2004 FORD EXPLORER Vehicle Speed Controlcruise Control Problems

15 NHTSA complaints on file

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Vehicle Speed Controlcruise Control Issues in the 2004 FORD EXPLORER

15 vehicle speed controlcruise control complaints have been filed with NHTSA for the 2004 FORD EXPLORER. Of these, 1 involved a crash, 3 involved a fire, and 1 resulted in injury.

15
Complaints
1
Crashes
3
Fires
1
Injuries
0
Deaths

All Vehicle Speed Controlcruise Control Complaints

#10924821 | Crash
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE LOST POWER STEERING AND BRAKING, WHICH RESULTED IN A CRASH. ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS TREATED FOR SECOND DEGREE BURNS. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
#10291050 |
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. WHEN HE ACTIVATED THE CRUISE CONTROL WHILE DRIVING, IT DEACTIVATED ITSELF WITHOUT WARNING. HE HAD TO RESTART THE VEHICLE TO RE-SET THE ERROR CODE. THE FAILURE OCCURRED INTERMITTENTLY, AND MOSTLY ON THE INTERSTATE. ALSO WHEN HE WOULD TURN ON THE TURN SIGNALS, THE AUTOMATIC WARNING SYSTEM WOULD MAKE AN ALARM NOISE AND BLINK UNTIL THE TURN SIGNAL WOULD CUT OFF. THE AUTOMATIC TRANSMISSION APPEARED TO LOSE FLUID, WHEN HE SHIFTED INTO REVERSE. HE HEARD A ROARING NOISE NEAR THE TIRE AREA. HE WAS TOLD BY THE DEALER THAT THE HUBS NEEDED TO BE REPLACED. LASTLY, THE AESTHETIC PIECE ON THE LOWER HALF OF THE HATCH-BACK HAD CRACKED AND SEPARATED FROM THE VEHICLE. HE TOOK THE VEHICLE BACK TO THE DEALERSHIP AND WAS ADVISED THAT THERE WAS AN ELECTRICAL FAILURE. NO REPAIRS WERE MADE. THE MANUFACTURER REFERRED HIM TO NHTSA. THE CURRENT MILEAGE...
#10223311 | Fire
PARKED CAR OUTSIDE GARAGE @ 23:00 HOURS. APPROX. 01:15 AM NEIGHBORS WERE BANGING ON OUR WINDOWS TO WAKE US UP SAYING OUR CAR AND HOUSE WERE ON FIRE. *TR
#10214207 |
TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE CRUISE CONTROL SWITCH WAS DISCONNECTED ON OCTOBER 16, 2007 UNDER RECALL NUMBER 05S28. THE DEALER STATED THAT THE PART MAY NOT BE AVAILABLE UNTIL MARCH OF 2008. THE CONTACT FELT THAT THIS WAS AN UNREASONABLE AMOUNT OF TIME FOR THE REPAIR. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 74,000.
#10208226 |
2004 FORD EXPLORER LIMITED-OWNED SUV FOR 38K BEEN IN SHOP REPEATEDLY-FROM MINOR TO MAJOR THINGS. SUV IS A $ 34,000 TURD. CURRENTLY NEEDING TO GO BACK TO SHOP FOR MULTIPLE REPAIRS. THE DAY OUR WARRANTY EXPIRES CAR IS GONE. *TR
#10204077 | Fire
TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. SHE DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE STARTED AND BEGAN TO VIBRATE. SHE THEN PLACED THE VEHICLE IN REVERSE AND HEARD A LOUD CLUNKING NOISE. SHE SMELLED A STRONG GAS ODOR INSIDE THE PASSENGER COMPARTMENT. THE CONTACT LOOKED IN HER REARVIEW MIRROR AND NOTICED A LARGE AMOUNT OF SMOKE COMING FROM THE EXHAUST SYSTEM. SHE PARKED THE VEHICLE AND HAD IT TOWED. SHE THEN NOTICED THAT ALL OF THE RADIATOR FLUID LEAKED OUT. THE MECHANIC STATED THAT THE VALVE FAILED AND DAMAGED THE ENTIRE ENGINE. THE MECHANIC ALSO STATED THAT THE ENGINE NEEDED TO BE REPLACED AND APPEARED TO BE A MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 63,000. THE CONSUMER ALSO STATED HAD PROBLEMS PRIOR TO INCIDENT WITH SUN VISOR FALLING OFF, GEAR SHAFT WOULD NOT SHIFT INTO PARK, ENGINE SLUGGISH,...
#10198281 |
TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE SHUT OFF COMPLETELY. THE CONTACT WAS ABLE TO PULL OFF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE HAS NOT BEEN TO THE DEALER. THE CURRENT MILEAGE WAS 33,300 AND FAILURE MILEAGE WAS 32,900.
#10197640 |
TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING 30-40 MPH, THE ENGINE STALLS AND THE BRAKES FAIL WITHOUT WARNING. THE DEALER SUGGESTED THAT THE THROTTLE BODY COULD BE THE CAUSE OF FAILURE. THE CONTACT STATED THAT WHENEVER THE COAST BUTTON IS PRESSED, THE ENGINE SHUTS DOWN COMPLETELY. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 82,000 AND FAILURE MILEAGE WAS 81,000.
#10190590 |
THE VEHICLE IS A 2004 FORD EXPLORER. WHEN I SET THE CRUISE CONTROL AT CERTAIN SPEEDS IT SOMETIMES SHUTS THE ENGINE OFF. FORD HAS DONE NOTHING TO CORRECT THE PROBLEM. THEY TELL ME THAT THEY CANNOT DUPLICATE THE PROBLEM. I HAVE TAKEN THREE OF THEIR TECHNICIANS IN THE CAR WITH ME AND SHOWN THEM THAT IT SHUTS THE ENGINE OFF. HOWEVER, THEY SAY THEY DON'T KNOW WHAT CAUSES IT. EVEN THOUGH THIS PROBLEM HAS EXISTED SINCE THE FIRST DAY I OWNED THE CA, THEY NOW WANT ME TO PAY TO DIAGNOSE AND FIX IT.*AK
#10182792 |
AUTO-TRANSMISSION HESITATES WHEN PUT INTO REVERSE THEN LUNGES ONCE TRANSMISSION IS ENGAGED. WHEN SHIFTING FROM REVERSE TO DRIVE THERE IS A LOUD CLUNKING SOUND. AUTOMATIC TRANSMISSION SHIFTS HARD SOMETIMES WHILE IN DRIVE. FORD SERVICE SAID THEY COULD NOT REPRODUCE AND FOUND NO PROBLEM. THIS BEGAN HAPPENING AT ABOUT 15,000 MILES. VEHICLE NOW HAS ALMOST 36,000 MILES AND PROBLEM HAS GOTTEN MUCH WORSE. ENGINE DIES WHEN TRAVELING LOW SPEEDS AND USING THE CRUISE CONTROL. EACH TIME I TRY TO USE THE CRUISE CONTROL WHEN TRAVELING 40 MPH OR LESS THE ENGINE DIES. THIS CREATES A VERY DANGEROUS SITUATION WHEN YOUR DRIVING ALONG THEN SUDDENLY YOU LOSE POWER TO THE STEERING AND BRAKES BECAUSE THE ENGINE HAS DIED! THE SEATS ARE ALSO PROBLEMATIC. THE 2 BACK SEATS FOLD DOWN. BOTH OF THE RELEASE MECHANISMS HAVE BEEN REPLACED AND ONE NEEDS TO BE REPLACED AGAIN. BOTH HANDLES HAVE BROKEN OFF TWICE. THE LEATHER...
#10149464 |
2004 EXPLORER HAS STALLED SEVERAL TIMES WITHOUT ANY WARNING. RESTARTS FINE. SEEMS TO BE WITH CRUISE ON AND GOING DOWN HILL AT SPEEDS BETWEEN 30 AND 40. HAS BEEN TO DEALERSHIP 3 TIMES AND THEY SAY THEY CAN'T DUPLICATE. HAVE CALLED FORD THEY SAY TAKE TO DEALERSHP. SEE SEVERAL OF SAME COMPLAINTS ON YOUR SITE. VERY DANGEROUS. HAS HAPPENED NUMEROUS TIMES DON'T KNOW WHAT TO PUT FOR INCIDENT DATE. *JB
#10111186 | Fire
VEHICLE WAS PARKED IN A PARKING GARAGE AND THE ATTENDANT SAW SMOKE COMING FROM THE ROOF OF THE VEHICLE, AND IT AUTOMATICALLY BURNED WHILE PARKED. *AK
#10101776 |
WHEN USING THE CRUISE CONTROL ENGINE STALLED. CONSUMER CONTACTED THE DEALERSHIP AND THE MANUFACTURER, AND WAS TOLD THAT THEY WERE AWARE OF THE DEFECT. HOWEVER, THEY WERE UNABLE TO CORRECT THE DEFECT. *AK
#10100176 |
CAR HAS A HARD TIME ENGAGING INTO GEAR, WHEN BACKING UP IT FEELS LIKE I'VE HIT ANOTHER VEHICLE. THE VEHICLE JUST JUMPS IN REVERS.I HAVE ALMOST RAN OVER SOMEONE BECAUSE OF A DELAY IN ENGAGING INTO REVERSE. IN DRIVE IT DOES THE SAME THING. I WORRY THAT I AM GOING TO HIT A CAR THAT MIGHT BE PARKED IN FRONT OF ME OR EVEN A PERSON. NOT ONLY THAT I WORRY THAT IF I DID HIT ANOTHER CAR I WOULDN'T KNOW THAT I DID IT. THE CAR HAS HAD PROBLEMS STARTING. IT HAS LEFT US ALMOST STRANDED TWICE. THE CARS BATTERY HAS DIED FOR NO REASON, EVEN AFTER DRIVING A COUPLE OF HOURS PRIOR TO TRYING TO RESTART IT. THE FRONT AND REAR WINDOW MOTORS HAVE GONE OUT, THE REAR WINDOWS WERE STUCK OPEN IN A RAIN STORM WITH MY TWO CHILDREN IN THE BACK SEAT. THE VEHICLE HAS LOST...
#10099155 |
THE CONSUMER EXPERIENCED A PROBLEM WITH THE CRUISE CONTROL. THE CONSUMER WOULD SET THE CRUISE CONTROL AND THEN IT WILL SHUT DOWN BY ITSELF. THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHO AS OF TODAY, WAS UNABLE TO FIND A DEFECT. *JB THE FAILURE RESULTED IN A LIFE THREATENING SITUATION WHEN THE VEHICLE REACHED SPEEDS IN EXCESS OF 100 MPH ON IT'S OWN WHILE HITTING THE RESUME BUTTON IN CRUISE CONTROL. THE VEHICLE HAD BEEN IN TO THE DEALER FOR THE REPAIR OF THE BRAKING AND TIRE PRESSURE GAUGES, THROTTLE CONTROL, TRANSMISSION SLIPPAGE, CRUISE CONTROL, TRACTION CONTROL DEFAULT, GENERAL COMPUTER DEFAULTS AND THE REAR TRIM PIECE AT THE LIFTGATE OPENING WAS DISTORTED. *SC

Other 2004 FORD EXPLORER Problem Areas

Power Trainautomatic Transmission 308 complaints Structurebody 209 complaints Power Train 108 complaints Structure 80 complaints Visibility 59 complaints Structurebodyhatchbackliftgatehinge And Attachments 58 complaints Vehicle Speed Control 55 complaints Structurebodyhatchbackliftgate 54 complaints Engine And Engine Cooling 47 complaints Electrical System 46 complaints Engine 44 complaints Unknown Or Other 35 complaints Steering 33 complaints Wheels 32 complaints Air Bags 30 complaints Engine And Engine Coolingengine 19 complaints Service Brakes 18 complaints Visibilityglass Siderear 18 complaints Latcheslockslinkages 17 complaints Suspension 17 complaints Fuel System Gasoline 14 complaints Service Brakes Hydraulic 14 complaints Structureframe And Members 14 complaints Suspensionrear 14 complaints Tires 14 complaints Power Trainautomatic Transmissionlever And Linkagecolumn Shift 12 complaints Power Traindrivelinedifferential Unit 12 complaints Visibilitywiper 12 complaints Equipment 11 complaints Power Traindriveline 10 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 10 complaints Visibilitypower Window Devices And Controls 9 complaints Fuelpropulsion System 8 complaints Structurebodytailgate 7 complaints Wheelslugsnutsboltsstuds 7 complaints Exterior Lighting 6 complaints Latcheslockslinkageshatchbackliftgatelock 6 complaints Seat Belts 6 complaints Air Bagssidewindow 5 complaints Fuel System Otherstoragefuel Gauge System 5 complaints Structurebodyhood 5 complaints Vehicle Speed Controlaccelerator Pedal 5 complaints Visibilitydefrosterdefoggerhvac System 5 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 4 complaints Power Trainautomatic Transmissiongear Position Indication Prndl 4 complaints Seats 4 complaints Air Bagsfrontal 3 complaints Electrical System Instrument Clusterpanel 3 complaints Electrical Systemstarter Assembly 3 complaints Electronic Stability Control Esc 3 complaints Equipmentapplianceair Conditioner 3 complaints Fuel System Gasolinedelivery 3 complaints Fuel System Gasolinedeliveryfuel Pump 3 complaints Fuel System Other 3 complaints Parking Brake 3 complaints Power Trainaxle Assembly 3 complaints Power Traintransfer Case 4 Wheel Drive 3 complaints Steeringhydraulic Power Assist System 3 complaints Structurebodydoor 3 complaints Structurebodytailgatehinge And Attachments 3 complaints Suspensionfront 3 complaints Suspensionfrontwheel Bearing 3 complaints Tirespressure Monitoring And Regulating Systems 3 complaints Visibilitysunmoon Roof Assembly 3 complaints Wheelsrim 3 complaints Electrical Systemignition 2 complaints Engine And Engine Coolingcooling System 2 complaints Engine And Engine Coolingenginegasoline 2 complaints Interior Lighting 2 complaints Power Traindrivelinedriveshaft 2 complaints Seatsfront Assemblyrecliner 2 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 2 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 2 complaints Steeringcolumn 2 complaints Steeringlinkagestie Rod Assembly 2 complaints Structurebodydoorhinge And Attachments 2 complaints Tirestreadbelt 2 complaints Visibilitydefrosterdefoggerhvac Systemfanmotor 2 complaints Visibilityrear Window Wiperwasher 2 complaints Air Bagsfrontalsensorcontrol Module 1 complaint Electrical System12v24v48v Battery 1 complaint Electrical Systemignitionswitch 1 complaint Electrical Systemwiringfront Underhood 1 complaint Engine And Engine Coolingcooling Systemradiator Assembly 1 complaint Engine And Engine Coolingenginegasolinebelts And Associated Pulleys 1 complaint Exterior Lightingbrake Lights 1 complaint Power Trainautomatic Transmissionlever And Linkagefloor Shift 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Trainaxle Assemblyaxle Shaft 1 complaint Power Trainaxle Assemblybanjo Housing 1 complaint Power Trainaxle Hubs 1 complaint Power Trainclutch Assembly 1 complaint Power Trainmanual Transmission 1 complaint Seat Beltsrearother 1 complaint Seatsmidrear Assembly 1 complaint Service Brakes Electric 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 1 complaint Service Brakes Hydraulicfluid 1 complaint Service Brakes Hydraulicfoundation Componentsmaster Cylinder 1 complaint Service Brakes Hydraulicpedals And Linkages 1 complaint Steeringgear Box Other Than Rack And Pinion 1 complaint Steeringrack And Pinion 1 complaint Structurebodyhatchbackliftgatesupport Devicestrut 1 complaint Structurebodyroof And Pillars 1 complaint Structurebodytrunk Lid 1 complaint Structureframe And Membersunderbody Shields 1 complaint Suspensionfrontcontrol Armlower Ball Joint 1 complaint Suspensionfronthub 1 complaint Suspensionfrontstabilizer Bar 1 complaint Traction Control System 1 complaint Trailer Hitches 1 complaint Vehicle Speed Controllinkages 1 complaint Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element 1 complaint Visibilityrear Window Wiperwasherlinkages 1 complaint Visibilitywindshield 1 complaint Visibilitywindshield Wiperwasher 1 complaint
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