NHTSA Complaint #10682889 — 2008 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10682889
Vehicle	2008 FORD ESCAPE
Component	STEERING
Date of Incident	January 30, 2015
Date Filed	February 12, 2015
Mileage	200,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THERE IS NO STEERING ASSIST IN THE 2008 FORD ESCAPE. THE WHEEL IS VERY HARD TO TURN EVEN WHILE THE VEHICLE IS IN MOTION. THERE WAS A RECALL PERFORMED IN NOVEMBER (NHTSA CAMPAIGN NUMBER: 14V284000) ON THE VEHICLE IN WHICH FORD UPDATED THE SOFTWARE ON THE POWER STEERING CONTROL MODULE, BUT LESS THAN 2 MONTHS LATER THE VEHICLE IS VERY UNSAFE AND NEARLY INOPERABLE. I DID OPEN A CASE # WITH FORD DIRECTLY. THE CASE # IS [XXX] AND THEY ARE UNWILLING TO ASSIST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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