NHTSA Complaint #10681651 — 2008 FORD ESCAPE

2008 FORD ESCAPE HAD THE RECALL DONE FOR THE POWER STEERING IN SEPTEMBER THEN IN NOVEMBER I HAD EVERYTHING CHECKED BECAUSE MY GAS PEDAL GOT STUCK. THEN I GOT THE READOUT THEY GAVE ME A LIST OF ALL OF THE PROBLEMS THAT WERE WRONG WITH MY VEHICLE WHICH NOTHING APPEARED WHEN THEY DID THE RECALL THE TORQUE SENSOR WAS ONE OF THEM SOMETHING THAT THEY SHOULD HAVE REPLACED BUT TOLD ME SINCE IT DIDN'T READ AT THE TIME THE SOFTWARE WAS THE ONLY THING THAT THEY COULD DO AND I HAD TO PAY FOR IT NOW.NOW IN FEBRUARY THE POWER STEERING WENT BACK IN TO MANUAL THEY WILL NOT FIX IT AT THE DEALERSHIP THEY TELL ME TO CALL FORD. FORD TELLS ME THAT THERE'S NOTHING THAT THEY CAN DO THAT THERE'S AN INDEPENDENT COMPANY THAT HANDLES RECALLS THE DEALERSHIP TELLS ME TO CALL FORD SO FROM SEPTEMBER TILL NOW I PUT ABOUT 5000 MILES ON THE VEHICLE I DON'T THINK I SHOULD HAVE TO PAY FOR THIS THE ONLY THING I CAN THINK OF IS TO TAKE THEM TO COURT ALONG WITH FORD MOTOR COMPANY I DON'T UNDERSTAND HOW THEY CAN FIND SO MANY THINGS WRONG WITH MY VEHICLE NOW WHEN THEY HAD TO DO A DIAGNOSTIC CHECK AND CHECK THE ENTIRE VEHICLE AND DID NOT FIND ANYTHING WRONG AT THAT TIME.ALL THEY DID WAS SOFTWARE UPDATE I DROPPED IT OFF AND HAD IT BACK IN ONE HOUR AND TWO MONTHS LATER THEY WANT ME TO PAY FOR ALL THESE THINGS WRONG WITH MY VEHICLE WHEN I DEFINITELY SUSPECT THAT EVERYTHING WAS WRONG WITH IT AT THE TIME THEY JUST DON'T WANT TO PAY FOR ANYTHING AND I DEFINITELY FEEL LIKE THE GOVERNMENT SHOULD GO AFTER THEM. *TR