NHTSA Complaint #11694118 — 2015 FORD EXPLORER

The contact owns a 2015 Ford Explorer. The contact stated that upon placing the gear shifter in park(P) and turning off the vehicle, the message "Transmission Not in Park" was flashing on the instrument panel. The contact stated that the vehicle failed to start up after several attempts. The contact called an independent mechanic, and the vehicle was towed to the shop. The mechanic discovered that the water pump inside the engine was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 72,000.