2014 DODGE JOURNEY Electrical System Problems
101 NHTSA complaints on file
All Electrical System Complaints — Page 2
I HAVE TAKEN MY VEHICAL TO THE DEALERSHIP BECAUSE THE AIR BAG SENSOR KEEPS TURNING OFF AND ON. WHEN I GET THERE IT OFF. THE SAY THEY CAN NOT REPLICATE THE PROBLEM.. I AM AFRAID THE AIRBAG IS GOING TO DEPLOY WHILE I AM DRIVING. NEXT THE POWER THAT CONTROL THE RADIO AMD BLUETOOH WILL JUSTBSTOP WORKING WHILE DRIVING. THE SCREEN WILL GO BLACK AND THEN POWER CYCLE ITSELF AS IF I JUST TURN THE CAR ON. I BELIEVE THERE IS A MAJOR ELECTRICAL PROBLEM.
THE WIRING HARNESS AT THE HATCH AREA IS BREAKING CAUSING THE REAR LIGHTS TO FAIL.
THE REAR WINDOW DEFROST DASH CONTROL KEEPS BLINKING AND WITH THAT I HAVE NO CONTROL OVER THE HVAC SYSTEM. IT IS CONSTANTLY ON LOW '1' BLOW POWER AND IT ISN'T ONLY BLOWING COLD. IN THE NORTH EAST IN WINTER (TODAY WAS 6 DEGREES AND THA KSFIVING DAY WHERE ALL AUTO SHOPS ARE CLOSED) IT IS NOT SAFE. THERE IS A CRUNCHING SOUND IN THE DASH, AS THOUGH SOMETHING IS TRYING TO TURN. ANYONE ELSE HAVE THIS ISSUE?
THERE ARE MORE PROBLEMS WITH THE CAR. THERE HAVE BEEN NOTHING BUT PROBLEMS WITH THIS CAR SINCE I BOUGHT IT WHEN IT WAS BRAND NEW. IT'S ONLY 4 YEARS OLD. IT LEAKS OIL NOW TOO! I FEEL VERY UNSAFE DRIVING THIS CAR WITH MY CHILDREN IN IT. THERE HAVE BEEN 9 RECALLS AND NOW I SEE THERE ARE 2 THAT I HAVEN'T HAD DONE. THIS SHOULD BE A LEMON. THIS CAR IS UNSAFE AND I AM STILL PAYING ON THIS CAR. A CAR THAT HAS NOTHING BUT STEERING, ELECTRICAL, AIR BAG, ENGINE AND OTHER NUMEROUS PROBLEMS. I SHOULD BE ABLE TO GIVE THIS CAR BACK AND WALK AWAY FROM IT. THIS CAR IS NOT SAFE! NO ONE SHOULD BE DRIVING IT! I HAD MY OIL CHANGED AND THE NEXT DAY IT SAID I NEEDED MY OIL CHANGED. THE DRIVER WINDOW SCREECHES, THE STEERING WHEEL LOCKS UP, THE CAR LAGS WHEN...
CAR SHUTS OFF IN THE MIDDLE OF DRIVING. POWER STEERING AND BREAKS GO OUT. VERY DANGEROUS, WITHOUT ANY WARNING THE CAR JUST TURNS OFF. IT HAS HAPPENED AT ALL DIFFERENT SPEEDS AND WHILE TURNING. I WAS DRIVING THE CAR ON THE FREEWAY WITH MY KIDS AND CAR SUDDENLY SHUT OFF.
CAR LOCKING AND UNLOCKING ON ITS OWN, NO KEY DETECTED, THE CAR WAS STATIONARY, IN MY YARD AND AT DIFFERENT STORES, THE CAR HAS BEEN LOOKED AT SEVERAL TIMES IN THE PAST 2 YRS, UNKNOWN,
WIFE GOT INTO CAR TO GO TO STORE TOLD ME DONE LIGHTS WOULD NOT GO OFF. I TRIED EVERY SWITCH IN THE CAR BUT NOTHING WOULD TURN THEM OFF. I SENT HER TO STORE ANYWAY KNOWING THAT BATTERY WOULD NOT DIE IN THAT AMOUNT OF TIME. WIFE RETURNED FROM GROCERY STORE STATING SOMETHING SMELLS HOT. I LOOKED IN CAR AGAIN AND I ALSO SMELLED BURNT WIRING. I LOOKED AT THE MIDDLE SEAT LIGHT AND SAW SMOKE. I QUICKLY POPPED THE LENS OFF THE DOME LIGHT AND SAW DRIPPING MELTING PLASTIC. I DISCONNECTED THE LIGHT AND TOSSED IT OUT IN THE LAWN. DODGE SENT AN INSPECTOR TO LOOK AT THE EVENT AND I RECEIVED A LETTER STATING THAT ANY DONE LIGHT WILL BECOME HOT IF LEFT ON. I ASKED THEM IF THEY WERE SUPPOSED TO SMOKE, MELT AND ALMOST DRIP ON A 3 YEAR OLD CHILD'S HEAD. EVEN THE HARNESS MELTED....
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE BEING OPERATED AT A LOW SPEED, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ARRIGO DODGE CHRYSLER JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
'TAKATA RECALL' I'VE CONTACTED SACRAMENTO CHRYSLER , JEEP DODGE , RAM STORE WITH UPDATES TO THE APPOINTMENT DATE AND TIME. I GET INCOMPETENT PHONE RECEPTIONIST THAT TRANSFER TO A SUPPOSED PERSON TO TAKE MY INFORMATION DOWN. YET I DON'T RECEIVE ANY CALLS. I DROVE DOWN THERE AND THEY TELL ME I HAVE TO CALL AS THEY ARE PRE BOOKED ALL WEEK. I GO TO THE CUSTOMER SERVICE DESK AND ASK FOR A MANAGER AND GET TOLD WHICH ONE DO YOU WANT? I SAID A GENERAL MANAGER . SHE REPLIES WE'LL GO SIT OVER THERE IT'S GONNA BE A WHILE. THE TREATMENT AS IF THEY DON'T NEED ANYONE'S SERVICE . I WOULD PAY FOR THE REPAIRS AND HAVE THEM REIMBURSED AT THIS POINT IT'S LOOKING LIKE I HAVE A LEMON!
ON MAY 15, 2018, APPROXIMATELY 10 MINUTES AFTER I CRANKED MY VEHICLE AND LEFT FOR WORK MY VEHICLE CAUGHT ON FIRE. I WAS APPROACHING A 4WAY STOP IN GAYLESVILLE AL 35973 AT INTERSECTION OF HIGHWAY 35 AND HIGHWAY 68. LUCKILY THERE WAS A TRUCK STOPPED IN FRONT OF ME AND THE DRIVER JUMPED OUT TELLING ME VEHICLE WAS ON FIRE. BEFORE I EVER GOT OUT OF VEHICLE FLAMES WERE SHOOTING OUT FROM UNDER THE HOOD. THE ENGINE COVER CAUGHT ON FIRE AND TOTALED OUT THE VEHICLE IT BURNT THE ENGINE ALL THE WIRING THE HOOD AND FRONT AXLES
AS I WILL BE DRIVING THE GPS SCREEN AND RADIO WILL JUST SHUT OFF. IT WILL RESET ITSELF AND CONTINUE TO DO THIS AS I DRIVE. SOMETIMES IT WILL DO THIS WHEN I BRAKE, BUT IT WILL ALSO JUST DO THIS WHEN I AM DRIVING. IT HAS BEEN HAPPENING FOR AS LONG AS I HAVE BEEN DRIVING THIS CAR. ALSO THE A/C WILL TURN ON BY ITSELF AND CONTINUE TO TURN ITSELF ON AS I DRIVE.
THE DRIVER SEAT SEAT BELT ALARM COMES ON AND STAYS ON, EVEN WHEN THE SEAT BELT IS ON. ALSO, THE ENTIRE ELECTRICAL SYSTEM IN THE DRIVER SEAT ISN'T WORKING. THE SEAT DOESN'T MOVE IN ANY DIRECTION ANYMORE. THE REAR SEAT BEHIND THE DRIVER SEAT IS STUCK IN THE FORWARD POSITION RIGHT BEHIND THE DRIVERS SEAT WHICH IS ALSO STUCK. ALSO, THE HORN HASN'T WORKED SINCE I PURCHASED THE VEHICLE. SEEMS LIKE THERE ARE LOTS OF ELECTRICAL ISSUES THROUGH OUT THE VEHICLE. THE SEAT BELT ALARM BEGIN WHEN I CRUNK THE VEHICLE UP IN THE MORNING. I WASN'T IN MOTION. THE MIDDLE SEAT BEHIND THE DRIVER SEAT FLEW FORWARD WHILE VEHICLE WAS IN MOTION AND GOT STUCK AND HAS BEEN STUCK EVER SINCE. MY SONS LEGS ARE TOO LONG TO SIT IN THAT REAR SEAT AND I HAVE A CARSEAT IN THE OTHER. WITH THESE STUCK SEATS THERE ISN'T MUCH ROOM....
THESE CARS HAVE MASSIVE OIL LEAKS FROM BAD SEALS ON THE OIL COOLER AND FILTER HOUSING ASSEMBLY. THIS CAN CAUSE YOUR ENGINE FAILURE OR A FIRE.
BOUGHT CAR JANUARY 23 ,2018. ON FEBRUARY 28, 2018 WENT TO STORE AND CAME OUT AND TRIED TO GET IN VEHICLE, HOWEVER THE LOCKS WOULD NOT OPEN. I GOT THE KEY OUT AND OPENED THE DOOR. THERE WAS NO POWER WHATSOEVER TO THE VEHICLE. CALLED AAA FOR A JUMP. THEY TESTED BATTERY AND SAID IT WAS FINE, TRIED TO JUMP IT, BUT WOULD NOT START. HAD TO GET TOWED TO DEALERSHIP. THEY HAVE HAD THE CAR AND HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS WRONG SO FAR (AS OF 3/2/18). THE VEHICLE WAS PARKED WHEN THIS SITUATION OCCURRED.
VEHICLE WAS IN MOTION AND SUDDENLY JUST SHUTS OFF WITHOUT POWER TO ANY OF THE HAZARD LIGHTS. IT CAN GET A LOT OF PEOPLE KILLED WITH SUCH A SAFETY GLITCH. DOES IT, THEN TURNS BACK ON MAYBE AFTER 10 TO 40 MINS OF BEING OFF.
MY WIFE WAS DRIVING OUR KIDS AROUND TOWN AND THE VEHICLE STALLED OUT AS THEY WERE APPROACHING A STOP SIGN. NO CHECK ENGINE LIGHT OR ANY OTHER INDICATORS WERE TRIGGERED. THE VEHICLE APPEARED TO STILL BE RUNNING AND SHE COULD NOT SHUT THE VEHICLE OFF IMMEDIATELY. SHE EVENTUALLY LOST POWER STEERING AS WELL. AFTER A FEW MINUTES SHE WAS ABLE TO START THE VEHICLE BACK UP AGAIN AND IT FUNCTIONED NORMALLY AS EXPECTED AND SHE WAS ABLE TO DRIVE HOME. WE WERE EXPECTING SOME SORT OF LIGHT TO COME ON SO WE COULD GET A TROUBLESHOOTING CODE BUT NOTHING. I RESEARCHED ONLINE AND WAS ALARMED TO FIND OUT THAT THIS PROBLEM SEEMS TO BE SOMEWHAT COMMON AND THERE WAS A RECALL BACK IN 2011 FOR 2010 DODGE JOURNEY MODELS THAT WERE STALLING OUT. I HAVE NOT SEEN EVIDENCE OF A RECALL FOR LATER MODELS. I AM CONCERNED THAT THIS COULD...
KEY FOB DOESNT ALWAYS UNLOCK/LOCK/START WITH PUSH START, USUALLY ITS DELAYED OR VEHICLE WILL SAY VEHICLE IS RUNNING BUT THE IGNITION WONT KICK ON START WITH PUSH START. WILL BE DROPPING MY DAUGHTER OFF AT SCHOOL AND WITH AN OPEN OF THE DOOR THE VEHICLE SIGNALS THAT THE KEY HAS LEFT THE CAR. I HAVE REPLACED THE KEY FOB AND BATTERIES AND CONTINUE TO HAVE THIS ISSUE. BIGGEST CONCERN IS NOT BEING ABLE TO START THE VEHICLE WHEN NEEDED OR BEING LOCKED OUT. ALSO, THE TOUCH SCREEN AND RADIO DIALS DON'T ALWAYS WORK ON STEERING WHEEL.
TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL AND SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIR, THERE WAS A LOSS OF VEHICLE STABILITY AND NO TRACTION WHILE DRIVING ON THE HIGHWAY DURING INCLEMENT WEATHER. THE CONTACT FELT AS IF THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION, WHICH RESULTED IN A CRASH. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL SEIZED. THE VEHICLE CRASHED INTO A WALL AND FLIPPED UPSIDE DOWN. THE DRIVER SUSTAINED HEAD, NECK, AND LOWER BACK PAINS. THE FRONT PASSENGER WAS SUSPENDED UPSIDE DOWN, RESTRAINED IN THE SEAT BELT, AND HAD TO BE CUT OUT OF THE VEHICLE BY A RESPONDER. THE REAR PASSENGERS SUSTAINED BRUISING AND WHIPLASH FROM THE IMPACT. ONE OF THE TWO REAR PASSENGERS WAS MEDEVACKED DUE...
SINCE 2015 THIS CAR HAS DRAINED APPROXIMATELY 5 BATTERIES. I PURCHASED THIS AUTOMOBILE BRAND NEW 11/11/14 WITH 14 MILES ON IT. THIS CAR WAS FIRST TAKEN TO ORANGE PARK CHRYSLER JEEP DODGE RAM 7233 BLANDING BLVD., (904) 777-5500 IN JACKSONVILLE, FL BECAUSE OF A DRAINED BATTERY AND THE CAR HAS TO BE STARTED BY POP-A-LOCK PER MY STATE FARM INSURANCE PROVIDER. THE RECORD SHOWS THAT THIS OCCURRED APPROXIMATELY THREE (3) TIMES. EACH TIME THE CAR WAS RETURNED WITH SUPPOSEDLY A NEW BATTERY WITH NO PROBLEM FOUND WITH THE LAST INCIDENT ON 11/6/16. I RELOCATED TO NORTH AUGUSTA, SC AND ON 11/23/16 AND ON 12/12/16 MY CAR BATTERY WAS DRAINED AGAIN, STATE FARM ROADSIDE ASSISTANCE (ALL AMERICAN ROAD SE 706-631-3580) WAS CALLED ONCE AGAIN AND THE CAR WAS TAKEN TO BOB RICHARDS CHRYSLER DODGE JEEP RAM 1666 JEFFERSON DAVIS HIGHWAY IN GRANITEVILLE, SC (803) 349-4910. THIS DEALERSHIP STATED THEY FOUND NO...
HELFMAN DODGE KATY FREEWAY HOUSTON 713-533-6100 SAY PARTS FOR SAFETY RECALL "ON BACK ORDER,,,MAY TAKE A FEW WEEKS OR MONTHS" BEFORE THEY HAVE THE PARTS. ABS NOTICE R61/NHTSA 15V-675. SO WE ARE LEFT WITH A POTENTIALLY SERIOUS PROBLEM WITH DEALER UNABLE OR UNWILLING TO REPAIR.
I TOOK MY VEHICLE IN TO THE DEALERSHIP FOR THE RECALL TO UPDATE THE COMPUTER. AFTER HAVING THE RECALL FIXED IN MAY 2016, I WAS TURNING LEFT FROM A COMPLETE STOP AT A STOP LIGHT AND THE VEHICLE STARTED MISSING, IT WOULD NOT ACCELERATE PROPERLY, AND THE ENGINE LIGHT STARTED FLASHING. THIS WAS ON 6/2/16. THE VEHICLE WAS RUNNING REALLY ROUGH, AS THOUGH IT WAS GOING TO STALL. I CAME TO A COMPLETE STOP AT THE NEXT TRAFFIC LIGHT , THE ENGINE LIGHT QUIT FLASHING & APPEARED SOLID. IT STOPPED MISSING, BUT THERE WAS A DEFINITE LACK OF POWER AND ACCELERATION CAPABILITY. I GOT THE VEHICLE BACK TO DEALER ON 6/3/16. AGAIN UNABLE TO RECREATE INCIDENT, SO THEY RERAN THE COMPUTER UPDATE FROM THE RECALL, CLEARED CODES & TURNED CHECK ENGINE LIGHT OFF. ON 7/2/16, I WAS ONCE AGAIN SITTING COMPLETELY STOPPED AT A TRAFFIC LIGHT GETTING READY TO TURN...
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE GAUGES AND METERS FAILED TO FUNCTION. ALL THE LIGHTS ON THE INSTRUMENT CLUSTER FAILED TO ILLUMINATE. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE JERKED AND HESITATED BEFORE ACCELERATING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
ED VOYLES CHRYSLER DODGE JEEP RAM HAS FAILED TO REMEDY THE RECALL OF THE ANTI-LOCK BRAKE SYSTEM CONTROL MODULE FOR MY 2014 DODGE JOURNEY IN A REASONABLE AMOUNT OF TIME. AFTER I WAS INITIALLY NOTIFIED OF THE RECALL, I CALLED TO SCHEDULE A SERVICE TO ADDRESS THE PROBLEM. I WAS TOLD AT THIS TIME THAT THE PARTS REQUIRED WERE NOT IN STOCK AND TO CHECK BACK IN A FEW DAYS. UPON CALLING A SECOND TIME, I WAS TOLD THAT I WOULD BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. AFTER A MONTH OF WAITING AND NO NOTIFICATION, I CALLED FOR A THIRD TIME AND WAS TOLD PARTS WERE STILL NOT IN STOCK AND THAT I WOULD NOW BE PLACED ON A WAITING LIST. ED VOYLES FAILED TO OFFER A TIMELINE FOR RESOLUTION NOR SIMPLY TELL ME MY PLACE ON THE WAIT LIST, STATING THAT IT WAS NOT NUMBERED.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN THE GEAR SHIFTER WAS PLACED INTO THE REVERSE POSITION, THE ACCELERATOR WAS DEPRESSED, THE VEHICLE INDEPENDENTLY SHIFTED INTO THE DRIVE POSITION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION WAS RECALIBRATED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED TO STOP WHILE MAKING A GRINDING SOUND. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE...
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE VEHICLE DESCRIBED ABOVE HAS BEEN UNABLE TO UNLOCK BY ITSELF ON A CONTINUING, BUT NOT REGULAR BASIS. THIS OCCURS UPON LEAVING THE VEHICLE ON SEVERAL OCCASION. PER THE DEALER REQUEST, WE BEGAN RECORDING THE NUMBER OF TIMES AND LOCATIONS. THE ATTEMPTS TO CORRECT OR DEFINE THE ISSUE BY FIAT CHRYSLER AMERICA AND BLUE WATER CHRYSLER-DODGE- JEEP HAVE GARNERED NO CORRECTIVE MEASURES. I BELIEVE THE COMPROMISES MY FAMILY'S SAFETY AS IT REMAINS UNCORRECTED. THE VEHICLE HAS BEEN TO THE REPAIR SHOP SEVEN TIMES FOR THE ISSUE. ....UPDATED 11/18/15 *BF
DURING DRIVE THE CAR SHUTS DOWN, I HAVE TAKEN IT TO THE DEALER, AND THEY SAY NOTHING IS COMING UP AND THEY ONLY HAVE HAD IT FOR 3 DAYS, I TOLD THE DEALERSHIP THAT IT SHUTS DOWN WHEN IT WANTS TO.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE ALSO WAS SHAKING AND WOULD JERK WHILE DRIVING AT 70 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
ONE OF THE BIGGEST PROBLEM IS THE BACK DOORS NOT LOCKING WHEN IN DRIVE LIKE THEY USE TO. MY SONS DOOR DIDN'T LOCK LIKE NORMAL (INSIDE DOOR CHILD LOCK WAS LOCKED TOO) BUT WORSE OF ALL MY CAR DIDN'T EVEN SHOW THAT THE DOOR WAS OPEN IN THE BACK AND I DIDN'T HEAR HIM FALL OUT AND IT OPEN AND HE FELL OUT WHILE DRIVING, MY CHECK ENGINE HAS BEEN ON AND MY OUTSIDE TEMP ON CAR DASH READS 185 ALL THE TIME, IT LOSES POWER WHILE DRIVING, THE RADIO ALSO TURNS VOLUME UP AND DOWN AND CHANNELS CHANGES BY ITSELF. MY WIPES BACK AND FRONT SOMETIMES GO AND DON'T TURN OFF. MY RIGHT FENDER IS NO LONGER ON THE CAR BECAUSE WHEN I GOT A FLAT AAA LIFTED THE CAR FROM THE UNDER CARRIAGE AND THE FENDER JUST CAME OFF ON ONE SIDE LIKE BOLTS WEREN'T EVEN PLACE ON...
DRIVING AT ANY SPEED THE POWER TO THE STEREO CONSOLE/INFORMATIONAL, CONTROL CENTER AND THE CENTER CONSOLE INTERMITTENTLY LOSES POWER. NOT SET SITUATION, SPEED, WEATHER. TOOK TO DEALERSHIP IN WHICH WE BOUGHT IT FROM BUTTON MOTORS IN KOKOMO, IN. THEY STATED THEY COULDN'T DUPLICATE THE PROBLEM AND GAVE US THE CAR BACK. TO THIS DAY AND MY MILEAGE IS NOW 25,000. THE PROBLEM IS STILL HAPPENING.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER IT WAS STARTED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/09/15*LJ UPDATED 11/18/15.*JB
THE ENTIRE VEHICLE LOST ALL POWER TEMPORARILY AS WE WERE DRIVING.
THE VEHICLE ERUPTED INTO FLAMES WHILE SITTING IN THE DRIVEWAY. THE CAR WAS OFF AND HAD NOT BEEN DRIVEN FOR ABOUT 12 HOURS. THE VEHICLE HAD BEEN INTO THE DEALERSHIP SEVERAL TIMES FOR THE RADIO, NAVIGATION, BACK UP CAMERA SHORTING OUT WHILE COMING TO A STOP. THE NIGHT BEFORE THE FIRE THE VEHICLES BACK UP CAMERA SHORTED OUT AND CAME BACK ON WHILE REVERSING OUT OF A PARKING SPOT. WE WERE GOING TO TAKE THE CAR INTO THE DEALERSHIP FOR THIS PROBLEM ON 08-06-2015. THE NEIGHBORS CAME AND GOT MY WIFE AND CHILDREN OUT OF THE HOUSE AND CALLED THE FIRE DEPARTMENT. I HAVE PICTURES OF THE FIRE AND ALL SERVICE RECORDS OF THE VEHICLE LEADING UP TO THE FIRE.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE KEY FOB WAS LEFT IN THE VEHICLE, THE VEHICLE AUTOMATICALLY LOCKED AND UNLOCKED INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY FOBS FAILED AND THE VEHICLE WOULD LOCK INDEPENDENTLY. ON ONE OCCASION, THE CONTACT LEFT THE KEYS IN THE VEHICLE ACCIDENTLY WHILE AN INFANT WAS IN THE VEHICLE. THE VEHICLE LOCKED INDEPENDENTLY AND FAILED TO UNLOCK. AS A RESULT, THE CONTACT SHATTERED THE FRONT PASSENGER SIDE WINDOW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,050.
THE VEHICLE DOORS WILL OFTEN UNLOCK AFTER LEAVING THE VEHICLE. THE DOORS ARE LOCKED, THE DOORS ARE CLOSED AND WHEN ABOUT 3 FEET FROM THE CAR, SOMETIMES THE DOORS WILL UNLOCK THEMSELVES. THIS HAPPENS INTERMITTENTLY. THE KEY FOB IS IN THE DRIVERS POCKET, BY ITSELF.
BOUGHT THIS WONDERFUL (NOT) CAR TO REPLACE MY MINIVAN. WITHIN THE FIRST MONTH, WHEN I WOULD PUT MY CELL PHONE IN THE "CAVE" UNDER THE RADIO, THE RADIO WOULD SCAN. DID THIS MULTIPLE TIMES AND EVENTUALLY WHEN I OPENED THE DOORS (A COUPLE OF TIMES), THE RADIO ACTUALLY MUTED,,,,THEY CHECKED IT OUT AND THEY REPLACED THE RADIO, THEN SOMETHING ELSE TO DO WITH THE RADIO....BUTTTT, IT STILL DOES IT. MENTIONED THAT WHILE DRIVING THROUGH COUNTRY ROADS, THE READ END GETS LOOSE. AFTER HE ASKED ME 1) DO YOU DRIVE FAST THROUGH ON THE COUNTRY ROADS AND 2) DO I LIVE IN IN THE COUNTRY (BOTH NO ANSWERS), THEY "CHECKED IT OUT" AND BAM....NEW SHOCKS ON THE BACK. KINDA MIFFED THAT THEY QUESTIONED MY DRIVING ABILITY ACTUALLY. I TOLD THEM THAT THE TRANSMISSION SEEMED TO SHIFT WEIRD. THEY CHECKED IT OUT AND SAID THERE WAS AN "UPGRADE" THAT COULD BE DONE,...
I PURCHASED THIS CAR IN FEB 2015. FAMILY AND I DROVE 900 MILES FROM GA TO NJ FOR A FUNERAL. THE CAR WOULD NOT START, NO LIGHTS, POWER STEERING, NOTHING! THE NON-CHRYSLER DEALER BLAMED CHRYSLER AND CHRYSLER BLAMED THE NON-CHRYSLER DEALER. CHRYSLER ROADSIDE PICKED UP THE CAR SATURDAY MORNING AND TOOK IT TO A NJ CHRYSLER DEALER FOR REPAIR. MY FAMILY AND I HAD TO RETURN TO GA ON SUNDAY NIGHT. NO ONE PROVIDED US WITH A RENTAL CAR TO RETURN HOME. WE HAD TO SECURE/PAY FOR A RENTAL VEHICLE ON OUR OWN. ON MONDAY (2 DAYS LATER) THE NJ CHRYSLER DEALER HAD NOT LOOKED AT THE CAR. ON TUESDAY (3 DAYS LATER) THE NJ CHRYSLER DEALER TOLD ME IT WAS THE BCM (BODY CONTROL MODULE) = ONE OF THE COMPUTERS AND THE PART WAS ON BACKORDER WITH NO ETA. THIS CAR HAD 18K MILES AND A 2014 WHEN I...
TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. WHILE TRAVELING AT AN UNKNOWN SPEED OVER A POTHOLE, WHICH CAUSED THE VEHICLE TO LOSE POWER, SHUT OFF, AND FLIP OVER MORE THAN FIVE TIMES. THE CONTACT MENTIONED THAT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH, A PUNCTURED LUNG, A BRUISED BODY, AND A BRAIN INJURY WHICH REQUIRED FURTHER MEDICAL ATTENTION. THE PASSENGER SUSTAINED WHIPLASH AND MINOR BRUISES TO THE BODY. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPDATED 6/4/15*CN
OUR DVD/NAVIGATION SYSTEM RANDOMLY POWERS OFF AND RESTARTS WHILE WE ARE DRIVING. THE SYSTEM HAS BEEN "UPDATED" AND HAS BEEN COMPLETELY REPLACED THE DEALERSHIP BUT THE PROBLEM CONTINUES TO OCCUR. WE HAVE HAD THIS ISSUE ADDRESSED 3 TIMES AND OUR VEHICLE IS IN THE DEALERSHIP AGAIN RIGHT NOW. *TR
WHILE DRIVING MY CAR MY RADIO WOULD BLACK OUT AT FIRST I THOUGHT I WAS GOING CRAZY THEN AT RANDOM POINTS AND SPEEDS OVER THE NEXT FEW WEEKS MY RADIO SCREEN WOULD GO OUT FOR A FEW SECONDS AND TURN BACK ON THEN IT TURNED INTO THE HEATING CONTROLS AND NOW I HAVE HAD THE RADIO REPLACED BUT IT STILL BLACKS OUT AND NOW MY HEAT HAS STARTED TURNING ON BY IT SELF I AM AFRAID THAT MY CAR MAY GRADUALLY START TO JUST TURN OFF. *TR
THURSDAY FEB 26 2015' 6:00 PM NOTICED ENGINE LIGHT ON FRIDAY FEB 27 - 8:00 AM TAKE CAR TO VILLAGE CHRYSLER' AJAX FOR ASSESSMENT MAKE APPOINTMENT FOR SAT FEB 28 2015 AT 1:30 PM TO ASSESS ENGINE LIGHT ON OK TO DRIVE CAR PER VILLAGE CHRYSLER AJAX SERVICE ADVISOR. FRIDAY FEB 27 - 8:00 PM DURING DRIVE TO/FROM WORK: COMPUTER MESSAGE: 1. REMOTE START DISABLE 2. NOTICED CAR WILL NOT SHIFT INTO 6TH GEAR ON HWY. HOME FROM WORK: NOTICED ENGINE OIL ON DRIVEWAY, PULL IN AND CHECK OIL NO OIL ON DIP STICK, ENGINE OIL ALL OVER ENGINE AND GROUND. UNKNOWINGLY I DROVE THE CAR FOR ~150 KM WITH NO OIL! SAT FEB 28 - 1:00 PM ADD 3 LITERS OF OIL TO TAKE CAR TO VILLAGE CHRYSLER AJAX SERVICE RESULTS: 1.ENGINE LIGHT CODES: NO EXPLANATION OF CODES FROM VILLAGE CHRYSLER AJAX SERVICE ADVISOR. A.CODE: P06DD STORED ENGINE OIL...
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHEN LOCKING THE VEHICLE AND EXITING, ALL FOUR DOORS UNLOCK INDEPENDENTLY. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
ROUGHLY 1 MONTH AFTER PURCHASING VEHICLE THE RADIO SCREEN WOULD FADE OUT AND TURN BLACK. AFTER SEVERAL VISITS AND UPDATES AT THE DEALERSHIP, WE INVOLVED CORPORATE WHO INSTRUCTED THE DEALERSHIP TO REPLACE THE RADIO. THE VEHICLE IS STILL HAVING SIMILAR ISSUES, BUT NOW THE ENTIRE DASH, AIR/HEAT, AND RADIO WILL SHUT OFF FOR A BRIEF SECOND AND THEN THE RADIO WILL POWER ON. CORPORATE IS STILL INVOLVED AND NOW THEY ARE SAYING THEY HAD NOT REPLACED THE RADIO, BUT THE TOUCHSCREEN. NOW, WE HAVE YET ANOTHER RENTAL. OUR VEHICLE HAS BEGUN SHOCKING PASSENGERS AS THEY EXIT. THIS IS NOT A TINY SHOCK, BUT A PAINFUL JOLT THAT IMPACTS THE PASSENGERS ON A REGULAR BASIS. THE PROCESS OF GETTING MY NEW VEHICLE PROPERLY FIXED HAS BEEN A COMPLETE NIGHTMARE. I HAVE BEEN A DODGE CUSTOMER FOR YEARS, PURCHASING SEVERAL VEHICLES, BUT NEVER AGAIN. THE LACK OF CUSTOMER SERVICE IS A JOKE...
OUR 2014 DODGE JOURNEY WAS PARKED FOR 5 DAYS WHILE WE WERE ON A BUS TRIP. WE RETURNED ON A COLD WINTER NIGHT IN DECEMBER. VEHICLE BATTERY WAS DEAD. USED EMERGENCY KEY TO OPEN DRIVER'S DOOR BUT OBVIOUSLY ALL ELECTRICAL STUFF WAS DEAD. FORTUNATELY, OUR FRIENDS HAD JUMPER CABLES. WE GOT THE VEHICLE STARTED AND RETURNED HOME WITHOUT INCIDENT. LEFT VEHICLE PARKED IN GARAGE FOR 5 DAYS AND COULDN'T REPEAT PROBLEM. STILL DON'T TRUST LEAVING IT PARKED FOR MORE THAN A DAY OR SO BECAUSE IT SMELLS LIKE THE SAME PROBLEM I HAVE WITH MY 2013 CHRYSLER 300C. THE 300 HAD ANOTHER PROBLEM OF STALLING ON THE HIGHWAY. JOURNEY HAS MOST OF THE SAME BODY AND ENGINE ELECTRONIC CONTROLLERS AS THE CHRYSLER WHICH WOULDN'T START IN MY GARAGE. I WOULD HAVE TO JUMP-START IT. BY THE TIME I DROVE THE 300 TO THE DEALER, GENERATOR CHARGED THE BATTERY AND DEALER...
I WAS SLOWING DOWN AND TURNING RIGHT INTO MY DRIVEWAY WHEN THE ENGINE STALLED. I WAS GOING 8 MPH WHEN I NOTICED I HAD NO POWER STEERING AND THE RPMS WERE AT 0. MY ENGINE STALLED FOR NO REASON. I HAVE PUSH BUTTON START/IGNITION, SO THIS IS NOT A CASE OF A HEAVY KEYCHAIN MOVING THE IGNITION INTO AUXILIARY OR OFF MODE.. THIS IS MY WIFE'S CAR AND SHE DRIVES MY SON AND DAUGHTER EVERYWHERE. I AM VERY WORRIED THIS COULD HAPPEN IN A DANGEROUS SITUATION OR AT HIGHER SPEED! I'M NOT A MECHANIC, BUT I HAVE NOTICED WITH THE V6/AUTO 6 SPEED TRANSMISSION, THIS CAR HAS VERY STRANGE SHIFTING PROGRAMS / "CURVES". IT SEEMS TO SHIFT EARLY AND SOMETIMES WHEN SLOWING DOWN, IT'S LIKE THE TRANSMISSION DOESN'T DOWNSHIFT QUICKLY ENOUGH. THAT MAY BE THE CAUSE FOR WHAT IT'S WORTH. BOTTOM LINE, I NEED TO KNOW IT'S NOT GOING TO...
WHEN DRIVING THE VEHICLE THE MAIN SCREEN RADIO/AIR CONTROL AS WELL AS DASH BOARD WILL GO BLACK, IT IS ALMOST LIKE THE VEHICLE WILL CUT OFF GOING DOWN THE ROAD AND AFTER A FEW SECONDS EVERYTHING WILL WORK AGAIN. I HAVE HAD THIS PROBLEM SINCE I BOUGHT IT AND BEFORE THE FIRST OIL CHANGE WAS DUE AFTER HAVING TO COMMUTE TO WORK LONG DISTANCE FOR A FEW MONTHS AND NOW HAVING 14,000 ON IT I AM STILL HAVING THIS ISSUE AND CANT SEEM TO GET DODGE TO FIX THE PROBLEM ALL THEY WANT TO DO IS UPDATES WELL AFTER 7/8 MONTHS WE ALL KNOW UPDATES ARE A WASTE AND JUST AWAY FOR YOU TO SAY YOU DON'T KNOW WHAT'S WRONG OR DON'T WANT TO FIX IT BECAUSE IT COST TO MUCH. THE CUSTOMER SERVICES IS A JOKE AND I SPENT WAY TO MUCH MONEY ON A NEW SUV TO HAVE...
UPON STARTING THE VEHICLE THE RADIO AND CLIMATE CONTROL SCREEN FREEZING NOT ALLOWING ANY USE. AFTER A PERIOD OF TIME IT STARTS WORKING. CAN NOT ADJUST AIR HOT OR COLD AND CAN NOT CHANGE RADIO STATIONS. AT DEALER ON 8/13/14 AND ADVISED NO UPDATES FOR SYSTEM. *TR
DVD SYSTEM STOPPED WORKING. THOUGHT DVD WAS JUST STUCK IN THE PLAYER. TOOK THE VEHICLE TO THE DEALER TO FIX AND WAS INFORMED IT JUST QUIT WORKING. HAVE NOT HAD THE VEHICLE 3 MONTHS AND NOW HAVING TO WAIT FOR A NEW DVD SYSTEM, HOPING NO OTHER ISSUES ARISE! *JS
Other 2014 DODGE JOURNEY Problem Areas
Engine
97 complaints
Service Brakes
77 complaints
Unknown Or Other
62 complaints
Air Bags
46 complaints
Electronic Stability Control Esc
41 complaints
Seats
38 complaints
Power Train
34 complaints
Steering
27 complaints
Vehicle Speed Control
21 complaints
Fuelpropulsion System
9 complaints
Wheels
9 complaints
Seat Belts
8 complaints
Structurebody
8 complaints
Visibilitywiper
6 complaints
Engine And Engine Cooling
5 complaints
Exterior Lighting
5 complaints
Suspension
5 complaints
Tires
5 complaints
Service Brakes Airantilockabs Warning Light
4 complaints
Forward Collision Avoidance Automatic Emergency Braking
2 complaints
Latcheslockslinkages
2 complaints
Seatsfront Assemblyhead Restraint
2 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
2 complaints
Structure
2 complaints
Electrical System Integrated Trailer Brake Control
1 complaint
Electrical Systemalternatorgeneratorregulator
1 complaint
Equipmentelectrical
1 complaint
Equipmentelectricalradiotape Deckcd Etc
1 complaint
Forward Collision Avoidance Adaptive Cruise Control
1 complaint
Fuel System Gasoline
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
1 complaint
Service Brakes Air
1 complaint
Service Brakes Airantilockmodulator
1 complaint
Service Brakes Hydraulic
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
1 complaint
Steering Steering Wheelhandle Bar
1 complaint
Structurebodyhood
1 complaint
Structurebodyroof And Pillars
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint