2014 DODGE JOURNEY Suspension Problems

3C4PDCBG1ET[XXX] REQUIRED FCA IS MAKING [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

2014 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO WATER STAINS ON BACK CARGO LINER CAUSED BY WATER LEAKS FROM ANTENNA BASE/ BACK WASHER HOSE/REAR HARNESS GROMMET AND OTHER LOCATIONS. CONSUMER HAS CONCERNS OF ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED WHILE DRIVING A CLUNK WAS HEARD AND THE VEHICLE BEGAN TO SHAKE. WHEN THE GAS PEDAL WAS DEPRESSED THE ENGINE JUST REVVED AND WOULD NOT SHIFT GEARS. A FEW DAYS LATER THE VEHICLE WOULD NO LONGER MOVE, LEAVING THE DRIVER STRANDED. A SPRING POPPED IN THE TRANSMISSION CAUSING THE TORQUE CONVERTER TO FAIL. A WEEK LATER THE TRANSMISSION BEGAN LEAKING FLUID. A BUSHING AND SEAL CRACKED. THE VEHICLE WAS REPAIRED. THE CONSUMER WOULD LIKE TO HAVE THE VEHICLE BOUGHT BACK IN FULL. UPDATED 06/14/2017*JS

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, WHILE DRIVING 65 MPH, THE VEHICLE SHOOK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE FRONT OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE FRONT TIRES ON THE VEHICLE WERE WEARING OUT UNEVENLY AND FASTER THAN THE REAR TIRES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,200.

OUR VEHICLE WOULD VIBRATE WHILE WE WERE DRIVING AT HIGHWAY SPEEDS. WE THOUGHT THIS WAS A NORMAL THING WITH THE DODGE JOURNEY BUT ASKED THE DEALERSHIP TO LOOK AT THE ISSUE ANYWAYS. AFTER AN INSPECTION, OUR TIRES ON OUR 6-MONTH OLD CAR HAD BEEN WORN DOWN AND NEEDED TO BE REPLACED. THE TIRE COMPANY REQUESTED AN ALIGNMENT CHECK AND IT WAS DISCOVERED THAT THE RIGHT SIDE INNER AND OUTER TIE RODS ARE BENT. WE HAVE NOT BEEN IN ANY ACCIDENTS/CAR COLLISIONS. I HAVE CONTACTED THE CHRYSLER CORP ABOUT THIS ISSUE WHO IS LOOKING INTO IT FURTHER BUT CLAIM THERE MAY HAVE BEEN SOME PHYSICAL DAMAGE TO THE VEHICLE. WE HAVE BEEN IN NO ACCIDENTS AND HAVE ONLY HAD COSMETIC WORK DONE TO THE LEFT SIDE DOOR (PAINT ONLY). *TR