NHTSA Complaint #10639908 — 2014 DODGE JOURNEY

WHEN DRIVING THE VEHICLE THE MAIN SCREEN RADIO/AIR CONTROL AS WELL AS DASH BOARD WILL GO BLACK, IT IS ALMOST LIKE THE VEHICLE WILL CUT OFF GOING DOWN THE ROAD AND AFTER A FEW SECONDS EVERYTHING WILL WORK AGAIN. I HAVE HAD THIS PROBLEM SINCE I BOUGHT IT AND BEFORE THE FIRST OIL CHANGE WAS DUE AFTER HAVING TO COMMUTE TO WORK LONG DISTANCE FOR A FEW MONTHS AND NOW HAVING 14,000 ON IT I AM STILL HAVING THIS ISSUE AND CANT SEEM TO GET DODGE TO FIX THE PROBLEM ALL THEY WANT TO DO IS UPDATES WELL AFTER 7/8 MONTHS WE ALL KNOW UPDATES ARE A WASTE AND JUST AWAY FOR YOU TO SAY YOU DON'T KNOW WHAT'S WRONG OR DON'T WANT TO FIX IT BECAUSE IT COST TO MUCH. THE CUSTOMER SERVICES IS A JOKE AND I SPENT WAY TO MUCH MONEY ON A NEW SUV TO HAVE THIS MUCH TROUBLE. STAY AWAY FROM JOURNEYS......... *TR