2022 FORD EDGE — Problems, Recalls & Safety Data

Airbag System Failure Warning - Dealer is unable to diagnose The ford pass app alerted me that my airbag system was not functioning and instructed me to not drive the vehicle and to have it towed to a dealership. This too me seemed like a very serious alert. I immediately called the dealer and brought the vehicle in to have it looked at. During the call the dealership technician confirmed for me that the problem had persisted for a couple of days prior and was concerned that I just found out about it. Naturally the day I took it in the light went off. The technician looked at it for over a day and ultimately said they could not determine the cause. They then advised me to continue driving the vehicle and only return when the warning appears again. I called Ford to get their take on this problem and to ask for help, and I got the same response, that there is nothing that the dealer can do unless the light is actively on. This contradicts fords own safety warning and leaves me driving a vehicle that may have a non-functional airbag system. I am reporting this because it appears to be a potential safety defect, and the dealership was unable to repair it. I am not sure if this is a defect of the airbag system itself, or the system that monitors the safety of the vehicle. If there is a couple days of specific warnings that ford and the dealer has access too, I wouldn't think that they would need the light to be actively on for diagnosis. I have attached a screenshot the warning in the ford pass app, however it will no longer let me view details that I had before, just the occurrence and warning name.

The contact owns a 2022 Ford Edge. The contact stated that while driving across an intersection, a work vehicle ran across the intersection. As a result, the contact's vehicle T-boned the work vehicle, which came to a stop. The front driver's side air bag and the front passenger side air bag did not deploy. It was unknown if any warning lights were illuminated. The contact stated that the impact crushed the metal on the driver's side, which caused the driver's side door not to open. The contact exited the vehicle from the front passenger-side door. The police were called to the scene. The vehicle was towed to a collision center. The contact sustained injuries to the right shoulder and right hip. The contact was taken to the hospital by a family member later in the day. The doctor diagnosed that the contact had sustained a slap tear on the right shoulder and a slight tear on the right hip. The contact underwent surgery on the right shoulder. The vehicle was towed to a collision center, where it was repaired. The contact stated that on a separate occasion, while driving in the snow, the vehicle slid on black ice and hit a tree, where it came to a stop. The front driver's side air bag and the front passenger side air bag did not deploy. The passenger-side mirror was damaged, and the vehicle had scratches on the passenger side. The contact did not sustain any injuries. The vehicle was towed to the dealer. It was unknown if any warning lights were illuminated. The insurance company was contacted. The insurance company was waiting for the report from the dealer. The manufacturer was notified of the failure, and a claim was filed. The failure mileage was approximately 70,000.

The contact owns a 2022 Ford Edge. The contact stated that while reversing at an undisclosed speed, the rearview camera intermittently became dark, distorted, or the image was frozen. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that a software update was needed. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part for the repair was not available. The vehicle was not repaired. The contact received a second notification letter stating that the software update was an over-the-air (OTA) update, and no visit to the dealer was required, and that the recall repair had been performed. The vehicle was not repaired. The vehicle was taken to another dealer, West Alabama Ford of Fayette (2024 Temple Ave N, Fayette, AL 35555); where it was determined that the vehicle needed the software update. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.

The rearview camera is not working

I was driving to work, was approx 15 miles into trip when the wrench sign came on the dash, within the next 5 to 10 miles the vehicle starting shifting weird, by the next 5 miles as I pulled to stop light the vehicle had hard shifting down and would be hesitant to move when pushing on gas and within the next few miles continued to get worse and started smelling a burnt smell. Pulled into hospital parking lot and had a pwertrain failure on the ford app. Edge Titium 2022 with approx 91000 miles, mostly highway miles, towed to dealership, extended warranty only will cover certain amount of transmission which now leaves me either getting a used with only a 6 month guarantee or paying for a new one. Prior to this there had been no shifting or other indicators that the transmission had any problems.