2024 FORD EDGE — Problems, Recalls & Safety Data
5/5
Safety Rating
40
Owner Complaints
1
Recall
6
Service Bulletins
0
Investigations
Overview of the 2024 FORD EDGE
The 2024 FORD EDGE has received a total of 40 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION:SOFTWARE. 6 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Unknown Or Other (7 complaints), Power Train (4 complaints), and Air Bags (3 complaints).
Recalls for the 2024 FORD EDGE
NHTSA has recorded 2 recalls for the 2024 FORD EDGE, potentially affecting up to 2,152,276 vehicles.
Recall 25V315000 — BACK OVER PREVENTION:SOFTWARE
| 1,076,138 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model...
View full details →Recall 25V315000 — BACK OVER PREVENTION:SOFTWARE
| 1,076,138 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model...
View full details →Owner Complaints for the 2024 FORD EDGE
40 complaints have been filed with NHTSA for the 2024 FORD EDGE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 7 | 1 | 0 | 0 | 0 |
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Air Bags | 3 | 3 | 0 | 2 | 0 |
| Back Over Prevention | 3 | 0 | 0 | 0 | 0 |
| Seats | 3 | 0 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 1 | 0 |
| Back Over Prevention Sensing System Camera | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemhorn | 1 | 1 | 0 | 0 | 0 |
| Electrical Systemseat Heaterwiring Harness | 1 | 0 | 0 | 1 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Equipmentelectricalnavigational Systemglobal Positioning System | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagestailgatelatch | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 1 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
My backup camera began malfunctioning in November 2025. Initially, the image became distorted, and shortly after, the screen went completely blank with a message instructing me to contact the dealership. I did so and was informed that my vehicle was not included in the recall and that I would be responsible for the repair costs out of pocket. I referenced the 15-year rearview camera extended warranty that applies to non-recalled vehicles. The dealership stated they were unaware of this warranty. As a result, I contacted Ford directly and opened a case with the Automotive Safety Office in November 2025. Today, I followed up with Ford to check on the status of my case and was told there has been no update. I was also informed that because there is no CSP number associated with the 15-year extended warranty for Edge models that are not actively recalled, Ford cannot take any action. I was essentially told that the warranty “does not exist,” despite the fact that it has been widely reported by major news outlets and automotive publications. I was further told that if my vehicle were currently at a dealership, they might be able to help, but since it is not, they cannot do anything. Ford also stated that while the issue could potentially be recalled in the future, there is no action they are willing to take at this time. This is a known Ford defect, and despite extensive documentation and public acknowledgment of the issue, Ford is refusing to repair it.
Transmission failing less than 5,000 miles after having the transmission serviced at a dealership. Transmission shuddering and refusing to go into gear.
tRACTION AND STABILITY CONTRAL LIGHTS (YELLOW) AND BRAKE FAILURE LIGHT (RED) CAME ON AND APP ON PHONE ALARMED TO INDICATE A FAILURE DEALER SAID THIS IS NORMAL IN SNOW. THIS ALSO OCCURED IN 2024 AND WAS NOT FIXED THEN
tRACTION AND STABILITY CONTRAL LIGHTS (YELLOW) AND BRAKE FAILURE LIGHT (RED) CAME ON AND APP ON PHONE ALARMED TO INDICATE A FAILURE DEALER SAID THIS IS NORMAL IN SNOW. THIS ALSO OCCURED IN 2024 AND WAS NOT FIXED THEN
tRACTION AND STABILITY CONTRAL LIGHTS (YELLOW) AND BRAKE FAILURE LIGHT (RED) CAME ON AND APP ON PHONE ALARMED TO INDICATE A FAILURE DEALER SAID THIS IS NORMAL IN SNOW. THIS ALSO OCCURED IN 2024 AND WAS NOT FIXED THEN
Safety Rating for the 2024 FORD EDGE
The 2024 FORD EDGE received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2024 FORD EDGE
Ford Motor Company has issued 6 technical service bulletins (TSBs) for the 2024 FORD EDGE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB 25-2431 — FUEL/PROPULSION SYSTEM
*This article supersedes TSB 24-2199 to add the rear half shaft seals to the TSB parts list. Some of the vehicles listed in the model statement above may exhibit one of the following conditions: *Fuel tank not filling up beyond half-full *Hard to start *Stalls upon restart after refueling *A...
TSB 25-2431 — POWER TRAIN
*This article supersedes TSB 24-2199 to add the rear half shaft seals to the TSB parts list. Some of the vehicles listed in the model statement above may exhibit one of the following conditions: *Fuel tank not filling up beyond half-full *Hard to start *Stalls upon restart after refueling *A...
24-OTA SU 6.2.0 Edge — UNKNOWN OR OTHER
Quality improvements include: -Telematics Control Unit mantains its country code after updates -Ensures factory software image cannot be loaded onto the Telematics Control Unit once a production software has been loaded -Stolen Vehicle Service enhancement
TSB 24-2263 — ENGINE
Some 2024 Edge and 2023 Nautilus vehicles built on 28-Aug-2023 and through 02-Apr-2024 equipped with a 2.0L EcoBoost engine may experience an illuminated malfunction indicator (MIL) with diagnostic trouble codes (DTCs) P0401 or P2457. Various engine cooling system symptoms which may include an internal/external leak, white smoke from the tailpipe,...
SSM 52729 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Some 2022-2024 Ford Edge ST vehicles equipped with all wheel drive (AWD), a 2.7L engine, and ACC may exhibit cruise control deactivating with an illuminated anti-lock brake system (ABS) warning light flashing and various brake and driver-assist warning indicators. Diagnostic trouble codes (DTCs) U3000:49 may be stored in the ABS...
TSB 24-2199 — FUEL/PROPULSION SYSTEM
Some 2024 Edge vehicles equipped with a 2.0L engine and all-wheel drive (AWD) may experience the fuel tank not filling up beyond half-full, hard to start, and/or stalls upon restart after refueling. A malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P04F0, P0451, P0455, and/or P0496 may also be...
NHTSA Investigations for the 2024 FORD EDGE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD EDGE
- 2019 FORD EDGE — 806 complaints
- 2020 FORD EDGE — 356 complaints
- 2021 FORD EDGE — 124 complaints
- 2022 FORD EDGE — 121 complaints
- 2023 FORD EDGE — 21 complaints
- 2024 FORD EDGE (current)
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD MUSTANG — 11,551 total complaints