2004 FORD EXPLORER Structurebody Problems

MY DAUGHTER WEIGHS 99 LBS SHE OPENED HATCH AT GAS STATION AND THE WINDOW PORTION OF THE ENTIRE HATCHBACK FELL OFF ALSO THERE IS A CRACK IN THE PLASTIC DOWN THE HATCH WHICH I SEE ON EVERY OLD EXPLORER. *TR

REAR BODY PANEL AROUND BACK WINDOW SPLIT

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT AS SHE APPROACHED THE VEHICLE, SHE NOTICED THAT THE HORIZONTAL PANEL UNDER THE REAR LIFT GATE WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPLACED FOR THE HORIZONTAL PANEL AND EMBLEM. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,652. THE CURRENT MILEAGE WAS APPROXIMATELY 36,000. *TR

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN EXCESSIVELY LONG FRACTURE IN THE REAR LIFTGATE NEAR THE MANUFACTURING EMBLEM BELOW THE REARVIEW WINDOW. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

THE REAR PANEL CRACKED FOR NO APPARENT REASON. *TR

WHILE THE VEHICLE WAS PARKED FOR 2 OR 3 DAYS UNDER THE CARPORT IN THE DRIVEWAY, THE BACK PANEL UNDER THE WINDOW CRACKED FOR ABSOLUTELY NO REASON. *TR

THE REAR WINDOW HINGE PIN (PASSENGER SIDE) HAS CORRODED AND BROKEN ALLOWING THE WINDOW TO FALL OFF OF THE REAR TAIL GATE. I NOTICED THE BROKEN HINGE BEFORE USING THE LIFT GATE WHICH HAS PREVENTED IT FROM FALLING OFF THUS FAR. I HAVE READ THAT THIS IS A VERY COMMON PROBLEM ON THIS VEHICLE AND FORD WILL NOT OWN UP TO THE PROBLEM. *TR

THERE IS A CRACK TO THE LEFT OF THE FORD ISIGNIA ON THE REAR LIFT TAIL GATE. THE CRACK RUNS FROM THE BOTTOM OF THE REAR PANEL JUST BELOW THE REAR WINDOW TO THE BOTTOM OF THAT PANEL. THE PANEL IS THE TOP HALF OF THE LIFT GATE WHERE THE GATE OPENS TO ENTER ITEMS WITHOUT OPENING THE ENTIRE TAIL GATE. I UNDERSTAND FROM OTHER FORD EXPLORER OWNERS THAT THIS CAN CAUSE THE REAR WINDOW TO BLOW OUT BECAUSE THE PANEL IS NO LONGER SECURE DUE TO THE CRACK. OBI# 10487645 *TR

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, SHE NOTICED THAT THE REAR HATCHBACK WINDOW PANEL WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND ADVISED THE CONTACT THAT THEY WERE UNAWARE OF THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 92,000.

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE PANEL ON THE EXTERIOR OF THE REAR LIFT GATE WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

VEHICLE WAS PARKED. OPERATOR OPENED REAR HATCH GLASS, AT WHICH TIME THE RIGHT HINGE SEPARATED. THIS CAUSED THE GLASS TO SLAM DOWN. FORTUNATELY, THE OPERATOR WAS ABLE TO JUMP OUT OF THE WAY TO AVOID INJURY. THE GLASS DID NOT BREAK, BUT THE STRUTS ARE BENT. BOTH THE RIGHT AND LEFT HINGES APPEAR TO BE DEFECTIVE AND IN NEED OF REPLACEMENT. THE REAR HATCH IS NOT USABLE UNTIL THE HINGES AND STRUTS ARE REPLACED. *TR

THE HINGE ON THE RIGHT SIDE OF THE REAR LIFTGATE GLASS IS FALLING OFF. I PURCHASED THIS VEHICLE USED IN AUGUST 2012. THE HINGE SEEMED TO BE IN TACT THEN BUT HAS SLOWLY BEEN CORRODING AND FALLING OFF. THE GLASS MAKES AN AWFUL NOISE WHEN I DRIVE OVER POT HOLES, BUMPS, ETC. I DO NOT USE THE GLASS IN FEAR IT WILL FALL ON ME. THERE HAVE BEEN TIMES WHEN I TURN MY VEHICLE ON AND THE MESSAGE CENTER SAYS "REAR LIFTGATE AJAR" ONLY TO FIND THAT SOMEHOW THE GLASS LIFTGATE IS NOT LATCHED. NOBODY USES IT SO UNSURE IF THE CORROSION AND BROKEN HINGE IS CAUSING THE GLASS TO AJAR FROM THE LATCH. I CALLED A LOCAL FORD DEALERSHIP TO SEE IF THIS HAS BEEN RECALLED ON MY VEHICLE, AS IT HAS ON NUMEROUS OTHER 2004 FORD EXPLORER. I WAS TOLD IT WAS NOT RECALLED AND THE PART IS...

AFTER A DAY OF SHOPPING I PULLED INTO MY DRIVEWAY AND PARKED MY SUV. I WENT TO OPEN THE REAR WINDOW HATCH WHEN THE LEFT SIDE CAME APART FROM THE VEHICLE AND LANDED ON TOP OF ME. FORTUNATELY THE RIGHT SIDE OF THE WINDOW WAS ABLE TO STAY INTACT WHILE MY HUSBAND WAS ABLE TO RUN TO MY AID TO LIFT THE DOOR UP. I AM FOUR MONTHS PREGNANT AND MY THREE YEAR OLD SON WAS STANDING BY MY SIDE. I HAVE READ THAT MANY COMPLAINTS ABOUT THIS ISSUE HAVE BEEN MADE TO THE FORD CORPORATION REGARDING THIS PROBLEM BUT THEY CONTINUE NOT TO RECTIFY THE ISSUE AT HAND; WHILE LEAVING VEHICLE OWNERS HELPLESS WHEN THIS SITUATION OCCURS. I READ THAT THIS WAS A GOOD AVENUE TO REPORT THIS ISSUE SINCE FORD CONTINUES TO IGNORE THE PROBLEM AND WONDER IF MY HUSBAND WOULD NOT HAVE BEEN IN SHOUTING DISTANCE WHAT...

REAR HATCH WINDOW HINGE (LEFT SIDE) BROKE AND RELEASED THE GLASS WHILE DRIVING. WINDOW FELL TO ONE SIDE. I HAD TO MAKE AN IMMEDIATE EMERGENCY STOP. IT WAS DIFFICULT TO PROP WINDOW TO A SAFE POSITION AND LOCK DOWN. IT MUST REMAIN LOCKED DOWN UNTIL I CAN FIX IT. *TR

THE REAR LIFTGATE WINDOW HINGE BROKE OFF AND THE ENTIRE REAR WINDOW FELL ON MY WIFE. THE HINGES ARE MADE OF A WHITE TYPE OF METAL THAT HAS CORRODED AND SHEARED OFF. THE PINS INSIDE APPARENTLY BROKE AND IT DIDN'T APPEAR TO BE FALLING OFF, IT JUST CAME OFF. THE WINDOW HIT MY WIFE IN THE ARM AND LEG. WE WERE LUCKY IT WASN'T ONE OF OUR KIDS CLOSING THE GATE AT THE TIME OR THAT THEY WEREN'T INSIDE WHEN IT HAPPENED OR THIS COULD HAVE BEEN A LOT WORSE. AFTER SEARCHING ONLINE FOR INFORMATION ABOUT THIS ISSUE I FOUND THOUSANDS OF COMPLAINTS ABOUT THIS EXACT ISSUE AND HUNDREDS OF POST OF INJURIES INCURRED FROM THIS. FORD RECALLED OTHER VEHICLES WITH THE SAME ISSUE WITH THE SAME PART AND YET THE 2004 WAS NEVER INCLUDED. SOMETHING NEEDS TO BE DONE. A PART OVER TIME SHOULDN'T BREAK OFF AND CAUSE A...

WHEN CLOSING THE REAR WINDOW HATCH, THE LEFT HINGE THAT HOLDS THE GLASS COMPLETELY LET GO OF THE GLASS. FORTUNATLEY MY HUSBAND WAS THE ONE CLOSING IT AND WAS ABLE TO CATCH THE GLASS BEFORE IT BROKE THE OTHER HINGE AND PULLED THE GLASS OFF COMPLETELY. THE RIGHT HINGE WAS ALSO BENT, AS THE WINDOW WILL NOW NOT SIT LEVEL TO BE PUT BACK INTO PLACE. THIS SHOULD BE RECALLED, AS THERE IS A LARGE HAZARD OF TH WINDOW FALLING. WHAT IF MY DAUGHTER HAD BEEN STANDING UNDERNEATH AS USUAL, OR HE HAD NOT BEEN ABLE TO CATCH THE WINDOW AND IT BROKE AND SEN "EXPLODING" GLASS PIECES EVERYWHERE. I SEE THAT THIS APPEARS TO BE A VERY WIDESPEAD ISSUE WHEN LOOKING THROUGH COMPLAINTS. ALSO, THE TAILGATE IN MY EXPLORER HAS ALSO EXPERIENCED THE SAME MYSTERIOUS CRACK THAT SO MANY OTHER VEHICLES HAVE HAD. ONE DAY IT WAS FINE, THEN...

THE PINS ON THE LIFTGATE WINDOW ARE BREAKING THROUGH THE HINGE. THE DRIVER SIDE HAS BROKEN CLEAN THROUGH AND THE PASSENGER SIDE IS BEGINNING TO BREAK THROUGH EVEN THOUGH I HAVEN'T USED IT SINCE THE OTHER ONE BROKE. THERE IS ALSO A CRACK UNDER THE WINDOW ON THE BACK LIFT DOOR. *TR

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE HINGES ON THE REAR LIFTGATE BROKE AND THE WINDOW FELL DOWN ON THE CONTACT'S SHOULDER, RESULTING IN A SHOULDER INJURY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE HINGES ON THE REAR LIFTGATE NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE: BODY: HATCHBACK/LIFGATE: HINGE AND ATTACHMENTS). THE FAILURE AND CURRENT MILEAGES WERE 160,000.

THE HINGES THAT HOLD ON THE REAR WINDOW ARE STARTING TO BREAK. THE 02 AND 03 MODEL EXPLORERS WERE RECALLED FOR THIS BUT FORD REFUSES TO ISSUE A RECALL FOR THE 2004 MODELS EVEN THOUGH THIS APPEARS TO BE A HUGE ISSUE AFFECTING A LARGE NUMBERS OF EXPLORERS. I HAVE CAUGHT IT BEFORE TOTAL FAILURE BUT MANY PEOPLE HAVE HAD THE GLASS COME LOOSE AND INJURE THEM. IT IS A HUGE SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A FORD 2004 FORD EXPLORER. THE CONTACT STATED THAT THE LOWER PORTION OF THE LIFT GATE GLASS EXHIBITED A LONG STRESS CRACK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. THE VIN WAS UNAVAILABLE.

THE PLASTIC PIECE OF MOLDING UNDERNEATH THE REAR GLASS WINDOW CRACKED AND FELL OFF. NOTHING WAS DONE TO PROMPT THIS. I HAVE READ THAT THOUSANDS OF OTHER VEHICLES HAVE THIS SAME ISSUE. *TR

THE LEFT REAR LIFT GATE WINDOW HINGE BROKE CAUSING THE WINDOW TO FALL AND BRUISE MY DAUGHTER'S ARM. TERRIBLE DESIGN AND FRAUGHT WITH PERIL. *TT

MY 11 YEAR OLD DAUGHTER WENT TO CLOSE THE REAR WINDOW GATE AND THE RIGHT HINGE BROKE OFF AT WHERE THE HINGE ATTACHES TO THE WINDOW. MY WIFE AND DAUGHTER TRIED TO GET IT LINED UP WITH THE HINGE AGAIN BUT WAS NOT ABLE TO DO ANYTHING WITH IT AND HAD TO DRIVE HOME WITH THE WINDOWS HANGING BY THE STRUTS. LATER WHEN I GOT HOME I NOTICED THAT THE RIGHT STRUT WAS NOT DECOMPRESSING AS WELL WHICH PROBABLY PUT SOME PRESSURE ON THE HINGE. I TRIED TO PUSH IT BACK UP MANUALLY IT WOULDN'T BUDGE. I WAS ABLE TO REMOVE THE RIGHT STRUT AND CLOSE AND LATCH THE WINDOW BUT NOW IT'S CROOKED AND OBVIOUSLY NOT WORKING. I DID RESEARCH AND SEE THERE ARE TONS OF COMPLAINTS ABOUT THIS SAME THING HAPPENING ON 04 EXPLORERS. I AM VERY CONCERNED THAT THE WINDOW WILL FALL OFF AND THIS ALMOST CAUSED...

AFTER A COLD SPELL IN JANUARY THE PANEL UNDER THE REAR WINDOW FRACTURED FROM THE WINDOW DOWN. WE TOOK THE CAR TO THE FORD DEALER AND WAS TOLD THIS IS VERY COMMON AND IT WOULD BE AROUND $400.00 DOLLARS TO FIX. IF THIS IS COMMON WHY IS FORD NOT CORRECTING THIS WITHOUT THE CUSTOMER HAVING TO PAY OUT OF POCKET. IT SEEMS THIS IS A MANUFACTURING PROBLEM NOT A CONSUMERS! *TR

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A 6-INCH CRACK FROM THE BASE OF THE REAR WINDOW TO THE LICENSE PLATE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.

REAR BODY PANEL APPLIQUE FORD SERIES PART #402A30. *TR

WHEN WE HAD THE COLD SNAP A FEW WEEKS AGO, A PLASTIC PANEL, UNDER THE REAR WINDOW CRACKED. THE COST TO REPAIR THIS IS ABOUT $450 TO $550. SEARCHING ON LINE, THIS SEEMS TO BE A PROBLEM OVER A NUMBER OF MODEL YEARS, AS THERE ARE SEVERAL HUNDRED REPORTS. IN THE PAST WEEK, I HAVE SEEN 7 MORE EXPLORERS WITH A SIMILAR CRACK. FORD CUSTOMER SERVICE SAYS THERE IS NO RECALL. IT IS NOT A SAFETY ISSUE, BUT IT IS EXPENSIVE TO REPAIR. *TR

UPDATE ON REAR CRACKED PANEL: REAR BACK PANEL REPLACED TWICE. FORD SERVICE TOLD ME IT WOULD COST APPROX $800 TO REPLACE CRACKED PANEL AGAIN THEN SUGGESTED I TAKE MY '04 FORD EXPLORER TO A BODY SHOP FOR A REPAIR AT A COST OF APPROX $200 WHICH I DID. THAT REPAIR LASTED ABOUT 3 MONTHS...PANEL HAS CRACKED AGAIN. IF THE GLASS FALLS OUT SOMEONE IS GOING TO GET HURT. IT IS RIDICULOUS THAT FORD WILL NOT TAKE FULL RESPONSIBILITY FOR THIS DEFECTIVE PART.

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFTGATE EXHIBITED A FRACTURE THAT STARTED FROM THE TOP OF THE MANUFACTURING EMBLEM AND DOWN TO THE BOTTOM OF THE LIFTGATE. THE CONTACT SPOKE WITH THE MANUFACTURER BUT WAS ADVISED THAT THERE WAS NOTHING THAT COULD BE DONE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 89,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

THE REAR PASSENGER WINDOW HINGE BROKE CAUSING THE GLASS TO FALL ON TOP OF ME AND HIT ME IN THE HEAD AND KNOCK ME DOWN TO THE GROUND. *TR

CRACKED PANEL BELOW REAR WINDOW. ALSO, REAR WINDOW APPEARS LOOSE. *TR

TL* THE CONTACT OWNS A 2004 FORD EXPLORER LIMITED. THE CONTACT STATED THAT THE REAR LIFTGATE WAS FRACTURED AND THE CONTACT WAS CONCERNED THAT THE WINDOW WOULD POSSIBLY FALL OUT WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE FAILURE WAS NOT A SAFETY CONCERN AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

I HAVE THIS CRACK IN THE MIDDLE OF MY LIFTGATE AND I HAVE SEEN SOME OTHER FORD EXPLORERS AND FOUND ON INTERNET COMPLAINTS ABOUT IT. I CALLED FORD DEALER AND THEY SAID THERE WAS NO RECALL FOR THIS. AS I HAVE SAID. I HAVE SEEN OTHER FORDS WITH THE SAME CRACK ON THE MIDDLE OF THE LIFT GATE. *TR

REAR LIFTGATE GLASS HATCH FAILURE HINGE AND ATTACHMENTS BACK GLASS FAIL OFF. *TR

PAINT BUBBLES IN THE HOOD. THE DEALER JUST RESPONDED THAT IT WAS A MANUFACTURERS PROBLEM AND THAT I WOULD JUST NEED TO REPLACE THE ENTIRE HOOD AT A LARGE COST. *KB

REAR PANEL CRACKED UNDER WINDOW. THERE WAS NO DAMAGE TO VEHICLE, AN DI HAVE SEEN SEVERAL FORD EXPLORERS WITH THE SAME CRACK. *TT

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT WHEN OPENING THE REAR LIFT GATE, THE HINGE FRACTURED AND FELL BACK, STRIKING HIM IN THE HEAD. THE CONTACT RECEIVED A MINOR INJURY AS A RESULT. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,900.

TL* THE CONTACT OWNS A 2004 FORD EXPLORER XLT. THE CONTACT STATED THAT THE PANEL BELOW THE REAR WINDOW OF THE TAIL GATE DEVELOPED A CRACK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED IT WAS A DESIGN FLAW AND THE PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 75,000.

THE PAINT ON THE ROOF OF MY 2004 FORD EXPLORER IS CHIPPING. I SPOKE WITH TWO AUTO BODY SHOPS AND 1 FORD DEALER, AND THEY ALL SAID THAT THE CHIPPING IS DUE TO THE FACT THAT THE PRIMER DID NOT ADHERE PROPERLY TO THE VEHICLE, SO THE PAINT IS CHIPPING. IN REVIEWING THIS ISSUE, I READ ONLINE THAT THERE IS A MULTITUDE OF PEOPLE EXPERIENCING THE SAME ISSUE. I SPOKE WITH FORD, AND THEY TOLD ME THAT THERE IS NO FINANCIAL ASSISTANCE AVAILABLE TO HELP ME, ALTHOUGH THEY ACKNOWLEDGED THAT THIS ISSUE IS THEIR FAULT. I WOULD LIKE THERE TO BE A RECALL SO THAT I CAN GET THIS ISSUE RESOLVED.

1-"MILES TO E" HAVE ALWAYS REGISTERED AS DASHES AFTER A FILL UP SINCE 2004. DEALER SAYS NOTHING IS WRONG AND TO ADD GAS ADDITIVE (WHICH DOESN'T WORK) OR I CAN HAVE IT FIXED AT MY EXPENSE. DEALER HAS BEEN SOLD AND NEW DEALER NOW HAS "NO RECORD" OF MY PREVIOUS COMPLAINTS-- WHENEVER I HAD THE CAR IN FOR SERVICE I ASKED THEM TO CHECK IT. I SEE PLENTY OF OTHER COMPLAINTS FOR THIS SAME PROBLEM BUT FORD REFUSES TO FIX THIS AS WELL. 2-BACK HATCH BELOW WINDOW HAS CRACKED RECENTLY. HUSBAND HAD SAME VEHICLE DIFFERENT YEAR AND HIS CRACKED AS WELL. DEALER ACKNOWLEDGES MANY VEHICLES WITH SAME PROBLEM BUT SAYS THERE IS NO RECALL AND FORD WILL NOT FIX IT. I SEE THERE IS NOW A CLASS ACTION SUIT FOR THIS DEFECT. JUST WANTED TO GO "ON RECORD" AS ANOTHER UNHAPPY FORD OWNER (OF OVER 40 YRS).

2004 FORD EXPLORER. IN 2008 THE REAR BACK PANEL CRACKED AND WAS REPLACED BY FORD AT A COST OF $100 TO ME. IT IS NOW 2011 AND THE REAR BACK PANEL HAS CRACKED AGAIN BUT THIS TIME THE CRACK(S) APPEAR ON EITHER SIDE OF THE FORD EMBLEM. FORD NEEDS TO RECALL THESE BACK PANELS BECAUSE THEY ARE DEFECTIVE. *TR

MY 2004 FORD EXPLORER'S REAR TRIM UNDERNEATH THE REAR WINDOW BLEW OFF THE TRUCK AT 60MPH. THE (WHOLE TRIM) SHOT THROUGH THE SKY LIKE A BOOMERANG. IT SENT A MOTORCYCLIST BEHIND ME OFF ROADING. IT VERY WELL COULD HAVE LEAD TO HIS DEATH AS THERE WERE TREE'S A FEW FEET AWAY. I HAVE NOT REPLACED ANY PARTS YET IN FEAR IT MAY HAPPEN AGAIN. *TR

VERTICAL CRACK UNDER THE REAR WINDOW. *TR

WHILE REMOVING GROCERY BAGS FROM THE REAR OF MY 2004 FORD EXPLORER XLT, THE LEFT LIFTGATE HINGE SNAPPED AND THE WINDOW HALF OF THE REAR LIFTGATE DOOR CAME APART LEAVING THE LEFT SIDE OF THE DOOR STILL ATTACHED TO THE HYDRAULIC LIFTGATE BAR BUT OTHERWISE DANGLING AND UNSUPPORTED. THEN I COULD NOT SHUT THE DOOR SO WE PROPPED IT WITH PILLOWS TO EASE THE STRESS ON THE LEFT SIDE. I HAD PROBLEMS WITH THE LIFTGATE HYDRAULIC BAR COLLAPSING ON MY PRIOR FORD EXPLORER BUT THOSE REPAIRS WERE COVERED UNDER A RECALL. THIS MORNING FORD DENIED THERE WAS A RECALL FOR MY PRESENT VEHICLE AND REFUSED TO PROVIDE ANY INFORMATION ON PRIOR RECALLS INVOLVING THE SAME LIFTGATE APPARATUS FAILURE THAT OCCURRED TO MY 2004 MODEL. I CALLED THE FORD DEALER WHO SAID THEY WOULD HAVE TO CHARGE ME FOR TOWING TO BRING MY SUV FOR REPAIR THERE. MY LOCAL REPAIR SHOP...

2004 FORD EXPLORER EB. BACK LIFTGATE CRACKED BELOW GLASS. NO ACCIDENT OR IMPACT OCCURRED. *TR

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE CONTACT STATED THAT THE LIFT GATE STRUT FRACTURED WITHOUT WARNING. THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN ID NUMBER:04V442000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS). THE DEALER AND MANUFACTURER INFORMED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL AND OFFERED NO ADDITIONAL ASSISTANCE. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS 35,000 AND THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

HELLO, I HAVE A 2004 FORD EXPLORER TRUCK WITH A CRACK ON THE BACK OF THE HATCH DOOR. I DON'T KNOW WHERE THIS CRACK CAME FROM. I CONTACTED THE FORD COMPANY ABOUT THIS ISSUE BUT SINCE MY VEHICLE IS NO LONGER UNDER WARRANTY THEY AREN'T WILLING TO HELP. I FIRST NOTICE THE CRACK ABOUT A YEAR AGO. WHEN I CONTACTED FORD TO FIND OUT IF THIS WAS A RECALL THEY SAID NO. RECENTLY I HAVE BEEN NOTICING THAT A LOT OF THE FORD EXPLORER TRUCKS I SEE ALL HAVE A CRACK ON THE SAME PORTION OF THE TRUCK. I SPOKE TO ANOTHER INDIVIDUAL WITH A FORD EXPLORER AND SHE DOESN'T KNOW WHERE THE CRACK ON THE BACK OF HER TRUCK CAME FROM EITHER. WE THINK THIS MAYBE A RECALL ISSUE. I JUST STARTED WRITING DOWN THE LICENSE PLATE NUMBERS OF THE VARIOUS EXPLORER TRUCKS I SEE WITH THE SAME OR...

REAR APPLIQUE HAS CRACKED DOWN THE MIDDLE FOR NO REASON. I CONTACTED THE A DEALER AND THEY WERE AWARE THAT THIS WAS A DEFECTIVE ITEM FROM FORD, BUT FORD HAS NOT ISSUED A RECALL. I CONTACTED FORD AND WAS TOLD THEY ARE NOT AWARE OF THIS ISSUED. *TR

TL* THE CONTACT OWNS A 2004 FORD EXPLORER XLT. THE CONTACT STATED THAT THE REAR TAILGATE METAL WAS FRACTURED IN HALF IN THE CENTER NEAR THE FORD EMBLEM. THE CONTACT WAS CONCERNED THAT THE REAR WINDSHIELD COULD SHATTER BECAUSE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A LOCAL MECHANIC FOR THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 87,000 AND THE CURRENT MILEAGE 88,200.

I HAVE A 2004 FORD EXPLORER, AND ONE DAY THE CAR IS FINE THE NEXT THERE IS A CRACK ON THE REAR PANEL I THOUGH IT WAS MY FAULT BUT THEN I STARTED SEEING MORE EXPLORES WITH THE SAME CRACK IT HAS TO BE A DEFECT. *TR