NHTSA Complaint #11695963 — 2023 FORD EDGE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11695963
Vehicle 2023 FORD EDGE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

The vehicle automatically locks the doors when you begin driving. We were aware that when stopped the doors would automatically unlock when you tried to open them but have found that this can also happen while driving. While driving our daughter pulled on her door handle which caused the door to unlock, then pulled the handle again and was able to open the door enough to trigger the door ajar warning which alerted us to the situation. While we were able to engage the child lock to prevent this from happening again, it is concerning that pulling on the handle would cause the door to unlock when the vehicle is not in park as that can create a dangerous situation very easily.

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