NHTSA Complaint #10444358 — 2004 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	10444358
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	January 18, 2012
Date Filed	January 18, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

UPDATE ON REAR CRACKED PANEL: REAR BACK PANEL REPLACED TWICE. FORD SERVICE TOLD ME IT WOULD COST APPROX $800 TO REPLACE CRACKED PANEL AGAIN THEN SUGGESTED I TAKE MY '04 FORD EXPLORER TO A BODY SHOP FOR A REPAIR AT A COST OF APPROX $200 WHICH I DID. THAT REPAIR LASTED ABOUT 3 MONTHS...PANEL HAS CRACKED AGAIN. IF THE GLASS FALLS OUT SOMEONE IS GOING TO GET HURT. IT IS RIDICULOUS THAT FORD WILL NOT TAKE FULL RESPONSIBILITY FOR THIS DEFECTIVE PART.

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