NHTSA Complaint #10682975 — 2008 FORD ESCAPE

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V284000 (STEERING); HOWEVER, THE DEALER DIAGNOSED THAT THERE WAS NOTHING WAS WRONG WITH THE VEHICLE AND STATED THAT THE RECALL WAS CLOSED. THE CONTACT STATED THAT AFTER THE RECALL WAS CLOSED, THE VEHICLE HAD TO BE JUMPSTARTED AND THE STEERING WHEEL SEIZED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY WOULD FAIL AFTER THREE DAYS AND THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.