2023 FORD EDGE — Problems, Recalls & Safety Data
5/5
Safety Rating
21
Owner Complaints
3
Recalls
10
Service Bulletins
0
Investigations
Overview of the 2023 FORD EDGE
The 2023 FORD EDGE has received a total of 21 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION:SOFTWARE, EXTERIOR LIGHTING:HEADLIGHTS. 10 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Electrical System (4 complaints), Service Brakes (3 complaints), and Engine (2 complaints).
Recalls for the 2023 FORD EDGE
NHTSA has recorded 4 recalls for the 2023 FORD EDGE, potentially affecting up to 2,160,818 vehicles.
Recall 25V315000 — BACK OVER PREVENTION:SOFTWARE
| 1,076,138 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model...
View full details →Recall 25V315000 — BACK OVER PREVENTION:SOFTWARE
| 1,076,138 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model...
View full details →Recall 23V596000 — EXTERIOR LIGHTING:HEADLIGHTS
| 8,523 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2023 Edge vehicles. The front right headlight may be too bright or aimed incorrectly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A headlight that is too bright or aimed incorrectly may cause a glare to other road users, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the right headlight assembly as necessary, free of charge. Owner notification letters were mailed October 9, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C26.
View full details →Recall 23V198000 — CHILD SEAT:VEHICLE TETHER ANCHOR
| 19 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2023 Edge and Lincoln Nautilus vehicles. The child seat tether wire welds on the second-row left-side seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...
Consequence: A child that is not properly restrained during a crash can have an increased risk of injury.
Remedy: Dealers will replace the left-side second-row seat back frame, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C09.
View full details →Owner Complaints for the 2023 FORD EDGE
21 complaints have been filed with NHTSA for the 2023 FORD EDGE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 4 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 1 | 0 | 1 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 1 | 0 | 1 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkageshatchbackliftgatelock | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Visibilitydefrosterdefoggerhvac System | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
As my wife was driving down the interstate, the car began shuddering. She pulled off, and the shuddering became very bad at about 30 MPH. The car flashed an error code which turned out to be the transmission. 2 Ford dealerships recommended a full transmission replacement for $10,800.
The vehicle automatically locks the doors when you begin driving. We were aware that when stopped the doors would automatically unlock when you tried to open them but have found that this can also happen while driving. While driving our daughter pulled on her door handle which caused the door to unlock, then pulled the handle again and was able to open the door enough to trigger the door ajar warning which alerted us to the situation. While we were able to engage the child lock to prevent this from happening again, it is concerning that pulling on the handle would cause the door to unlock when the vehicle is not in park as that can create a dangerous situation very easily.
I was doing 65 and had to gun it to get out of someone's way and when I did it just didn't go. There was a long pause then it kicked in just in time.
I was doing 65 and had to gun it to get out of someone's way and when I did it just didn't go. There was a long pause then it kicked in just in time.
I was doing 65 and had to gun it to get out of someone's way and when I did it just didn't go. There was a long pause then it kicked in just in time.
Safety Rating for the 2023 FORD EDGE
The 2023 FORD EDGE received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2023 FORD EDGE
Ford Motor Company has issued 10 technical service bulletins (TSBs) for the 2023 FORD EDGE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SYNC-25.2.0.16.1 Edge — UNKNOWN OR OTHER
"Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space."
SYNC-25.2.0.16.1 Edge — VISIBILITY/WIPER
"Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space."
SSM 54367 — POWER TRAIN
Some 2022-2023 Edge vehicles built on 16-Nov-2022 and through 23-Mar-2023 and 2022-2023 Explorer vehicles built on 20-Sep-2022 and through 05-Mar-2023 may exhibit a brief illumination of the powertrain malfunction (wrench) indicator when the vehicle is shifted into park (P) with diagnostic trouble code (DTC) P0919 and/or P0929 stored in the...
24E09 — UNKNOWN OR OTHER
On your vehicle, the OBD monitoring system for the catalytic converter may not be operating as intended.
24-OTA SU 6.14.0 Edge — UNKNOWN OR OTHER
"Quality improvements include: -Adds a ""some display features may be temporarily unavailable"" message to the SYNC screen when a SYNC update is installing."
SSM 53089 — UNKNOWN OR OTHER
Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
SU4 P4 EDGE — BACK OVER PREVENTION:SOFTWARE
"Software Update 4 P4 for 2021- 2023 Edge vehicles is now available. Quality Improvements include: - Various Apple Carplay quality improvements "
23OTASU4P2EDGE — ELECTRICAL SYSTEM:SOFTWARE
Software Update 4 P2 for 2023 Model Year Edge vehicles is now available. Quality improvements include: - Improved connectivity with the FordPass app.
23OTASU4P2EDGE — EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Software Update 4 P2 for 2023 Model Year Edge vehicles is now available. Quality improvements include: - Improved connectivity with the FordPass app.
OTASU4 P1CD EDGE — ELECTRICAL SYSTEM
Software Update 4 P1 for 2023 Model Year EDGE vehicles is now available. Quality improvements include: - Improved vehicle accessibility during OTA update. - Improved messaging if pre-conditions aren't met.
NHTSA Investigations for the 2023 FORD EDGE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD EDGE
- 2018 FORD EDGE — 873 complaints
- 2019 FORD EDGE — 806 complaints
- 2020 FORD EDGE — 356 complaints
- 2021 FORD EDGE — 124 complaints
- 2022 FORD EDGE — 121 complaints
- 2023 FORD EDGE (current)
- 2024 FORD EDGE — 40 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD MUSTANG — 11,551 total complaints