NHTSA Complaint #11617588 — 2014 DODGE JOURNEY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11617588
Vehicle 2014 DODGE JOURNEY
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The ABS module has failed. There was a recall R61 issued previously for this issue of moisture causing ABS module failures. The original recall was completed on this vehicle [XXX]. There is no documentation that the ABS module itself was replaced at that time since this is a tiered recall. The ABS module has now failed and there is evidence on the electrical plug that moisture was present during a recent inspection by an ASE certified mechanic. I took the car to Academy CJD dealership in Tipton, Indiana and they refused to perform the recall again since it supposedly had already been completed. They wanted to charge me a fee to 'diagnose' further. I contend that even though the recall or partial recall was previously completed, the ABS has failed due to the issue the original recall was supposed to prevent. I have a picture of the ABS electrical connector showing evidence of shorting due to moisture. Please let me know if Dodge should be required to complete the recall again, since the ABS failed again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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