2012 DODGE RAM 3500 Steering Problems

WHILE DRIVING SOUTH HAULING A HORSE TRAILER ON A TWO LANE HIGHWAY, MY TRUCK WOULD HIT A SLIGHT BUMP OR RIDGE IN THE ROAD AND START VIOLENTLY SHAKING. THE ONLY REMEDY IS TO SLOW TO A STOP. THE STEERING WHEEL SHAKES VIOLENTLY, IT IS HARD TO STEER, THE BRAKES CAN'T SLOW LIKE NORMAL. IT IS A DANGEROUS NOT ONLY TO OCCUPANTS IN THE VEHICLE, BUT TO OTHER PEOPLE ON THE ROAD. THIS VEHICLE IS A HAZARD TO EVERYONE!!!! *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER AND MANUFACTURER WERE CONTACTED NUMEROUS TIMES, BUT THEY DID NOT KNOW WHEN THE PART FOR THE REPAIR WOULD BE AVAILABLE. THE CONTACT STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED RECALL NOTICE IN OCTOBER 2013. MANUFACTURER IS NOT PROVIDING REPLACEMENT PARTS TO DEALER. CANNOT GET REPAIRS DONE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V52900 (STEERING). THE DEALER DID NOT HAVE THE PART AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT HE WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AND AS A RESULT, REPAIRS WERE UNABLE TO BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS TO BE PERFORMED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 08/18/14*LJ UPDATED 08/20/2014 *JS

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) IN DECEMBER 2013. AFTER CONTACTING THE DEALER AND MANUFACTURER SEVERAL TIMES, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO PERFORM THE REPAIRS WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 12,000.

REPORT RECEIPT DATE: NOV 06, 2013 NHTSA CAMPAIGN NUMBER: 13V529000 COMPONENT(S): STEERING I RECEIVED THE "N49" RECALL FROM CHRYSLER IN DECEMBER 2013. THE TRUCK WAS TAKEN TO THE DEALER IMMEDIATELY, BUT I WAS TOLD THE PARTS WERE ON ORDER AND I WOULD RECEIVE A CALL WHEN THE PARTS CAME IN. I NEVER RECEIVED A CALL. I'VE BEEN TO THE DEALER MULTIPLE TIMES AND CALLED MULTIPLE TIMES AND BEEN TOLD I WAS STILL 5TH ON THE WAITLIST. I FINALLY CONTACTED CHRYSLER CUSTOMER SERVICE LAST WEEK AND THEY CALLED THE DEALER AND THEY JUST LIED AND SAID I WASN'T EVEN IN THEIR SYSTEM. FUNNY HOW I HAD JUST CONFIRMED I WAS ON THE LIST A DAY BEFORE. THEN CHRYSLER CLOSED MY COMPLAINT. THIS HAS BEEN 6 MONTHS AND I STILL HAVE A POSSIBLE SAFETY ISSUE THAT COULD CAUSE A FATAL CRASH ON A $62K TRUCK! IT DOES NOT APPEAR CHRYSLER IS TOO...

LEFT TIE ROD BROKE WHEN TRYING TO TURN LEFT. HAVE BEEN ON A WAITING LIST TO GET PART REPLACED FOR MONTHS UPON RECEIPT OF THE RECALL NOTICE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) AND THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE THAT THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO FAILURES.

I RECEIVED THE "N49" RECALL FROM CHRYSLER IN DECEMBER 2013. THE TRUCK WAS TAKEN TO THE DEALER IMMEDIATELY, BUT I WAS TOLD THE PARTS WERE ON ORDER AND I WOULD RECEIVE AN EMAIL WHEN THE PARTS CAME IN. THE ONLY EMAIL I HAVE EVER GOT WAS STATING THE PARTS WERE ORDERED. I HAVE BEEN CALLING THE DEALER WAS A MONTH TO CHECK ON THE PARTS STATUS. THIS HAS BEEN 6 MONTHS AND I STILL HAVE A POSSIBLE SAFETY ISSUE ON A $45K TRUCK! IT DOES NOT APPEAR CHRYSLER IS TOO WORRIED ABOUT THIS SAFETY RECALL. *JS

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO SERVICE THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 8,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 18,000. UPDATED 07/01/14 MA

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE VEHICLE DID NOT EXPERIENCE THE FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/17/14*LJ UPDATED 06/24/14

I RECEIVED A SAFETY RECALL NOTICE FOR MY TRUCK ON THE LEFT TIE ROD BALL STUD THAT COULD FRACTURE UNDER CERTAIN DRIVING CONDITIONS. I RECEIVED THIS NOTICE THE END OF DECEMBER 2013. IT IS NOW APRIL 29TH 2014. I DO NOT BELIEVE THAT THIS FALLS UNDER THE REASONABLE AMOUNT OF TIME AS STATED ON THE RE-CALL LETTER TO HAVE THE REPAIRS COMPLETED BY THE DEALER. I HAVE TAKEN MY NOTICE AND REPORTED THIS TO THE DEALER AND THEY SAID THEY WOULD NOTIFY ME WHEN THEY GET THE PARTS. NO RESPONSE YET AND I HAVE CALLED THEM SEVERAL TIMES. I ALSO FILED A REPORT BY PHONE ON MARCH 6TH AND HAVE RECEIVED NOTHING FROM THEM BY MAIL AS THEY SAID THEY WOULD DO. *JS

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000 (STEERING) AND WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE PART HAD BEEN REDESIGNED AND THEY DID NOT KNOW WHEN THE PART WILL BE AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE REVERSING, THE PASSENGER'S SIDE TIE ROD FAILED. THE CONTACT MENTIONED THAT THE DRIVER'S SIDE TIE ROD FAILED ON ANOTHER OCCASION AND THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE STEERING SHAFT AND GEAR BOX. THE CONTACT WAS INFORMED THAT THE CASTOR HAD FAILED WHICH CAUSED HIS TIRES TO WEAR PREMATURELY. THE CONTACT THEN STATED THAT THERE WAS A SMALL GAP BETWEEN THE WINDSHIELD AND THE FRAME AND THE DIFFERENTIAL WAS LEAKING. THE FAILURE MILEAGE WAS 7,000.

I RECEIVED A RECALL NOTICE AND CONTACTED THE DEALER FOR SERVICE. WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR MORE THAN 30 WEEKS BECAUSE OF A RESTRICTION ON AVAILABILITY OF PARTS. CALLED BACK TWO MONTHS LATER TO FIND OUT UPDATES IF ANY AND WAS TOLD THAT I MUST NOW BRING IN THE VEHICLE FOR AN INSPECTION TO FIND OUT IF MY TRUCK NEEDS A PART REPLACEMENT OR NOT. TOOK IN AND THEY SAID YES IT DID NEED IT BUT THE PARTS ARE STILL NOT AVAILABLE AND WON'T BE FOR QUITE A LONG TIME. AM NOW WAITING FOR A CALL FROM THE DEALER AS TO PARTS AVAILABILITY AND SCHEDULING. I FIND IT RIDICULOUS THAT THERE IS A MAJOR SAFETY ISSUE BEING IGNORED AND NOT FIXED IMMEDIATELY BY THE MANUFACTURER, I USE THIS TRUCK TO HAUL HEAVY LOADS LONG DISTANCES AND COUNT ON IT FOR MY INCOME. I AM UPSET...

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTICE MONTHS AGO TO HAVE THE LEFT HAND BALL JOINT REPLACED. I CONTACTED THE LOCAL DEALER SEVERAL TIMES (ELKO MOTOR COMPANY ELKO, NEVADA) AND THEY ARE TELLING ME THEY ARE NOT GETTING THE PARTS FROM THE FACTORY. I BELIEVE THE DEALER. I AM CONCERNED ABOUT WHAT COULD HAPPEN PULLING MY 42' TOY HAULER IF THIS FAILS. *TT

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A NOTICE IN MAIL FOR RECALL ON LEFT TIE ROD BALL STUD COULD CRACK AND CAUSE LOSS OF CONTROL. I CALLED THE DEALER LONE STAR CHRYSLER IN CLEBURNE THEY TOLD ME THERE WAS 81 PEOPLE WAITING ON THIS PART BECAUSE THEY ONLY RELEASE 1 PART EVERY 7 DAYS. THAT WOULD PUT ME ALMOST A YEAR TO WAIT ON A MAJOR STEERING COMPONENT. THIS IS UNACCEPTABLE. *TR

I RECEIVED A VEHICLE SAFETY RECALL IN JANUARY 2014. I CALLED[XXX] IN GONZALES LOUISIANA TO MAKE AN APPOINTMENT ON JANUARY 6TH. THEY TOLD ME TO CALL BACK AFTER JANUARY 16TH. SO I DID AND THEY PUT ME ON A WAITING LIST. I CALLED BACK ON FEBRUARY 27TH AND THEY SAID THAT I WAS 7TH ON THE LIST. I CALLED BACK LAST WEEK AND THEY TELL ME THAT THE REPLACEMENT PARTS ARE BEING RECALLED. I AM CONCERNED ABOUT MY SAFETY WHILE DRIVING THIS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

RECALL N49/NHTSA 13V-529.... THERE IS A MAJOR RECALL ON OUR TRUCK, CHRYSLER HAS NO PARTS TO FIX ANY OF THESE TRUCKS, WE ARE DRIVING VEHICLES THAT THE LEFT TIE ROD BALL STUD MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS AND COULD CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING...HOW WOULD YOU LIKE TO BE DRIVING THIS TRUCK WHEN THIS HAPPENS??? WE ARE IN OUR 70S, WE BOUGHT A NEW TRUCK SO WE WOULD NOT HAVE VEHICLE PROBLEMS AND COULD TRAVEL WITHOUT WORRY. NOW WE HAVE A HUGE WORRY AND DODGE COULD CARE LESS...THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE AND WE ARE DRIVING A TIME BOMB BECAUSE THEY CANNOT FIX THEM, WE WANT THE PARTS TO FIX THE TRUCK OR WE WANT OUR MONEY BACK SO WE CAN BUY A VEHICLE WE DO NOT HAVE TO WORRY ABOUT. WE LIVE IN A VERY RURAL AREA AND HAVE...

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT IN DECEMBER 2013, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SAFETY RECALL N49/NHTSA 13V-529.I TRIED TO GET FIXED IN ABBEVILLE LA.,YUMA AZ.ALSO CALLED DAVE SMITH KELLOGG ID.NO PARTS AVAILABLE.WANT ON RECORD I HAVE TRIED TO GET FIXED.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TOOK MY VEHICLE IN TO HUFFINES CHRYSLER JEEP DODGE RAM PLANO FOR RECALL ON 1/29/14. THEY INSPECTED AND FOUND MY TRUCK NEEDS THE REPAIR. THEY ALLEGEDLY ORDERED THE PART (HAVE INVOICE) AND HAVE NOT HEARD FROM THEM SINCE. I CALLED THEM 2/13, 2/27, 3/5 AND 3/31. THEY DO NOT RETURN CALLS. IT HAS BEEN > 60 DAYS AND NO RESPONSE. THEY HAVE 3 CONTACTS NUMBERS AVAILABLE FOR ME AND THEY ALL HAVE VOICE MAIL AND CALLER ID. I USE THIS TRUCK TO PULL A 15,000 POUND TRAILER. DRIVING AROUND WAITING FOR A TIE ROD TO FAIL IS UNACCEPTABLE. MY POINT-OF-CONTACT IN SERVICE AT HUFFINES IS:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I CAN NOT GET MY TRUCK FIXED BECAUSE THE DEALER TELLS ME THEY CAN NOT GET THE PARTS,WHAT IS THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT WAS STATED THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER:13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THEY WERE ONLY RECEIVING ONE REPAIR KIT EVERY THREE WEEKS HOWEVER, THEY HAD NOT RECEIVED A REPAIR KIT FOR SEVERAL WEEKS AND DID NOT KNOW WHEN THE REPAIR COULD BE PERFORMED. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE VEHICLE WAS NOT EXHIBITING THE FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE MANUFACTURER AND DEALER THAT THE PART WAS NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE WAS CONCERNED FOR HER SAFETY BECAUSE THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED A FAILURE. UPDATED 5/13/14*CN UPDATED 05/15/14

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER INFORMED THAT THE PART WOULD NOT BECOME AVAILABLE UNTIL THE MIDDLE OF APRIL 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE OVER THREE MONTHS AGO. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 05-09-14 *BF H THE CONSUMER STATED THE PART HAD NOT BEEN ORDERED FOR THE TRUCK. UPDATED 05/13/14

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THE REPAIR FOR NHTSA CAMPAIGN NUMBER (13V529000) STEERING, HAD EXCEEDED A REASONABLE WAIT TIME. THE DEALERSHIP CONTINUED TO ADVISE THE CONTACT THE PART HAD BEEN ORDERED, HOWEVER IT HAD NOT BEEN RECEIVED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REPLACEMENT PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE AVAILABILITY OF THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION LETTER DECEMBER 2013. THE DEALER ADVISED THAT THE PART HAD TO BE RECALLED AND A NEWLY DESIGNED PART WOULD POSSIBLY BECOME AVAILABLE BY THE END OF APRIL. THE VIN WAS NOT AVAILABLE. THE VEHICLE DID NOT EXHIBIT A FAILURE.

IN AUGUST 2012 THE ENGINE WARNING LIGHT CAME ON. IT WAS TAKEN TO DODGE DEALER NUMEROUS TIMES FOR REPAIR. THEY WOULD RESET SAYING CHRYSLER WOULD NOT ALLOW REPAIRS. IN OCTOBER THE DODGE DEALER KEPT THE VEHICLE UNTIL A WEEK OR SO BEFORE CHRISTMAS 2012. THE ENGINE WARNING LIGHT HAS STAYED OFF. HOWEVER WITHIN A FEW DAYS OF THE VEHICLES RETURN, I RECEIVED A RECALL NOTICE REGARDING THE LEFT TIE ROD BALL STUD....WHICH COULD CAUSE CRASH WITHOUT WARNING. I IMMEDIATELY CALLED THE DODGE DEALER. HE SAID CHRYSLER WAS NOT SUPPLYING THE REPAIR PARTS. HE PUT ME ON A LIST. I HAVE CALLED THE DEALER MANY TIMES AND HE SAYS I AM AT THE TOP OF THE LIST FOR REPAIRS BUT CHRYSLER IS ONLY SHIPPING ONE OR TWO PARTS FOR THE REPAIRS PER MONTH. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE TO HAVE THE REPAIRS FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE VEHICLE HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.