2008 FORD ESCAPE Steering Problems

POWER STEERING FAILED WHILE DRIVING, UNABLE TO MAKE TURNS, EXTREMELY DIFFICULT TO GET CAR TO SAFETY. THE VEHICLE WAS IN MOTION AND TO MAKE A TURN REQUIRED GREAT STRENGTH.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT 10 MPH, THE WRENCH INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER A YEAR PRIOR IN REGARDS TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE TECHNICIANS INSPECTED THE VEHICLE AND DIAGNOSED THAT NO REPAIRS WERE NEEDED. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THEY WOULD NO LONGER HONOR THE RECALL.THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 5 MPH, THE ELECTRIC ASSIST POWER STEERING STOPPED WORKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 112,300.

ON 10-2-15 WHILE MAKING A 90 DEGREE LEFT TURN AT ABOUT 15 MILES PER HOUR, ABOUT HALF WAY THROUGH THE TURN, THERE WAS SUDDENLY NO POWER STEERING. I GRABBED THE STEERING WHEEL WITH MY OTHER HAND AND WAS ABLE TO TURN THE CAR ENOUGH TO KEEP FROM HITTING A CURB. THERE WAS ALSO A QUICK WARNING BUZZER BUT NO DASH LIGHTS STAYED LIT. THE LOSS OF STEERING WAS ONLY FOR A SPLIT SECOND BUT ENOUGH TO FEEL LIKE THE CAR HAD QUIT RUNNING WHICH WAS NOT THE CASE. I TOOK THE CAR TO GREAT LAKES FORD IN MUSKEGON, MICHIGAN ON 10-5-15, TOLD THEM ABOUT THE PROBLEM AND MADE AN APPOINTMENT FOR 10-12-15 TO HAVE IT CHECKED. I TOOK IT IN ON 10-12-15, THEY CHECKED IT OUT AND THEY RETRIEVED CODE B2278, DIAG. NEEDS STEERING COLUMN. THEY TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT UNDER RECALL14S05 AND THAT...

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE WAS ABLE TO BE STOPPED, BUT REQUIRED A GREATER EFFORT TO OPERATE THE VEHICLE. THE DEALER DIAGNOSED THAT THE STEERING COLUMN MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPROGRAMMED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WOULD NOT BE REPAIRED TWICE UNDER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.

ALL INSTRUMENT WARNING LIGHTS CAME ON. SPEEDOMETER ZEROED OUT. STEERING FAILED. ALSO HAPPENED TODAY(9/23/15). COMPUTER UPDATE DONE 13 MONTHS AGO FOR STEERING RECALL EVEN THOUGH I HAD NO PRIOR PROBLEMS.

ON 8/24/15 MY IGNITION SWITCH HOUSING HAD TO BE REPLACED ON MY VEHICLE PER MY INVOICE. WHICH I WAS TOLD WOULD BE NEEDED AS IT CAUSES STEERING DIFFICULTIES AND MAY REQUIRE AN INCREASE IN STEERING EFFORT. IT COULD ALSO RESULT IN THE TOTAL LOSS OF STEERING. INITIAL I WENT IN BECAUSE I HAD TROUBLE WITH STARTING MY CAR. THE SAME ISSUES LISTED IN A SAFETY RECALL BACK IN JULY 2014 (RECALL NOTICE 14S05) BEGIN AGAIN. I FEEL THIS IS STILL A MATTER THAT HAS SOMETHING TO DO WITH THE RECALL LISTED ABOVE. I WOULD LIKE A REVIEW OF THE DETAILS CONCERNING MY VEHICLE. THANK YOU, *TR

WE WERE DRIVING HOME FROM ST LOUIS, MO ON THIS AFTERNOON. AS WE WERE APPROACHING OUR STREET THE STEERING, POWER, WENT OUT. MINIMUM CONTROL AT ROLLING SPEED. NO CONTROL AT STOP. I PARKED FOR THE NIGHT. CALLED SERVICE, REQUESTED TO TEST COMPUTER. CODE CAME UP B2278. THEY CHECKED FOR RECALLED THERE IS ONE. WHEN THE DEALER SERVICED THIS VEHICLE ON JULY 31, 14 THE RECALL WAS PERFORMED 14SO5. AT THAT TIME THE CODE DID NOT APPEAR AND THE COMPUTER WAS RESET. SINCE THEN THIS CODE DID COME UP, B2278. WHICH STATES REPLACE TORQUE SENSOR. FORD MOTOR COMPANY AND GEM CITY FORD, QUINCY IL STATED THE SAFETY RECALL EXPIRED. I AM FLABBERGASTED, HOW CAN A NATIONAL SAFETY RECALL EXPIRE?? IF THERE IS OR WAS A SAFETY DEFECT PLACED ON THIS VEHICLE HOW IN THE HELL CAN IT EXPIRE??? PLEASE EXPLAIN HOW, IF THIS WAS A TRUE CONCERN IN JULY, '14 AND...

IN A FIRST INCIDENT, I WAS IN N.Y. AND I PARKED THE CAR. WHEN I WANTED TO GO HOME, THE STEERING WHEEL WAS STIFF AND IT TOOK MY WHOLE STRENGTH WITH BOTH ARMS TO TURN THE STEERING WHEEL. I TURNED OFF THE CAR AND WHEN TO SLEEP. THE NEXT MORNING, I WENT TO THE CAR THAT STARTED NORMALLY AND STEERED NORMALLY. COME TO BE THAT THERE WAS A RECALL ON THE CAR FOR THE STEERING WHEEL. I MADE AND APPOINTMENT, THE NEXT WEEK, WITH A FORD DEALER AND THE FIXED THE RECALL BY GOING ON THE COMPUTER. THE SECOND INSTANCE WAS AROUND 8/12/15, THE CAR WAS PARKED NEAR MY HOME AND I INTENDED TO MOVE IT INTO THE STREET AND DRIVE OFF. THE STEERING WHEEL WOULD NOT MOVE, BUT A FEW INCHES, EVEN WITH TOTAL STRENGTH. I HAD THE CAR TOWED TO A FORD DEALER. THE MECHANIC IN CHARGE TOLD...

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY TIGHT AND DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE IT WAS TURNED OFF AND RESTARTED IN ORDER TO RESET THE COMPUTER. HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED DUE TO THE DEALER STATING THE VIN WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. MA 10/25/15

RELATES TO SAFETY RECALL NOTICE 14S05/NHTSA RECALL 14V-284, RECEIVED IN JULY 2014, WITH MY CAR FIRST INSPECTED ON 08/21/2014. MY CAR HAD NOT HAD A POWER STEERING FAILURE BUT I TOOK IT IN AS DIRECTED BY THE RECALL NOTICE. ABOUT MAY 30, 2015, I EXPERIENCED A POWER STEERING FAILURE AS I WAS ABOUT TO TURN LEFT, FROM A STOP AT A TRAFFIC LIGHT. I ALMOST HIT THE CAR IN THE OUTER TURN LANE AND WAS ALMOST HIT BY THE CAR BEHIND ME. I CALLED FORD CUSTOMER SERVICE AND EXPLAINED THE ISSUE. SHE GAVE ME A CASE # CAS7268220T6F2P6 TO GIVE TO THE DEALER SERVICE DEPT AS A MATTER OF PRIORITY. AFTER A FEW DAYS, THEY SAID ON INSPECTION IT ONLY NEEDED TO BE REPROGRAMMED TO FIX THE ISSUE. ABOUT 3 WEEKS LATER, THE POWER STEERING FAILURE HAPPENED AGAIN. I TOOK IT TO THE SAME FORD DEALER ON 06/22/2015 AND ON...

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURER'S RECALL FOR THE STEERING WHERE THE DEALER REPROGRAMMED THE STEERING COLUMN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

I PURCHASED A 2008 FORD ESCAPE LIMITED EDITION FOR MY SON IN COLLEGE, FIRST, THERE WERE PROBLEMS WITH THE TIRES WHICH SOUNDED LIKE THE TIRES WERE GOING TO EXPLODE. THE NOISE WAS SO LOUD AND TOOK IT TO MY LOCAL DEALERSHIP AND THEY DID NOTHING. I HAD THE VEHICLE FOR APPROXIMATELY SIX MONTHS. THE SECOND ISSUE PERTAINED TO THE STEERING/SUSPENSION AND THAT COST ME $900. THE DEALERSHIP CONSTANTLY STATES, "JUST KEEP YOUR RECEIPTS." TODAY, I CONTACTED SHEEHY FORD IN SPRINGFIELD VA REGARDING THE NEW PROBLEM WHICH IS THE THROTTLE. THE VEHICLE LOST POWER AND HE COULD NOT SHIFT THE VEHICLE AT ALL. THE CUSTOMER SERVICE REPRESENTATIVE LOOKED UP THE VIN NUMBER AND INFORMED ME MY VEHICLE WAS NOT COVERED. I EXPLAINED TO THE GENTLEMAN THAT I WAS ON LINE AND FOUND INFORMATION THAT FORD HAS ISSUED AN EXTENDED WARRANTY FOR DEFECTIVE THROTTLE BODY ASSEMBLIES AND SENSORS FOR 10 YEARS OR...

TOOK MY CAR IN FOR THE RECALL FOR THE TORQUE SENOR TOLD THE GENTLEMEN SEVERAL TIMES MY STEERING LOCKED UP WHEN I WAS DRIVING AND MADE A KLUCKING NOISE, HE SAID WE WILL CHECK IT OUT WILL 10 MINUTES LATER MY CAR WAS DONE ANOTHER GENTLEMEN SAID WE RESET YOUR TORQUE SENSOR THIS DID NOTHING FOR MY PROBLEM I HAVE READ THE INVESTAGATION ABOUT THE PRIOR RECALL ON MY FORD ESCAPE AND I DO BELIEVE IF THEY WOULD OF FIXED THE PROBLEM PROPERLY AND CHANGE THE TORQUE SENOR OR DROVE MY CAR TO SEE EXCATLY HOW THE STEERING WAS ACTING NOW THEY WANT 100:S OF DOLLARS TO REPLACE MY STEERING COLUM THS IS NOT RIGHT AT ALL .PLEASE CAN YOU HELP ME.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 2 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED THREE TIMES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND THE VEHICLE WAS REPAIRED. WHILE DRIVING APPROXIMATELY 12 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TURNED OFF AND BACK ON AND THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.

SHORTLY AFTER TAKING MY 2008 FORD ESCAPE BACK TO THE DEALER TO ADDRESS A POWER STEERING RECALL IN OCTOBER 2014, THE POWER STEERING FAILED. ACCORDING TO FORD, THIS WAS RECALL 14S05. THIS WAS NOT THE FIRST TIME THE POWER STEERING FAILED, BUT IN THE PREVIOUS INSTANCES THE PROBLEM WOULD RESOLVE ITSELF AFTER RESTARTING THE VEHICLE. IN DECEMBER 2014 WHEN THE POWER STEERING FAILED, THE PROBLEM PERSISTED. FORTUNATELY, IT'S A CAR MY SON DRIVES WHEN HE IS HOME FOR COLLEGE BREAK SO WE WEREN'T USING IT THAT OFTEN AND I HELD OFF TAKING IT BACK TO FORD DEALER. I WAS ABLE TO TAKE THE ESCAPE BACK TO THE DEALER THIS MONTH TO REPORT THE STEERING PROBLEM. I WAS TOLD THE ESCAPE NOW NEEDS TO REPLACE THE TORQUE SENSOR FOR THE POWER STEERING. (IN OCTOBER, THE DEALER REPROGRAMMED THE PSM AND MADE NO OTHER REPAIRS TO STEERING PARTS.) ALL OF THE NEWS...

I WAS COMING HOME FROM BATAVIA AND MY STEERING WHEEL WAS SOUNDING LIKE A MIXER HITTING THE SIDE OF THE BOWL AND WHEN I GOT NEAR HOME IT STARTED SEEMING LIKE I HAD NO POWER STEERING. I GOT HOME BUT IT HAS NOT WORKED PROPERLY SINCE. IT MAKE NO NOISE TO INFORM ME THERE WAS ANY PROBLEM. NO CHECK ENGINE LIGHT CAME ON. NOTHING. I LOVE MY FORD BUT THIS IS REALLY NOT GOOD. THIS COULD HAVE BEEN REALLY BAD. I GOT A RECALL LAST YEAR. THIS PART SHOULD HAVE BEEN REPLACED. THIS IS REALLY DANGEROUS.

I RECEIVED NHTSA RECALL 14V-284 FOR THE ELECTRICAL POWER ASSIST STEERING ON MY 2008 FORD ESCAPE. I TOOK THE VEHICLE INTO THE ROMEO MI FORD DEALERSHIP FOR THE RECALL WORK ON 1/12/2015. THE WORK THAT WAS PERFORMED UNDER THE RECALL WAS THE REPLACEMENT OF THE TORQUE SENSOR. FOLLOWING THE WORK I NOTICED ON THE DRIVE HOME (ON 1/12/15) THAT THE STEERING WHEEL WAS SEVERELY MISALIGNED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. I CALLED BACK THE DEALERSHIP ON 1/12/15 AND MADE A FOLLOW UP APPOINTMENT. FOLLOWING THE DIAGNOSTICS RUN THE VEHICLE SHOWED A FAULTY POWER STEERING SYSTEM. I WAS RESPONSIBLE FOR REPLACING THE STEERING COLUMN. BECAUSE THE RECALL WORK INVOLVED THE STEERING COLUMN AND THEY RECALL WORK LEFT MY VEHICLE INOPERABLE I BELIEVE THAT FORD DID NOT FULL PERFORM THE RECALL WORK THAT WAS REQUIRED. I FEEL I SHOULD BE REIMBURSED THE WORK THAT SHOULD HAVE BEEN COMPLETED UNDER...

DAUGHTER WAS DRIVING AND WHEN PARKING THE VEHICLE, THE POWER STEERING FAILED AND POWER STEERING ASSIST FAULT MESSAGE DISPLAYED. WAS TOLD BY DEALERSHIP THAT MY VEHICLE WAS NOT COVERED BY RECALL OF 2014 (PURCHASED VEHICLE NOV 2014). SEEMS THE SAME ISSUE AS WAS COVERED IN RECALL. *TR

INITIALLY, THE VEHICLE WAS TAKEN TO A DEALERSHIP TO INVESTIGATE A POP IN THE STEERING COLUMN WHEN TURNED TO THE LEFT AND AN ACCELERATION ISSUE CAUSING SPUTTERING DURING CLIMBS TO HIGHER SPEEDS ON THE FREEWAY. THE ACCELERATION ISSUE WAS ADDRESSED AND REPAIRED AT AN OUT OF POCKET EXPENSE OF $720. THE STEERING ISSUE WAS ADVISED THAT IT WAS CAUSED FROM A DEFECT THAT HAD PROMPTED A RECALL THAT WAS NOT MADE KNOWN TO THE VEHICLE OWNER. THE DEALER RAN DIAGNOSTICS AND DETERMINED THAT THE VEHICLE STEERING PROGRAMMING WAS TO BE UPDATED AND THAT ALL ISSUES WOULD CEASE. MONTHS LATER, FIRST OF THE YEAR, THE VEHICLE WAS STARTED AT THE OWNER'S PLACE OF EMPLOYMENT, PROCEEDED OUT OF PARKING SPACE TO THE SURPRISE OF NO POWER ASSISTED STEERING, CAUSING THE CURRENT DIRECTION OF THE FRONT WHEELS TO GUIDE THE VEHICLE INTO A PARKING GARAGE COLUMN AND DISLODGING THE FRONT RIGHT BUMPER COVER...

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED SEVEN MONTHS AFTER THE REMEDY WAS PERFORMED. THE VEHICLE WAS REPAIRED A SECOND TIME BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT A LOW SPEED, THE CONTACT HEARD A BEEPING NOISE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. AFTER RESTARTING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.

WHILE DRIVING 2008 FORD ESCAPE APRIL 11, 2015 RECEIVED A MESSAGE LIGHT STATING "POWER STEERING ASSIST FAULT". NOW STEERING WHEEL SHAKES EXCEPT WHEN TURNING TO THE LEFT. STEERING WHEEL ALSO RANDOMLY MOVES WHILES DRIVING. WHEN DRIVING OVER 35MPH THERE IS CONSTANT SHAKE IN STEERING WHEEL. IN JULY 2014 THE CAR WAS NOT HAVING ANY POWER STEERING ISSUES, BUT FORD RECALL NOTICE FORD 14S05 WAS RECEIVED AND CAR WAS SERVICED BY DEALER FOR THE RECALL ON SEPT 30, 2014 TO CHANGE WHAT THE CAR DOES WHEN THE PROBLEM WITH THE POWER STEERING ASSIST OCCURS. I WILL NEED TO TAKE THIS A DEALER TO SEE IF THEY WILL FIX THE ROOT PROBLEM WITH POWER STEERING ASSIST. IN RESEARCHING THIS PROBLEM, I SEE THIS IS THE MOST COMMON PROBLEM ON THIS VEHICLE. MY COMPLAINT IS THAT FORD DID NOT FIX THE ROOT PROBLEM WITH THE POWER STEERING ASSIST FAILURE WITH THEIR REMEDY FOR...

WIFE LOST POWER STEERING AND WE TOOK ESCAPE TO FORD DEALER. THERE WERE NO CODES IN THE CAR'S COMPUTER. FORD DEALER UPDATED SOFTWARE PER FORD RECALL INSTRUCTIONS. APPROXIMATELY TWO MONTHS LATER, STEERING WHEEL WAS VIBRATING EVEN WHILE STANDING STILL AND WE RECEIVED POWER STEERING WARNING FROM DASHBOARD MESSAGE CENTER. FORD DEALER SAID THE CAR COULD LOSE STEERING ENTIRELY (NOT JUST POWER STEERING) IF NOT REPAIRED. WE REPLACED STEERING COLUMN AS DESCRIBED IN RECALL. AGAIN, THERE WERE NO CODES IN THE CAR'S MEMORY. BECAUSE THERE WERE NO "CODES" IN THE CAR'S COMPUTER MEMORY, FORD REFUSED TO PAY FOR REPAIRS AS DESCRIBED IN FORD'S DIRECTION TO DEALERS FOR THE RECALL. I CALLED FORD CUSTOMER SUPPORT MULTIPLE TIMES TO COMPLAIN. THREE CALLS TO WILLIAM FORD WERE UNANSWERED. FORD MADE THE PROCESS TO OBTAIN PAYMENT FOR THE REPLACEMENT OF THE RECALLED PART VERY DIFFICULT. NHTSA SHOULD INVESTIGATE FORD'S PROCESS. HOW MANY STEERING COLUMNS WERE...

I WAS DRIVING FROM PA TO NY WHEN THE CAR SAID "POWER STEERING ASSIST FAULT. THE CAR DROVE FINE WHILE I WAS GETTING TO MY DESTINATION. ONCE THERE I PARKED IT. WENT OUT TO START IT AGAIN TO GO SOMEWHERE, AND THE STEERING WAS LIKE DRIVING A MAC TRUCK. I HAD TO FLAT BED IT BACK TO PENNSYLVANIA FROM NEW YORK. I GOT ON LINE TO SEE IF THERE WAS A RECALL FOR THE YEAR MAKE AND MODEL. THERE WAS, BUT NOT AT THE FACTORY MY CAR WAS ASSEMBLED, SO I WASN'T NOTIFIED ON THE RECALL. SPEAKING TO MY MECHANIC AT WENTWORTH AUTO SALES IN GUYS MILLS PA, HE SAID THAT THE FACTORIES WERE DIFFERENT, I FEEL THAT EVEN THOUGH I HAVE HIGH MILEAGE IT SHOULD NOT HAVE ANYTHING TO DO WITH THE POWER STEERING. I FOUND IT DISTURBING THAT MINE WAS NOT COVERED. THIS DOESN'T SOUND LIKE A TYPICAL...

TOTAL LOSS OF POWER STEERING, WRENCH LAMP CAME ON DASH, TOOK TO LOCAL FORD DEALER, [ RECALL ON REPROGRAMMING OF THIS SYSTEM WAS DONE WITHIN THE LAST YEAR] DEALER HAD TO REPLACE ELECTRONIC POWER STEERING ASSY[ STEERING COLUMN ASSY ] NO WARRANTY . $ 886.32 OUT OF POCKET. NOTE; SEEMS TO BE A LARGE PROBLEM ON FORDS SIDE, 2008-2010 ESCAPES , THEY ARE NOT HELPING WITH COSTS, SEEMS THAT EVERY ONE WHO HAD THE UPDATE [RECALL ] DONE , FORD MOTOR COMPANY NOW WILL NOT EVEN CONSIDER THIS ISSUE. NEED TO BE INVESTIGATED, ON LINE THERE ARE A LOT OF PEOPLE WHO ARE IN THE SAME SITUATION. *TR

WHAT IS YOUR VEHICLE SALES OR SERVICE ISSUE?:WE EXPERIENCED A PROBLEM WITH OUR FORD ESCAPE STEERING COLUMN. OUR DEALER IS ABSOLUTELY WONDERFUL. THIS IS NOT A COMPLAINT AGAINST THEM. EVEN THOUGH WE HAD A COPY OF THE RECALL, THE DEALER TOLD US THAT IT WAS NOT COVERED UNDER THE RECALL. I BELIEVE IT SHOULD BE. WHAT ACTION HAS YOUR DEALER TAKEN TO ADDRESS THE ISSUE?:OUR DEALER REPAIRED THE VEHICLE CORRECTLY AND PROMPTLY. THIS IS NOT A COMPLAINT AGAINST THE DEALER. I BELIEVE FORD SHOULD COVER THE REPAIR UNDER THE RECALL AND REIMBURSE US FOR IT. WHAT ASSISTANCE ARE YOU SEEKING FROM FORD MOTOR COMPANY?:REFUND OF $1159.13 FOR STEERING COLUMN RECALL. ARE YOU THE OWNER OF THE VEHICLE :YES *TR

THE STEERING WHEEL HAD BEEN SHAKING AND MAKING A GRINDING NOISE FOR A FEW DAYS. THIS OCCURRED BOTH WHILE IDLING, AND LATER WHILE DRIVING. LAST NIGHT AND THIS MORNING WHEN THE CAR WAS STARTED, THE MESSAGE CENTER SAID "POWER STEERING ASSIST FAILURE". I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT I WOULD NEED MY STEERING COLUMN REPLACED. I ALREADY HAD THE RECALL THAT WAS ISSUED LAST JULY (2014) COMPLETED AT ANOTHER DEALERSHIP. I WAS HOPING THAT SINCE THIS WAS CLEARLY AN ISSUE WITH THE POWER STEERING THAT WAS INCLUDED IN THE INFORMATION FROM THE RECALL THAT THIS WOULD BE ALSO BE COVERED BY THE RECALL. IT WAS NOT AND NOW COSTS $1,052.29 TO REPAIR. *TR

STEERING COMPLETELY FROZE...UNABLE TO STEER VEHICLE. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE TRAVELING APPROXIMATELY 40 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING AND THE STEERING WHEEL BECAME EXTREMELY TIGHT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF AND RESTARTED THE VEHICLE TO RESET THE COMPUTER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO RECALIBRATED THE PCM AND REPLACED THE ANGLE SENSOR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,054.

MY 2008 FORD ESCAPE HAS BEEN ACTING UP LATELY. THE POWER STEERING KEEPS ON SHAKING ON ME ALL THE TIME EVENING ON THE HIGHWAY. I ALMOST HIT SOMEONE'S CAR YESTERDAY. I HAD A RECALL REGARDING POWER STEERING ISSUE, AFTER THE RECALL WHICH WAS ABOUT SIX MONTHS AGO. I STARTED EXPERIENCING MY POWER STEERING SHAKING, I CALL FORD AND COMPLAIN ABOUT IT AND EVEN TAKE THE CAR IN FOR THEM TO CHECK THE PROBLEM, SINCE THERE WAS A RECALL REGARDING POWER STEERING, THEY WHERE NOT HELPFUL, THEY SAY IT WAS A MECHANICAL ISSUE, NOW I AM SCARED TO DRIVE THE CAR BECAUSE I HAVE A 2 YEARS OLD AND I DON'T THINK IT IS SAVE FOR ME TO DRIVE THE CAR. PLEASE I NEED HELP REGARDING THIS ISSUE. LOT OF COMPLAINS ONLINE REGARDING THE SAME ISSUE. THERE WAS NO ACCIDENT. I TRY TO SUBMIT THE FORM BUT THE INCIDENT INFORMATION IDEAS...

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL STARTED TO SHAKE WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 123,000.

I WAS DRIVING HOME WHEN I SUDDENLY LOST POWER STEERING IN MY 08 FORD ESCAPE. I DID GET A RECALL NOTICE IN THE MAIL FROM FOMOCO IN AUGUST FOR THE PROBLEM. I TOOK THE VEHICLE TO THE FORD DEALERSHIP IN AUGUST 2014 TO HAVE THE RECALL ON THE POWER STEERING TAKEN CARE OF. I NOW NEED TO CHANGE THE WHOLE STEERING COLUMN DUE TO FAILURE OF THE ELECTRICAL COMPONENTS THAT WERE SUPPOSED TO BE CORRECTED BY THE RECALL. FORD MOTOR COMPANY IS NOW TELLING ME A AM RESPONSIBLE FOR ALL COSTS AND THEY DID THEIR PART. I FEEL THAT IF THEY DID THEIR PART CORRECTLY, I WOULD NOT BE IN THIS PREDICAMENT. APPARENTLY THEIR RECALL WAS NOT WORTH THE TIME IT TOOK ME TO TAKE IT TO THE FORD GARAGE. I AM ALSO READING ON NUMEROUS FORUMS THAT THIS IS BECOMING A COMMON PROBLEM WITH FORD ESCAPES THAT HAVE HAD...

I WAS DRIVING HOME TURNING INTO MY SUBDIVISION AND MY POWER STEERING WENT OUT AND I HAD TO USE ALL OF MY MIGHT TO MAKE THE TURN. I PREVIOUSLY HAD THE POWER STEERING RECALL PERFORMED 4 MONTHS PRIOR. I CALLED UP THE FORD DEALERSHIP AND THEY SAID IT IS NOT COVERED BY FORD, ONLY THE SOFTWARE UPDATE THEY DID ON THE RECALL. THIS IS AWFUL OF FORD MOTOR COMPANY ESPECIALLY AFTER WHAT HAS HAPPENED WITH GENERAL MOTORS. IF I WAS ON THE HIGHWAY, IT COULD HAVE BEEN FATAL. *JS

MY STEERING WHEEL HAS A SHAKE WHILE IDLING OR WHILE DRIVING AT A LOW RATE OF SPEED. THIS SHAKE BEGAN JUST DAYS AFTER TAKING IT IN FOR THE POWER STEERING RECALL ISSUE. WHICH THEY SUPPOSEDLY FIXED THE STEERING SHAKES ENOUGH THAT IT MOVES MY ARMS WHILE DRIVING. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 130,000. UPDATED 4/29/15*CN

THIS IS A LETTER RELATED TO SAFETY AND QUALITY. I AM A 55 YEAR OLD CHEMICAL ENGINEER AND AM A LONGSTANDING CUSTOMER OF FORD CARS. I PRESENTLY OWN A 2008 FORD ESCAPE AND A 2014 FORD FIESTA. BOTH VEHICLES WERE PURCHASED NEW FROM DEALERSHIPS IN ILLINOIS. LAST WEEK I WAS DRIVING THE FORD ESCAPE ON INTERSTATE 69 IN INDIANA, WHEN THE LOWER STEERING COLUMN UNIVERSAL JOINT FAILED. THE "KNUCKLE" COMPLETELY DISENGAGED, RESULTING IN COMPLETE LOSS OF STEERING. I WAS LUCKY TO BE ABLE TO BRAKE AND STOP WITHOUT INCIDENT, ALBEIT COMING TO REST AT A 45 DEGREE ANGLE ON THE SHOULDER. I FEEL I AM LUCKY TO BE ALIVE. I HAD THE VEHICLE REPAIRED AT A FT. WAYNE, IN FORD DEALERSHIP. I HAVE THE PART IF YOU ARE INTERESTED IN SEEING PHOTOS OR WOULD BE HAPPY TO ELABORATE FURTHER ON THE CIRCUMSTANCES. I WOULD HATE TO THINK THAT THIS COULD...

THERE IS NO STEERING ASSIST IN THE 2008 FORD ESCAPE. THE WHEEL IS VERY HARD TO TURN EVEN WHILE THE VEHICLE IS IN MOTION. THERE WAS A RECALL PERFORMED IN NOVEMBER (NHTSA CAMPAIGN NUMBER: 14V284000) ON THE VEHICLE IN WHICH FORD UPDATED THE SOFTWARE ON THE POWER STEERING CONTROL MODULE, BUT LESS THAN 2 MONTHS LATER THE VEHICLE IS VERY UNSAFE AND NEARLY INOPERABLE. I DID OPEN A CASE # WITH FORD DIRECTLY. THE CASE # IS [XXX] AND THEY ARE UNWILLING TO ASSIST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNED A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL INDEPENDENTLY VEERED TO THE RIGHT CAUSING THE CONTACT TO CRASH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO HER LEGS, BACK, NECK AND FACE THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. 4/15/15*CN UPDATED 9/21/2017*CN

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V284000 (STEERING); HOWEVER, THE DEALER DIAGNOSED THAT THERE WAS NOTHING WAS WRONG WITH THE VEHICLE AND STATED THAT THE RECALL WAS CLOSED. THE CONTACT STATED THAT AFTER THE RECALL WAS CLOSED, THE VEHICLE HAD TO BE JUMPSTARTED AND THE STEERING WHEEL SEIZED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY WOULD FAIL AFTER THREE DAYS AND THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

TL* THE CONTACT OWNED A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED. THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO AN EMBANKMENT, AND COLLIDED WITH A TREE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED TIBIA AND A BLOOD TRAUMA TO THE FACE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 4/13/15*CN UPDATED 11/12/2015*JS

WE TOOK OUR ESCAPE IN ON 12/10/14 FOR A RECALL FOR A POSSIBLE POWER STEERING FAILURE. THERE WAS NO ISSUES BEFORE THE "FIX" WAS DONE, AFTER THE DEALERSHIP DID THE FIX THE STEERING WHEEL WOULD MOVE ON ITS OWN AND VIBRATE WHEN SITTING AT A STOP. TOOK IT IN FOR A BATTERY AND THE STEERING WHEEL ISSUE INTO THE DEALERSHIP INFORMING THEM WHATEVER THEY "FIXED" NEED TO BE REDONE OR REVERSED HAD NO PROBLEM BEFORE THEY DID RECALL REPROGRAM. THE DEALERSHIP INFORMED ME THAT THEY DID WHAT WAS SUPPOSE TO BE FOR RECALL MUST BE ANOTHER ISSUE. TOOK IT HOME AND A WEEK LATER POWER STEERING WENT OUT ON MY HUSBAND WHEN HE WAS DRIVING TO WORK. *TR

VEHICLE WAS BROUGHT IN FOR WARRANTY REPAIR AT VILLAGE FORD, DEARBORN (313-565-3900). INVOICE READS ELECTRIC POWER STEERING, CAUSE 14S05; CHECK FOR DTCS AND REPROGRAM THE PSCM AND THE IC MODULE; 997595 WORK WAS STARTED/FINISHED ON 2 DEC 2014. A COUPLE DAYS LATER, AFTER THE WARRANTY REPAIR, STEERING WHEEL BEGAN TO VIBRATE AND UNLESS WHEEL IS HELD TIGHTLY AT ALL TIMES THE VEHICLE VEERS TO THE RIGHT. THE PROBLEM HAS CONTINUED AND SEEMS TO BE GETTING WORSE WITH STEERING WHEEL PROBLEMS SEEMINGLY DUE TO THE WARRANTY REPAIR. UPDATED 4/12/2016*JS

2008 FORD ESCAPE HAD THE RECALL DONE FOR THE POWER STEERING IN SEPTEMBER THEN IN NOVEMBER I HAD EVERYTHING CHECKED BECAUSE MY GAS PEDAL GOT STUCK. THEN I GOT THE READOUT THEY GAVE ME A LIST OF ALL OF THE PROBLEMS THAT WERE WRONG WITH MY VEHICLE WHICH NOTHING APPEARED WHEN THEY DID THE RECALL THE TORQUE SENSOR WAS ONE OF THEM SOMETHING THAT THEY SHOULD HAVE REPLACED BUT TOLD ME SINCE IT DIDN'T READ AT THE TIME THE SOFTWARE WAS THE ONLY THING THAT THEY COULD DO AND I HAD TO PAY FOR IT NOW.NOW IN FEBRUARY THE POWER STEERING WENT BACK IN TO MANUAL THEY WILL NOT FIX IT AT THE DEALERSHIP THEY TELL ME TO CALL FORD. FORD TELLS ME THAT THERE'S NOTHING THAT THEY CAN DO THAT THERE'S AN INDEPENDENT COMPANY THAT HANDLES RECALLS THE DEALERSHIP TELLS ME TO CALL FORD SO FROM SEPTEMBER TILL NOW...

POWER STEERING FAILED - HAD RECALL IN AUGUST PERFORMED BY FORD TO PREVENT THIS BUT STEERING WHEN OUT ANYWAY. TOOK TO FORD DEALER WHO HAD TO REPLACE STEERING COLUMN ANY SAID I HAD TO PAY WHICH THEY SAID IT WASN'T COVERED UNDER SAFETY RECALL (14S05). FORTUNATELY SHE WASN'T DRIVING DOWN HIGHWAY WHEN IT WENT OUT! *TR

THE POWER STEERING QUIT WORKING. I HAVE SINCE DISCOVERED THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL. FORD MOTOR COMPANY REFUSES TO HONOR THEIR RECALL #14S05. *TR

I SUBMITTED A COMPLAINT ON FEBRUARY 2, 2015 IN REFERENCE TO THE STEERING COLUMN LOCKING UP WHILE DRIVING MY CAR TO WORK. THE CAR WAS TOWED TO THE REPAIR SHOP AND THE SERVICE TECHNICIAN INFORMED ME THAT THE CODES WERE CLEARED AND THE CAR WAS TESTED AND WAS DRIVABLE. HE ALSO TOLD ME THAT I WOULD HAVE TO REPLACE THE STEERING COLUMN AT THE COST OF $2,600. IT WAS MY UNDERSTANDING THAT AFTER THE RECALL REPAIR WAS MADE BACK IN AUGUST 2014, THAT THERE SHOULD BE NO OTHER ISSUES PERTAINING TO THE ELECTRONIC STEERING ASSIST OR TORQUE SENSOR MODULE. AFTER DOING SOME RESEARCH AND READING A LETTER DATED JULY 1, 2014 PERTAINING TO SAFETY RECALL 14S05 FROM THE OFFICE OF [XXX], DIRECTOR OF SERVICE ENGINEERING OPERATIONS, THIS LETTER INSTRUCTED DEALERSHIPS TO "REPROGRAM THE POWER STEERING CONTROL MODULE IF NO CODE WAS PRESENT, REPLACE THE TORQUE SENSOR IF CODE B2278 WAS...

RECALL 14S05 WAS PERFORMED BUT FAULTY SENSOR SHOWED UP 4 MONTHS AFTERWARDS AND NOW FORD REFUSES TO FIX THE PROBLEM AS THEY CLAIM THE RECALL ADDRESSED THE PROBLEM. *TR

WHILE DRIVING MY VEHICLE INTO THE PARKING GARAGE AT WORK, THE POWER STEERING WENT OUT. MY STEERING WHEEL LOCKED MAKING IT DIFFICULT TO PULL INTO A PARKING SPACE. I HAD THE VEHICLE TOWED TO MY FORD DEALERSHIP TO FIND OUT WHY THE STEERING WHEEL HAD LOCKED UP SINCE I DID HAVE THE RECALL REPAIR DONE ON THE TRUCK IN AUGUST OF 2014. THE SERVICE REP TOLD ME THAT THE TORQUE SENSOR WAS BAD AND THAT THEY CLEARED THE CODES, TEST DROVE IT AND TOLD ME THAT IT WAS READY TO BE PICKED UP. THE SERVICE REP TOLD ME THAT I WOULD HAVE TO GET MY STEERING COLUMN REPLACED TO THE TUNE OF $2,600. I DROVE THE CAR TO WORK THAT MORNING AND THE WRENCH LIT UP ON THE DASHBOARD AND THE STEERING WHEEL LOCKED ONCE AGAIN. I FIND IT HARD TO BELIEVE THAT I AM GOING TO HAVE TO COME...