2012 DODGE RAM 3500 Steering Problems
219 NHTSA complaints on file
Steering Issues in the 2012 DODGE RAM 3500
219 steering complaints have been filed with NHTSA for the 2012 DODGE RAM 3500. Of these, 2 involved a crash, 0 involved a fire, and 2 resulted in injury.
219
Complaints
2
Crashes
0
Fires
2
Injuries
0
Deaths
All Steering Complaints
Driving vehicle and lost the ability to steer. The inner drag link tie rod broke at pitman arm.
While driving, the vehicle will, if going over a bump, begin shaking uncontrollably, and render the driver helpless to remain in control of steering other than to slam on the brakes and hope another vehicle does not hit them. Vehicle ceases shaking when brought down to a slow rate of speed and then drives as normal. I have replaced multiple parts and cannot locate the problem. Happens frequently.
WHILE DRIVING DOWN THE HIGHWAY/ROADS EVERY SO OFTEN THE TRUCK WOULD SHUT DOWN COMPLETELY. BEEN DOING THIS A COUPLE OF TIMES. LUCKILY I NEVER GOT INTO A WRECK BECAUSE OF THIS ISSUE. NOW THE TRUCK WON?T START AND IT HAPPENED AT HOME. AFTER TROUBLESHOOTING THE PROBLEM I HAVE FOUND THE WIRELESS IGNITION NODE TO BE BAD. AFTER A LITTLE RESEARCH ON THIS I CAME UP ON A RECALL FOR THE SAME PROBLEM AND THE SAME IGNITION SYSTEM ON OTHER DODGE?S AND WAS WONDERING WHY THE DODGE RAM WAS LEFT OUT. RECALL NUMBER R03/NHTSA 14V-373. *TR
WHILE DRIVING DOWN THE HIGHWAY, THE VEHICLE STALLED. I LOST POWER STEERING, BRAKES, ALL ELECTRICAL, AND ENGINE POWER. EVERYTHING STOPPED WORKING AND WENT BLACK. LUCKILY I WAS NOT PULLING A TRAILER, HAVE TO STOP, OR TURN FAST. IF I WOULD HAVE, I WOULD HAVE CRASHED.*DT CONSUMER STATED FUEL PUMP FAILED AND IT HAD A BAD GROUND. ABOVE THE REAR AXLE. IT HAD ELECTRICAL ISSUES. BACKUP CAMERA BLACKED OUT, REVERSE LIGHTS COME ON AND STAY ON, LIGHTS AND BLINKERS FLICKER. *JB
WIN MODULES AND/OR IGNITION SWITCH RANDOMLY TURNS ENGINE OFF AND ALL ELECTRONICS INCLUDING TRAILER BRAKE CONTROLS. VEHICLE LOSS OF POWER BRAKES AND POWER STEERING. LOSS OF TRAILER BRAKE CONTROLS. I WAS DRIVING PULLING A 10,000LBS. TRAILER AND TRUCK WAS NEAR IMPOSSIBLE TO STOP. I WAS DRIVING DOWN THE HIGHWAY. GLAD I WASN'T DRIVING AROUND PEDESTRIANS, AND NO TRAFFIC, OR DRIVING INTO A CITY RUSH HOUR LIKE I USUALLY AM. NOW I DON'T PULL A TRAILER ANYMORE WITH THIS TRUCK BECAUSE I'M SCARED OF SMASHING SOMEONE OR SOMETHING. A LOT OF PEOPLE USE THESE TRUCKS AS COMMERCIAL VEHICLES AND TOWING AND THIS NEEDS ADDRESSES BEFORE SOMEONE GETS HURT OR KILLED. *DT*JB *DT*JB
WE WERE TURNING AROUND IN A PARKING LOT WHEN WE HEARD A BANG COME FROM THE FRONT OF THE TRUCK. THE STEERING WHEEL THEN HAD NO RESISTANCE, WE THEN PUT THE TRUCK IN PARK, EXITED THE VEHICLE, SAW THAT THE LOWER END OF THE STEERING DRAG LINK BALL JOINT HAD SHEARED OFF. THEN WE PARKED THE VEHICLE AND WAITED FOR A TOW.
ALL 4 BALL JOINTS HAVE REQUIRED REPLACING WITHIN THE FIRST 4 YEARS OF THE LIFE OF THE TRUCK.
NOVEMBER, 2015, THE TIE ROD ASSEMBLY WAS REPLACED UNDER RECALL ON MY 2012 RAM 3500 DIESEL. ON MAY 29, 2017 THE TIE ROD ASSEMBLY FAILED CAUSING LOSS OF STEERING CONTROL IN THE TRUCK. FORTUNATELY IT WAS IN TOWN AT 35 MPH AND I WAS ABLE TO STOP THE VEHICLE WITHOUT ACCIDENT OR INJURY. RAM SERVICE REPLACED THE TIE ROD ASSEMBLY BUT WITH THE SAME TYPE RECALL REPLACEMENT PARTS THAT FAILED 2 1/2 YEARS AFTER REPLACEMENT. I DO NOT FEEL CONFIDENT IN THE SAFETY OF THIS VEHICLE STEERING RELIABILITY.
HISSING NOISE COMING FROM HYDROBOOST AREA. WHILE DRIVING AND WHEN STOPPED WITH ENGINE RUNNING THERE IS A HISSING NOISE UNDER THE DASH. DEPRESSING THE BRAKES, THE NOISE QUIETS. WHEN TURNING THE STEERING WHEEL, THE NOISE QUIETS. UPON FURTHER INVESTIGATION THE NOISE IS COMING FROM THE HYDROBOOST AREA.
EXCESSIVE STEERING WHEEL PLAY (+/- 3") AND ROAD WANDER. ADJUSTMENT WAS MADE TO THE STEERING GEAR BOX, BUT SYMPTOMS RETURNED AFTER 1 WEEK (APPROX. 200 MILES). SUSPECT BAD STEERING GEAR BOX.
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING DOWN A HILL AT 65 MPH, THE CONTACT HEARD A CLUNKING NOISE. UPON INSPECTION, HE NOTICED THAT THE POWER STEERING PUMP MADE THE CLUNKING NOISE. THE CONTACT SEARCHED UNDERNEATH THE HOOD AND NOTICED LEAKAGE FROM THE STEERING GEAR BOX. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING GEAR BOX WAS LEAKING AND THAT THE VEHICLE NEEDED TO BE TAKEN TO A CHRYSLER DEALER. THE VEHICLE WAS TOWED TO ANCHORAGE CHRYSLER DODGE JEEP RAM CENTER (LOCATED AT 2601 E 5TH AVE, ANCHORAGE, AK 99501 (907) 276-1331) WHERE IT WAS DIAGNOSED THAT THE PITMAN ARM WAS DAMAGED AND LOOSE AND THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX]. THE...
PART 01: NOTICED PREMATURE INBOARD FRONT TIRE WEAR AND CUPPING ON BOTH LH AND RH FRONT TIRES AT AROUND 28000 MILES. PART 02: EXPERIENCED "DEATH WOBBLE" (UNCONTROLLABLE SHAKING OF VEHICLE, SEVERE SHAKING OF STEERING WHEEL, INABILITY TO STEER VEHICLE) AT APPROX 34500 MILES. THIS HAPPENED WHEN CROSSING RAILROAD TRACKS AT APPROXIMATELY 40 MPH. SHAKING STOPPED WHEN I BROUGHT THE TRUCK TO A COMPLETE STOP IN THE ROADWAY, WHICH NEARLY CAUSED AN ACCIDENT WITH A SEMI TRUCK FOLLOWING BEHIND. PART 03: TOOK VEHICLE TO TIRE SHOP TO PURCHASE 2 NEW FRONT TIRES, AND ALSO ASKED FOR STEERING ALIGNMENT. WAS TOLD AND SHOWN BY TIRE SHOP THAT ALIGNMENT COULD NOT BE PERFORMED DUE TO DEFECTIVE/WORN/LOOSE FRONT BALL JOINTS (BOTH SIDES, UPPER AND LOWER). VEHICLE HAS 35200 MILES WHEN NEW TIRES PURCHASED. TIRE SHOP SUGGESTED THAT ROOT CAUSE OF "DEATH WOBBLE" MIGHT BE DEFECTIVE BALL JOINTS. TIRE SHOP CONFIRMED PREMATURE TIRE WARE WAS...
VIOLENT VIBRATION AT HIGHWAY SPEED. VIBRATION STOPPED AFTER BRINGING TRUCK TO A HALT.
MY 2012 RAM 3500 IS SUBJECT TO THE BUYBACK COURT SETTLEMENT AGREEMENT. MY PROBLEM IS THAT I WISH TO PROCEED WITH THIS OPTION TO HAVE MY DEFECTIVE RAM SOLD TO THE BUYBACK BUT OVER THE LAST 15 MONTHS OF JUST TRYING TO PROCEED THE WHOLE SYSTEM IS 100% CORRUPT, CROOKED, FRAUD , CRIMINAL MISCONDUCT AND I WISH TO PROCEED NOW STILL UNABLE TO HAVE ANYONE HELP OR ASSIST WITH MY TRUCKS BUYBACK, YES IT'S STILL MY DAILY DRIVER AND I WANT THE WORLD TO KNOW THIS CLASS ACTION COURT SETTLEMENT IS AND WAS A TOTAL SCAM ,FAKE ,FRAUD , PRESS PLEASER YET CROOKED AREA PERIOD AND I AM SO SORRY TO SAY THIS BUT I CALLED EVERYONE FROM CRYSLER ,FIAT , DODGE ,RAM THE DEALERS EVERYONE AND ALL SAID SAME TO MY DESIRE TO PURSUE MY BUYBACK RIGHTS ( WE DO NOT KNOW ANYTHING OF HOW THIS WORKS OR HOW...
DRIVING ON INTERSTATE AT 65 MPH. AFTER HITTING AN ELEVATION BUMP WHERE A BRIDGE AND MAIN HIGHWAY JOIN THE STEERING IMMEDIATELY BEGAN TO SHIMMY VIOLENTLY. LOSS OF CONTROL WAS POSSIBLE. I BELIEVED I HAD A BLOWOUT OR STEERING LINKAGE FAILURE. I PUT ON THE 4 WAY FLASHERS AND MANAGED TO MAKE MY WAY TO THE EMERGENCY LANE. THE SHIMMY DISCONTINUED AFTER I SLOWED BELOW 40 MPH.. THIS COULD HAVE EASILY CAUSED A DISASTROUS AND EVEN FATAL SITUATION. THIS VEHICLE IS SOMETIMES USED TO TOW A 5TH WHEEL RV. IN ADDITION, THE VEHICLE WAS PURCHASED NEW, HAS NEVER BEEN IN AN ACCIDENT AND ONLY HAS APPROXIMATELY 21,000 MILES ON THE ODOMETER. THIS IS IN LINE WITH THE "DEATH WOBBLE" INFORMATION I FOUND ON LINE. THIS IS VERY SCARY AND UNACCEPTABLE!! I WAS ON A STRAIGHT STRETCH OF HIGHWAY AT THE TIME.
WHILE TRAVELLING DOWN THE HIGHWAY AT APPROXIMATELY 70 MPH, I CROSSED OVER A SMALL OVERPASS THAT WENT OVER A STREAM. AT THE TRANSITION POINT OF THE PAVEMENT TO BRIDGE, THE FRONT END STARTED SHAKING UNCONTROLLABLY. I COULD BARELY HOLD THE WHEEL AND GUIDE THE TRUCK TO THE SIDE OF THE ROAD. I HAD TO SLOW DOWN TO APPROXIMATELY 10-15 MPH BEFORE I WAS ABLE GAIN CONTROL.
THE VEHICLE WAS STOPPED, THE STEERING WHEEL WAS TURNED AND THE BALL JOINT BETWEEN THE STEERING BOX AND THE FRONT SUSPENSION SNAPPED MAKING A HUGE BANG NOISE.
I HAVE REPORTED THIS BEFORE BUT IT KEEPS HAPPENING! I PAID 46,000 FOR A USED 2012 RAM 3500 WITH ONLY 35,000 MILES ON IT AND ITS A PIECE OF JUNK. IN AND AROUND TOWN THE STEERING IS FINE BUT ON HIGHWAY DRIVING THE TRUCK STEERING WHEEL STARTS SHAKING UNEXPECTEDLY. IT TAKES BOTH HANDS TO KEEP IT ON THE ROAD AND THE VIBRATION WILL NOT STOP UNTIL YOU GET THE TRUCK STOPPED. I WAS TOLD THAT THIS WAS HAPPENING BECAUSE I HAD OFF ROAD TIRES. I SPENT CLOSE TO $1,000 AND CHANGED TO THE FACTORY SPEC TIRES. THIS DID NOT SOLVE THE ISSUE! IT KEEPS HAPPENING ON HIGHWAY DRIVING. THE DODGE DEALERS REFUSE TO ACKNOWLEDGE THIS HAS A MANUFACTURE DEFECT SOMEWHERE IN THE FRONT END. I AM AFRAID TO TOW ANYTHING OR HAVE MY FAMILY RIDE WITH ME IN THE TRUCK. THIS ISSUE MUST BE INVESTIGATED AND RAM HELD ACCOUNTABLE TO...
2012 RAM 3500. CONSUMER WRITES IN REGARDS TO LEFT FRONT STEERING JOINT DAMAGES AND VEHICLE BUY-BACK PROGRAM ISSUES. *SMD THE CONSUMER STATED THE LEFT FRONT STEERING JOINT SNAPPED OFF, AS HE WAS DRIVING 5 MPH. *JB *JS
THIS IS THE SECOND TIME I REPORTED THIS ISSUE. ON AUGUST 26 THE FRONT END STARTED VIBRATING UNEXPECTEDLY WHEN HITTING A MINOR ROUGH PATCH IN THE ROAD. I WAS ON VIRGINIA 81 HEADING NORTH OF ROANOKE TRAVELING AT ROUGHLY 70 MPH. THIS REQUIRED ME TO HAVE A DEATH GRIP ON THE STEERING WHEEL TO KEEP IT ON THE ROAD UNTIL I COULD SLOWLY APPLY THE BRAKES AND GET TO THE SIDE OF THE ROAD. VIBRATION STOPPED AFTER COMING TO A COMPLETE STOP, AT THAT POINT YOU COULD REENTER THE HIGHWAY AND IT MIGHT NOT HAPPEN AGAIN FOR A FEW DAYS. THE LOCAL DODGE DEALER SAID THE TIE-ROD WAS REPLACED ON A RECALL AND THAT WAS ALL THEY WOULD DO UNTIL FURTHER NOTICE. AS SUGGESTED BY A DEALER, A MONTH AGO I REPLACED ALL FOUR TIRES TO FACTORY SPECIFICATIONS THINKING THIS MIGHT HELP. IT HAS NOT! NO ONE SEEMS TO KNOW...
DEATH WOBBLE SEEMS WHEN I HIT A SMALL REPAIR IN THE ROAD AT THE RIGHT ANGLE I GET THE DEATH WOBBLE WITH NO CONTROL OF THE TRUCK. I HAVE TO PULL OVER AND ALMOST STOP BEFORE IT IS OK AGAIN. I PULL A 40' 5TH WHEEL WITH MY WIFE IN THE TRUCK MOST OF THE TIME. IT HAS HAPPENED SEVERAL TIMES WHEN PASSING A SEMI WITH ME HAVING TO PULL INTO THE MEDIA TO STOP THE WOBBLE. I HAVE TAKEN TO SEVERAL REPAIR PLACES AND THEY TELL ME NOTHING WRONG IT'S THE DODGE TRUCK. DEALER REPLACED A BAR ON THE FRONT END BUT DIDN'T DO ANYTHING DOESN'T MATTER HOW FAST I AM GOING OVER 40MPH. I AM AFRAID TO DRIVE THIS TRUCK BUT CAN'T AFFORD TO GET ANOTHER. MY WIFE WILL NOT DRIVE IT BECAUSE OF THIS PROBLEM. I HAVE PURCHASED DIFFERENT NAMES OF TIRES, REPLACED THE STABILIZER SHOCK AND...
WHEN DRIVING DOWN THE HIGHWAY, ANY TIME THE VEHICLE HITS A DISCONTINUITY SUCH AS GROOVES MADE BY HEAVY TRUCKS, THE VEHICLE DRIVES ERRATICALLY AND TRIES TO MOVE SUDDENLY INTO THE OTHER LANE OR OFF THE ROAD. I BROUGHT IT INTO THE DEALER PRIOR TO WARRANTY EXPIRING AND THEY MISDIAGNOSED IT TO BE A REAR END PROBLEM AND TOLD ME I HAD TO BUY A REAR STABILIZER. I BROUGHT IT BACK AGAIN AND THEY COULD NOT FIGURE OUT WHY. I BROUGHT IT TO 2 OTHER SHOPS AND ANOTHER DEALER. THE 2ND DEALER SAID THE WHOLE FRONT END WAS NEEDING TO BE REPLACED BUT NOW THE WARRANTY EXPIRED. I HAD PURCHASED AN EXTENDED WARRANTY AND THEY COVERED PART OF IT BUT THEY ARE NOT AFFILIATED WITH DODGE. THIS DID NOT FIX THE PROBLEM. I HAVE CALLED THEIR CUSTOMER SERVICE LINE NUMEROUS TIMES THEY REFUSE TO LET ME TALK TO A MANAGER. THEY...
I LIVE IN WARRENTON, VA. ON JULY 23 MY WIFE AND I WERE HEADING SOUTH ON VIRGINIA HIGHWAY 81. MY 2012 RAM 3500 AT ROUGHLY 65 MPH THE FRONT END STARTED SHAKING SO VIOLENTLY THAT I ALMOST LOST CONTROL. THIS HAPPENED AT LEAST 3 TIMES DURING OUR TRIP TO OUR VACATION HOME. ONCE IT STARTED THE ONLY WAY TO STOP IT WAS TO EASE UP ON THE ACCELERATOR UNTIL THE SPEED DROPPED TO AROUND 25 MPH. THE LOCAL DEALERS HAVE NO IDEA WHAT IS WRONG!
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED A MANUFACTURERS RECALL ON THE FUEL/PROPULSION SYSTEM AND STEERING. HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING 72 MPH WITH CRUISE CONTROL ON, I HIT A BUMP IN THE ROAD AND THE TRUCK STARTED SHAKING VIOLENTLY, I THOUGHT I WAS GOING TO LOSE CONTROL. I HIT THE BRAKES AND HEADED TO THE SHOULDER TO GET OFF OF THE BUSY INTERSTATE. WHEN I SLOWED DOWN, ALL OF A SUDDEN THE SHAKING STOPPED AND I CONTINUED ON MY WAY.
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIOLENT SHAKING, WHILE DRIVING APPROXIMATELY 58-74 MPH. IN ADDITION, THE VEHICLE EXPERIENCED THE SHAKING WHEN THE VEHICLE WAS DRIVEN OVER DIVOTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THIRD STEERING STABILIZER, CONTROL ARM, TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 04/07/16*LJ UPDATED 05/11/18*JB *TR
I HAVE OPTED FOR THE BUYOUT OPTION AND THE WAY THIS HAS BEEN HANDLED IS UNACCEPTABLE. I WAS EMAILED ON OCTOBER 26 WITH A BUYBACK OFFER. I ACCEPTED, AND FAXED THE PAPERWORK TO THEM THE NEXT DAY. NO ONE HAS EVER CALLED ME BACK. I CALLED THE IMPARTIAL SERVICES PHONE NUMBER AND ASKED FOR AN UPDATE. THEY COULD NOT TELL ME WHEN THIS PROCESS WOULD BE FINALIZED. IN MY OPINION, I WOULD THINK THAT I COULD BE INFORMED OF WHATS GOING ON THROUGHOUT THE PROCESS, AND THE BUYBACK IS TAKING WAY TO LONG. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE BECAUSE OF THE RECALLS THAT WERE NOT REPAIRED. THIS LEAVES ME WITHOUT A VEHICLE UNTIL THIS PROCESS IS FINALIZED.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE DEALER DID NOT SCHEDULE AN APPOINTMENT FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 194,322.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHOOK VIOLENTLY INTERMITTENTLY WITHOUT WARNING. THE FAILURE RECURRED ON FOUR DIFFERENT OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
I HAVE HAD THE SO CALLED " DEATH WOBBLE" 4 TIMES NOW ON MY TRUCK. I HAVE TAKEN IT TO THE DEALERSHIP TO BE REPAIRED 3 TIMES AND I'M WAITING TO TAKE IT AGAIN TODAY. THEY SAID THEY HAVE FIXED IT EACH TIME BUT OBVIOUSLY THEY HAVEN'T. OUT OF THE BLUE AT 60 TO 65 MPH THE TRUCK STARTS SHAKING VIOLENTLY AND THERE IS NO STOPPING IT UNTIL IT STOPS ON IT'S OWN. HITTING THE BRAKES, LETTING OFF THE GAS OR FLOORING IT (AS THE DEALERSHIP TOLD ME TO DO) WHEN THEY SUPPOSEDLY FIXED IT LAST TIME DOESN'T HELP. I AM SO AFRAID THAT SOMETHING BAD IS GOING TO HAPPEN. I AM SCARED EVERY TIME I DRIVE THIS TRUCK AND THEY JUST KEEP TELLING ME NOTHING IS WRONG. I HAVE ALSO CONTACTED CHRYSLER TO HAVE THEM BY BACK THE TRUCK BUT THEY SAID IT HAS HAD THE RECALL DONE ON...
TRUCK HAD ACCIDENT STEERING JUST LIKE LOCK UP AND MAKES SINCE WHY ACCIDENT ACCURED FROM RECALLS ON STEERING AND AIR BAGS DID NOT GO OFF NOW INNSURANCE CO MADE IT A REBUILT OR SALVAGE TITLE SO FCA HAS THE BUY BACK PROGRAM BUT WILL GET A DEDUCTION IN PRICE FOR BUY BACK THERE HAS BEEN 0 RECALLS DONE IF WE HAD KNOWN OF RECALLS ACCIDENT COULD OF BEEN PREVENTED WOULD LIKE TO GET REPAIRED OR BUY BACK.
HIGHWAY DRIVING MOSTLY. GOING THROUGH TIRES. TIRES KEEP GETTING CHOPPED. WE HAUL HEAVY LOADS AND WORRY THE VEHICLE IS NOT SAFE FOR THE TYPE OF BUSINESS WE DO. BUT WE CAN'T GET RID OF IT BECAUSE OF ALL THIS RECALL. THE PREVIOUS OWNER HAD PART OF THE RECALL ADDRESSED BUT WE STILL FEEL THE VEHICLE IS NOT SAFE. WE SEE SIGNS OF WEAR AND DAMAGE THAT SHOULD NOT BE. LIKE THE CHOPPED TIRES.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THERE WAS AN EXTENSIVE DELAY IN SCHEDULING THE RECALL REPAIR APPOINTMENTS FOR THE THREE RECALL REPAIRS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V459000, (AIR BAGS), 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), AND 13V529000 (STEERING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED AND THE REAR END VIBRATED. THE CONTACT ALSO STATED THAT THE FRONT END WAS VIBRATING WHILE DRIVING AT ANY SPEED. AS A RESULT OF THE FAILURE, THE TIRES WERE REPLACED ON FOUR OCCASIONS. THE CONTACT STATED THAT UNDER THE MANIFOLD INTAKE THAT THERE WAS AN EXHAUST LEAK AND THERE WAS A FUEL ODOR. IN ADDITION, THE FUEL GAUGE FAILED TO FUNCTION. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT AN ABNORMAL POPPING NOISE WAS HEARD COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.
S10 DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT RE COMPLAINT CONCERNING FIAT CHRYSLER AUTOMOBILE'S (FCA) VIOLATIONS OF THE CONSENT ORDER AND THE SAFETY ACT. *SMD THE CONSUMER WAS UNSUCCESSFUL AT GETTING RECALL # 13V529000 RECTIFIED. *JB
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. THE FAILURE RECURRED ON SIX DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V529000 (STEERING); HOWEVER, THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
HAD MY RAM TRUCK ALIGNMENT DONE 10 TIMES AND IT STILL PULL TO THE RIGHT AS SOON AS I LET GO OF THE STEERING WHEEL. EVERYTIME THEY TEST DRIVE IT THEY SAID ITS FINE. THEY SAID ITS THE CROWN OF THE ROAD. BUT ITS NOT ITS SOMETHING TO DO WITH THE STEERING RACK OR COMPONENTS. IT HAS LESS 32000 MILES AND BEEN DOING THIS SINCE 2476 MILES. I HAVE HAD IT TO 4 DIFFERENT ALIGNMENT SHOP AND EVERYTIME THEY SAID IT WAS A LITTLE OFF. DIDNT GET EVEN 3 BLOCKS AND IT STILL PULLED TO THE RIGHT AND THE STEERING WHEEL IS ALWAYS OFFSET TO THE RIGHT INSTEAD OF STRAIGHT ACROSS.
HAVE 2 RECALLS THE STEERING 1 WAS LAST YEAR CALL AND TALK SEVERL TIME, ALSO HAVE FUEL TANK HEATER BEEN SENCE BEGINNING OF THIS YEAR. WAS TOLD BOTH ON BACK ORDER AND NEVER SEEM HAVE THEM COME IN SO CAN GET THEM TAKEN CARE OF. I WOULD THINK THIS BE A BIG SAFTY PROBLEM.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 20 MPH OVER A BUMP IN THE ROAD, THE VEHICLE BOUNCED UP AND DOWN APPROXIMATELY TWENTY TIMES. IN ADDITION, THE POWER STEERING AND THE BRAKES FAILED. THE CONTACT MANEUVERED OFF THE ROAD AND SHUT OFF THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING BAR FRACTURED AND THE FOUR WHEEL DRIVE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SHOOK VIOLENTLY AND VEERED FROM THE LEFT TO THE RIGHT LANE WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LINK BUSHINGS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,800.
ON HIGHWAY 174, APPROXIMATELY 20 MILES NW OF MERIDIAN, TX, THE 2012 RAM 3500 VEERED TO THE RIGHT AND WENT OFF THE ROAD INTO A STEEP DITCH. ACCORDING TO THE STATE TROOPER'S REPORT, A WITNESS WAS DRIVING BEHIND THIS TRUCK AND SAW THE PASSENGER SIDE DUAL WHEELS WITH AXLE ATTACHED COME OFF OF THE TRUCK AND GO ACROSS THE ROAD BEFORE THE TRUCK LEFT THE PAVEMENT. TWO DIFFERENT EMPLOYEES OF THE WRECKING YARD WHERE THE TRUCK WAS TAKEN SAID IT LOOKS LIKE THE AXLE CAME APART. SINCE THIS ACCIDENT, I HAVE SPOKEN TO ANOTHER INDIVIDUAL THAT THIS HAPPENED TO ALSO. UPDATED 09/17/15*LJ UPDATED 11/02/2017*CN
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 AND 14V635000 (STEERING, ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE CONTACT BROUGHT THE VEHICLE TO THE DEALER FOR THE TIE ROD REPLACEMENT; HOWEVER, THE VIN SHOWED THAT THE VEHICLE NEVER RECEIVED A RECALL REPAIR. THE PARTS TO REPAIR THE ELECTRICAL CONNECTORS OF THE DIESEL FUEL HEATER WERE UNAVAILABLE AND THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TRAVELING ON HIGHWAY AT APROX 65 MPH, WHEN APPROACHING AN OVERPASS THE SURFACE HEIGHT OF THE LANES SHIFTED UP (BUMP). THE FRONT END OF THE TRUCK STARTED SHAKING UNCONTROLLABLY, STEERING WHEEL WAS YANKED FROM MY HANDS. I HAD TO SLOW DOWN TO GAIN CONTROL, WHICH CAUSED THE VEHICLES BEHIND ME TO SLAM ON THERE BRAKES AND VEER OFF AGGRESSIVELY TO AVOID HITTING MY TRUCK. TERRIFYING AND EMBARRASSING EVENT.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V529000 (STEERING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECALLS: P65 DIESEL FUEL HEATER, POTENTIAL FUEL LEAK AND FIRE. RAM DOES NOT HAVE PARTS TO FIX, REFUSES LOANER VEHICLE UNTIL PARTS ARE AVALIABLE. VEHICLE NOT SAFE TO DRIVE N49 LEFT TIE ROD, REQUESTED APPOINTMENT TO HAVE REPAIRED APPOINTMENT NEVER MADE BY DEALER. EMMISSION CONTROL PROBLEMS RELATED TO O2 SENSORS AND WIRING, PAID $387 TO HAVE REPAIRS MADE, NOT REPAIRED AND NOT UNDER WARRANTY ACCORDING TO RAM. ENGINE STOPS RUNNING REQUIRES CODE CLEARING THRU OBD2 SYSTEM TO GET RUNNING OUT OF "LIMP" MODE. DEALERS AWARE OF ISSUES, MULTIPLE TSB, BUT NO FIX WORKS.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECALL 13V529000 STILL NOT PERFORMED. HAVE BEEN ON WAITING LIST FOR ALMOST A YEAR. NO PARTS AVAILABLE???? *TR
THIS RECALL HAS BEEN OUR FOR OVER 6 MONTHS FOR THE LEFT TIE ROD. THERE HAVE BEEN REPORTED FAILURE OF THIS UNIT LEADING TO LOSS OF STEERING CONTROL. I TRIED TO SCHEDULE A RECALL APPOINTMENT WITH MY DEALER, TOWBIN DODGE TO HAVE THE PARTS REPLACED UNDER THIS RECALL. I WAS TOLD THAT I WAS NUMBER 42 ON THE LIST 6 MONTHS AGO!! I AM NOW NUMBER 24. THE PACE OF REPLACEMENT IS CRIMINAL. THERE IS NO REASON THIS CAN'T BE DONE FASTER SPECIFICALLY WITH SUCH A CRITICAL STEERING COMPONENT... *TR
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Other 2012 DODGE RAM 3500 Problem Areas
Electrical System
43 complaints
Engine
34 complaints
Suspension
32 complaints
Fuelpropulsion System
28 complaints
Power Train
26 complaints
Air Bags
15 complaints
Service Brakes
14 complaints
Wheels
11 complaints
Fuel System Diesel
10 complaints
Unknown Or Other
10 complaints
Exterior Lighting
8 complaints
Engine And Engine Cooling
5 complaints
Engine And Engine Coolingenginediesel
5 complaints
Steeringlinkagestie Rod Assembly
3 complaints
Structurebody
3 complaints
Vehicle Speed Control
3 complaints
Electrical Systemignition
2 complaints
Electronic Stability Control Esc
2 complaints
Exterior Lightingheadlights
2 complaints
Structure
2 complaints
Suspensionfrontcontrol Armlower Ball Joint
2 complaints
Tires
2 complaints
Visibilitypower Window Devices And Controls
2 complaints
Wheelslugsnutsboltsstuds
2 complaints
Electrical System Integrated Trailer Brake Control
1 complaint
Engine And Engine Coolingexhaust Systememission Control
1 complaint
Exterior Lightingbrake Lights
1 complaint
Power Trainaxle Assembly
1 complaint
Suspensionfront
1 complaint
Suspensionrearaxlenon Powered Axle Assembly
1 complaint
Tirestreadbelt
1 complaint
Trailer Hitchesfifth Wheel Assembly
1 complaint
Visibility
1 complaint
Visibilitywindshield
1 complaint
Visibilitywiper
1 complaint
Wheelshub
1 complaint
Wheelsrim
1 complaint