NHTSA Complaint #10667105 — 2014 DODGE JOURNEY

OUR 2014 DODGE JOURNEY WAS PARKED FOR 5 DAYS WHILE WE WERE ON A BUS TRIP. WE RETURNED ON A COLD WINTER NIGHT IN DECEMBER. VEHICLE BATTERY WAS DEAD. USED EMERGENCY KEY TO OPEN DRIVER'S DOOR BUT OBVIOUSLY ALL ELECTRICAL STUFF WAS DEAD. FORTUNATELY, OUR FRIENDS HAD JUMPER CABLES. WE GOT THE VEHICLE STARTED AND RETURNED HOME WITHOUT INCIDENT. LEFT VEHICLE PARKED IN GARAGE FOR 5 DAYS AND COULDN'T REPEAT PROBLEM. STILL DON'T TRUST LEAVING IT PARKED FOR MORE THAN A DAY OR SO BECAUSE IT SMELLS LIKE THE SAME PROBLEM I HAVE WITH MY 2013 CHRYSLER 300C. THE 300 HAD ANOTHER PROBLEM OF STALLING ON THE HIGHWAY. JOURNEY HAS MOST OF THE SAME BODY AND ENGINE ELECTRONIC CONTROLLERS AS THE CHRYSLER WHICH WOULDN'T START IN MY GARAGE. I WOULD HAVE TO JUMP-START IT. BY THE TIME I DROVE THE 300 TO THE DEALER, GENERATOR CHARGED THE BATTERY AND DEALER COULDN'T REPEAT THE PROBLEM. THIS CYCLE WITH THE 300 WAS REPEATED A 2ND TIME A WEEK LATER. DEALER INSTALLED SERVICE BULLETIN CONTROLLER UPDATES BUT CLAIMED THEY WERE UNRELATED TO MY PROBLEM. BOUGHT AND USE A TRICKLE CHARGER NOW BECAUSE I DON'T TRUST EITHER CAR. I THINK CHRYSLER HAS AN ISSUE WITH THEIR ELECTRONICS. HOPE THEY'RE NOT COVERING IT UP LIKE FORD WITH THEIR IGNITION KEY. MY NEXT LETTER IS GOING TO [XXX] (FCA CEO). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR