NHTSA Complaint #10583885 — 2012 DODGE RAM 3500

I RECEIVED A RECALL NOTICE AND CONTACTED THE DEALER FOR SERVICE. WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR MORE THAN 30 WEEKS BECAUSE OF A RESTRICTION ON AVAILABILITY OF PARTS. CALLED BACK TWO MONTHS LATER TO FIND OUT UPDATES IF ANY AND WAS TOLD THAT I MUST NOW BRING IN THE VEHICLE FOR AN INSPECTION TO FIND OUT IF MY TRUCK NEEDS A PART REPLACEMENT OR NOT. TOOK IN AND THEY SAID YES IT DID NEED IT BUT THE PARTS ARE STILL NOT AVAILABLE AND WON'T BE FOR QUITE A LONG TIME. AM NOW WAITING FOR A CALL FROM THE DEALER AS TO PARTS AVAILABILITY AND SCHEDULING. I FIND IT RIDICULOUS THAT THERE IS A MAJOR SAFETY ISSUE BEING IGNORED AND NOT FIXED IMMEDIATELY BY THE MANUFACTURER, I USE THIS TRUCK TO HAUL HEAVY LOADS LONG DISTANCES AND COUNT ON IT FOR MY INCOME. I AM UPSET THAT THE PARTS ARE NOT AVAILABLE AND THAT I COULD BE IN DANGER OF A SERIOUS CRASH IF THEY FAIL. *TR