NHTSA Complaint #10704455 — 2008 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10704455
Vehicle 2008 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I WAS DRIVING FROM PA TO NY WHEN THE CAR SAID "POWER STEERING ASSIST FAULT. THE CAR DROVE FINE WHILE I WAS GETTING TO MY DESTINATION. ONCE THERE I PARKED IT. WENT OUT TO START IT AGAIN TO GO SOMEWHERE, AND THE STEERING WAS LIKE DRIVING A MAC TRUCK. I HAD TO FLAT BED IT BACK TO PENNSYLVANIA FROM NEW YORK. I GOT ON LINE TO SEE IF THERE WAS A RECALL FOR THE YEAR MAKE AND MODEL. THERE WAS, BUT NOT AT THE FACTORY MY CAR WAS ASSEMBLED, SO I WASN'T NOTIFIED ON THE RECALL. SPEAKING TO MY MECHANIC AT WENTWORTH AUTO SALES IN GUYS MILLS PA, HE SAID THAT THE FACTORIES WERE DIFFERENT, I FEEL THAT EVEN THOUGH I HAVE HIGH MILEAGE IT SHOULD NOT HAVE ANYTHING TO DO WITH THE POWER STEERING. I FOUND IT DISTURBING THAT MINE WAS NOT COVERED. THIS DOESN'T SOUND LIKE A TYPICAL THING TO HAPPEN TO YOUR CAR. THE GARAGE PUT A NEW STEERING ANGLE TORQUE SENSOR IN. PARTS AND LABOR COST $347.71. THEY DID NOT HAVE TO REMOVE MY STEERING WHEEL AND DO ANYTHING TO THE MOTOR. I HAVE MY CAR BACK, BUT IF SOMETHING ELSE HAPPENS TO IT , IT MAY COST ME UP TO $1,300.00. I CALLED THE FORD MOTOR COMPANY AND FILED A FORMAL COMPLAINT TODAY, SO THEY HAVE RECORD OF THE SITUATION. I JUST WOULD LIKE TO KNOW IF ANY OTHER CARS FROM THE PLANT MINE WAS ASSEMBLED IN HAVE ANY ISSUES. IT WAS BUILT IN CLAY COMO MICHIGAN. SOME ONE SUGGESTED, I SEND OUT THIS COMPLAINT TO YOU ALSO. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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