Technical Service Bulletin SSM 51589 — 2022 FORD EDGE

EQUIPMENT:ELECTRICAL:INFOTAINMENT

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Bulletin Details

TSB ID SSM 51589
Manufacturer
Vehicle 2022 FORD EDGE
Component EQUIPMENT:ELECTRICAL:INFOTAINMENT
Communication Date

Bulletin Summary

Some 2021-2023 F-150/Mustang Mach-E/Edge vehicles may exhibit a concern of Android Auto unable to wirelessly connect and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. Google has released a fix for these concerns. For Android phones not connecting wirelessly, request that the customer update their Android Auto version to 6.1 or later. For customers who's Android phone reboots when connected via USB, request that the customer update their Chrome application to 88.0.4324.181 or later. The customers service provider should be able to assist customers having difficulty updating their device. This is not a warrantable repair.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2022 FORD EDGE

SYNC-25.2.0.16.1 Edge ELECTRICAL SYSTEM
SSM 54067 UNKNOWN OR OTHER
24-OTA SU 6.4.0 Edge UNKNOWN OR OTHER
OTA ECG-24.2.4.10.1 Edge UNKNOWN OR OTHER
SSM 52287 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SSM 51935 BACK OVER PREVENTION:SOFTWARE
23OTASU4P3EDGE ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
SSM 51656 POWER TRAIN
TSB 23-2028 ENGINE AND ENGINE COOLING
SSM 51385 ENGINE AND ENGINE COOLING
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