NHTSA Complaint #10412989 — 2004 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	10412989
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	July 1, 2011
Date Filed	July 15, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE PAINT ON THE ROOF OF MY 2004 FORD EXPLORER IS CHIPPING. I SPOKE WITH TWO AUTO BODY SHOPS AND 1 FORD DEALER, AND THEY ALL SAID THAT THE CHIPPING IS DUE TO THE FACT THAT THE PRIMER DID NOT ADHERE PROPERLY TO THE VEHICLE, SO THE PAINT IS CHIPPING. IN REVIEWING THIS ISSUE, I READ ONLINE THAT THERE IS A MULTITUDE OF PEOPLE EXPERIENCING THE SAME ISSUE. I SPOKE WITH FORD, AND THEY TOLD ME THAT THERE IS NO FINANCIAL ASSISTANCE AVAILABLE TO HELP ME, ALTHOUGH THEY ACKNOWLEDGED THAT THIS ISSUE IS THEIR FAULT. I WOULD LIKE THERE TO BE A RECALL SO THAT I CAN GET THIS ISSUE RESOLVED.

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