NHTSA Complaint #11716282 — 2022 FORD EDGE

The contact owns a 2022 Ford Edge. The contact stated that while driving across an intersection, a work vehicle ran across the intersection. As a result, the contact's vehicle T-boned the work vehicle, which came to a stop. The front driver's side air bag and the front passenger side air bag did not deploy. It was unknown if any warning lights were illuminated. The contact stated that the impact crushed the metal on the driver's side, which caused the driver's side door not to open. The contact exited the vehicle from the front passenger-side door. The police were called to the scene. The vehicle was towed to a collision center. The contact sustained injuries to the right shoulder and right hip. The contact was taken to the hospital by a family member later in the day. The doctor diagnosed that the contact had sustained a slap tear on the right shoulder and a slight tear on the right hip. The contact underwent surgery on the right shoulder. The vehicle was towed to a collision center, where it was repaired. The contact stated that on a separate occasion, while driving in the snow, the vehicle slid on black ice and hit a tree, where it came to a stop. The front driver's side air bag and the front passenger side air bag did not deploy. The passenger-side mirror was damaged, and the vehicle had scratches on the passenger side. The contact did not sustain any injuries. The vehicle was towed to the dealer. It was unknown if any warning lights were illuminated. The insurance company was contacted. The insurance company was waiting for the report from the dealer. The manufacturer was notified of the failure, and a claim was filed. The failure mileage was approximately 70,000.