NHTSA Complaint #10725109 — 2014 DODGE JOURNEY

BOUGHT THIS WONDERFUL (NOT) CAR TO REPLACE MY MINIVAN. WITHIN THE FIRST MONTH, WHEN I WOULD PUT MY CELL PHONE IN THE "CAVE" UNDER THE RADIO, THE RADIO WOULD SCAN. DID THIS MULTIPLE TIMES AND EVENTUALLY WHEN I OPENED THE DOORS (A COUPLE OF TIMES), THE RADIO ACTUALLY MUTED,,,,THEY CHECKED IT OUT AND THEY REPLACED THE RADIO, THEN SOMETHING ELSE TO DO WITH THE RADIO....BUTTTT, IT STILL DOES IT. MENTIONED THAT WHILE DRIVING THROUGH COUNTRY ROADS, THE READ END GETS LOOSE. AFTER HE ASKED ME 1) DO YOU DRIVE FAST THROUGH ON THE COUNTRY ROADS AND 2) DO I LIVE IN IN THE COUNTRY (BOTH NO ANSWERS), THEY "CHECKED IT OUT" AND BAM....NEW SHOCKS ON THE BACK. KINDA MIFFED THAT THEY QUESTIONED MY DRIVING ABILITY ACTUALLY. I TOLD THEM THAT THE TRANSMISSION SEEMED TO SHIFT WEIRD. THEY CHECKED IT OUT AND SAID THERE WAS AN "UPGRADE" THAT COULD BE DONE, AND THEY DID IT. SEEMED TO WORK FOR A WHILE, BUT IT IS DOING IT AGAIN. TURNED THE REAR WIPER ON AND OFF (LIGHT RAIN) AND IT KEPT GOING. I DID NOT PUSH THE WASHER OPTION, AND KNOW HOW TO WORK A REAR WIPER, BUT WHEN I MENTIONED THAT TO THEM, THEY LOOKED AT ME LIKE I WAS AN IDIOT AND EXPLAINED HOW THE WASHER OPTION WORKS. BUT OF COURSE, THEY COULD FIND NOTHING WRONG WITH IT. WITH MY NEXT OIL CHANGE, THEY ARE CHECKING ON THE CREAKING SOUND THAT IT MAKES WHILE DRIVING ON BUMPY ROADS AT SLOW SPEEDS....THEY THINK THAT IT IS THE BEARINGS IN MY LEAF SPRING, BUT SOUNDS LIKE WHEN WE HAD TO REPLACE A STRUT ON MY VAN. ALL IN ALL, I LIKE THE ROOM AND SETUP OF THE INSIDE OF THE CAR, BUT BOY....I HAVE NEVER PAID SO MUCH FOR A LEMON IN MY LIFE!! AND....GUESS WHO DIDN'T BUY THE EXTENDED WARRANTY????? YOU GUESSED IT.