NHTSA Complaint #10477164 — 2004 FORD EXPLORER

WHEN CLOSING THE REAR WINDOW HATCH, THE LEFT HINGE THAT HOLDS THE GLASS COMPLETELY LET GO OF THE GLASS. FORTUNATLEY MY HUSBAND WAS THE ONE CLOSING IT AND WAS ABLE TO CATCH THE GLASS BEFORE IT BROKE THE OTHER HINGE AND PULLED THE GLASS OFF COMPLETELY. THE RIGHT HINGE WAS ALSO BENT, AS THE WINDOW WILL NOW NOT SIT LEVEL TO BE PUT BACK INTO PLACE. THIS SHOULD BE RECALLED, AS THERE IS A LARGE HAZARD OF TH WINDOW FALLING. WHAT IF MY DAUGHTER HAD BEEN STANDING UNDERNEATH AS USUAL, OR HE HAD NOT BEEN ABLE TO CATCH THE WINDOW AND IT BROKE AND SEN "EXPLODING" GLASS PIECES EVERYWHERE. I SEE THAT THIS APPEARS TO BE A VERY WIDESPEAD ISSUE WHEN LOOKING THROUGH COMPLAINTS. ALSO, THE TAILGATE IN MY EXPLORER HAS ALSO EXPERIENCED THE SAME MYSTERIOUS CRACK THAT SO MANY OTHER VEHICLES HAVE HAD. ONE DAY IT WAS FINE, THEN IT WAS CRACKED. COULD THESE ISSUES BE SOMEHOW RELEATED? OR IS THE ENTIRE HATCH JUST FULL OF FLAWS. *TR