRANKSHAFT/CAM SHAFT CORRELATION CODE. TIMING CHAIN NEEDS TO BE REPLACED. FORD ACKNOWLEDGES IT IS AN ISSUE AND THEY'VE MADE A LTR SPECIFIC TO THE REPAIR. HOWEVER, THERE ARE NO PARTS AVAILABLE TO FIX IT AND MAY NOT BE AVAILABLE FOR ONE MONTH OR LONGER. CAN'T DRIVE THE CAR AND CAN'T GE5 IT FIXED. VEHICLE IS 5 MONTHS OUTSIDE OF WARRANTY. FORD WON'T BUDGE.

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