NHTSA Complaint #11217196 — 2015 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11217196
Vehicle	2015 FORD EXPLORER
Component	ENGINE
Date of Incident	May 31, 2019
Date Filed	May 31, 2019
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHILE DRIVING RECENTLY MY CAR WOULD 'SPUTTER' WHILE AT A LIGHT ETC. WELL TODAY IT COMPLETELY DIES WHILE DRIVING (ABOUT 20MPG). IT EVENTUALLY RESTARTED AND I WAS ABLE TO DRIVE TO MY MECHANIC. THE VEHICLE COMPLETELY DIED WHILE PULLING INTO THE DRIVE OF THE MECHANIC WHO WILL TAKE A LOOK ON MONDAY. ALSO, HAD PROBLEMS WITH STEERING UNIT THAT FORD SAID NEEDED TO BE REPLACED. SAID THAT WOULD COST US ABOUT $1100 FOR A NEW MODULE. AT THAT TIME THE CAR HAD 40,000 MILES ON IT. CURRENTLY HAS 72,000. MY HUSBAND WAS GOING TO BY A F150 NOW SERIOUSLY CONSIDERING GOING WITH TOYOTA. HE'S HEARTBROKEN AS WE BOTH THOUGHT THE EXPLORER WOULD BE A RELIABLE CAR.

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