NHTSA Complaint #11581243 — 2014 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11581243
Vehicle	2014 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	April 4, 2024
Date Filed	April 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

When trying to start the car in the past every now in then I would get a one click and no start I tried to shift into neutral and nothing the same , I played with the button by turning g off and back on a few time and it would start and it started to get harder to get it to start and now it will only click and no start , I replaced the battery and starter was checked out and is good all battery ends are new and new battery cables , I know Google is no auto mechanic but the post I have read there is a lot of dodge journeys that has this issue when I called dodge I was told to bring it in and I will be charged , also about every 4th time I hit the door locks from the door as soon as the door shuts the horn beeps 3 times and all the doors unlock , need help please from what I am understanding it's something to do with the anti theft or the neutral safety switch inside the transmission ,

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