NHTSA Complaint #10884369 — 2014 DODGE JOURNEY

I TOOK MY VEHICLE IN TO THE DEALERSHIP FOR THE RECALL TO UPDATE THE COMPUTER. AFTER HAVING THE RECALL FIXED IN MAY 2016, I WAS TURNING LEFT FROM A COMPLETE STOP AT A STOP LIGHT AND THE VEHICLE STARTED MISSING, IT WOULD NOT ACCELERATE PROPERLY, AND THE ENGINE LIGHT STARTED FLASHING. THIS WAS ON 6/2/16. THE VEHICLE WAS RUNNING REALLY ROUGH, AS THOUGH IT WAS GOING TO STALL. I CAME TO A COMPLETE STOP AT THE NEXT TRAFFIC LIGHT , THE ENGINE LIGHT QUIT FLASHING & APPEARED SOLID. IT STOPPED MISSING, BUT THERE WAS A DEFINITE LACK OF POWER AND ACCELERATION CAPABILITY. I GOT THE VEHICLE BACK TO DEALER ON 6/3/16. AGAIN UNABLE TO RECREATE INCIDENT, SO THEY RERAN THE COMPUTER UPDATE FROM THE RECALL, CLEARED CODES & TURNED CHECK ENGINE LIGHT OFF. ON 7/2/16, I WAS ONCE AGAIN SITTING COMPLETELY STOPPED AT A TRAFFIC LIGHT GETTING READY TO TURN LEFT. WHILE IDLING AT STOP LIGHT CHECK ENGINE LIGHT STARTED FLASHING AGAIN & THE VEHICLE STARTED RUNNING ROUGH. I WAS TURNING INTO A PARKING LOT FOR A SHOPPING CENTER. AS I ATTEMPTED TO PULL INTO A PARKING SPOT THE VEHICLE STALLED HALF IN THE PARKING SPOT. I PUT THE VEHICLE IN PARK AND WAS ABLE TO START IT BACK UP AND PULL THE REST OF THE WAY IN THE SPOT. AFTER BEING IN THE STORE ABOUT AN HOUR, WE CAME BACK OUT, THE VEHICLE STARTED, BUT AGAIN HAD A DEFINITE LACK OF POWER. AFTER DRIVING IT LESS THAN A MILE, IT STALLED OUT AGAIN WHILE SLOWING DOWN TO COME TO A STOP. WE WERE ABLE TO START THE VEHICLE BACK AND GET IT BACK HOME, STILL WITH A DEFINITELY LACK OF POWER, AND PARK IT FOR THE HOLIDAY WEEKEND. AFTER THE HOLIDAY, ON 7/5/16, I TOOK THE VEHICLE BACK TO THE DEALERSHIP. ONCE AGAIN THEY CAN'T FIND ANYTHING WRONG, HAVE CLEARED CODES, TURNED OFF CHECK ENGINE LIGHT & ADVISED ME TO COME PICK IT UP. I CHATTED WITH DODGE CUSTOMER SERVICE AND THEY CLAIM TO BE UNAWARE OF THE ISSUE OR ANY RESOLUTION. TRANSCRIPT ATTACHED.