NHTSA Complaint #11664255 — 2022 FORD EDGE POWER TRAIN

Complaint Details

ODI Number	11664255
Vehicle	2022 FORD EDGE
Component	POWER TRAIN
Date of Incident	June 5, 2024
Date Filed	June 2, 2025
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The car was in a front end collision; the airbags did not deploy. Insurance said the car was reparable and fixed it; car was picked up from body shop on 07/19/2024. In May 2025, at only 3 years old, the transmission went out at 95,000 miles and was just replaced. Ford would not admit the accident had anything to do with the transmission going out on a 3 year old car. I was quoted almost $10,000 to replace it, but Ford "helped" and paid $4000 and I was left with the balance of $6200.

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