NHTSA Complaint #10902004 — 2012 DODGE RAM 3500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10902004 |
| Vehicle | 2012 DODGE RAM 3500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 49,877 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
THIS IS THE SECOND TIME I REPORTED THIS ISSUE. ON AUGUST 26 THE FRONT END STARTED VIBRATING UNEXPECTEDLY WHEN HITTING A MINOR ROUGH PATCH IN THE ROAD. I WAS ON VIRGINIA 81 HEADING NORTH OF ROANOKE TRAVELING AT ROUGHLY 70 MPH. THIS REQUIRED ME TO HAVE A DEATH GRIP ON THE STEERING WHEEL TO KEEP IT ON THE ROAD UNTIL I COULD SLOWLY APPLY THE BRAKES AND GET TO THE SIDE OF THE ROAD. VIBRATION STOPPED AFTER COMING TO A COMPLETE STOP, AT THAT POINT YOU COULD REENTER THE HIGHWAY AND IT MIGHT NOT HAPPEN AGAIN FOR A FEW DAYS. THE LOCAL DODGE DEALER SAID THE TIE-ROD WAS REPLACED ON A RECALL AND THAT WAS ALL THEY WOULD DO UNTIL FURTHER NOTICE. AS SUGGESTED BY A DEALER, A MONTH AGO I REPLACED ALL FOUR TIRES TO FACTORY SPECIFICATIONS THINKING THIS MIGHT HELP. IT HAS NOT! NO ONE SEEMS TO KNOW WHAT THE STEERING PROBLEM IS NOR DO THEY CARE UNTIL THEY ARE FORCED BY THE NHTSA TO ADDRESS THE ISSUE ON THE 2012 RAM 3500. THIS IS A MAJOR SAFETY RECALL ISSUE THAT WILL EVENTUALLY GET SOMEONE KILLED!
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