2010 DODGE JOURNEY Engine Problems
163 NHTSA complaints on file
All Engine Complaints — Page 3
MY 2010 DODGE JOURNEY SXT SHUT DOWN ON ME 5 TIME ON THE HIGHWAY. AT DIFFENT TIME I TOOK IT TO THE DODGE DEALER IN WILMINGTON NC BUT THEY SAID THAT NOTHING IS WRONG WITH IF NOTHING WRONG WITH IT WHY DID IT SHUT DOWN ON ME.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO JERK AND THE RPMS INCREASED TO 4,500. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE THROTTLE BODY CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
ESP BAS ENGINE LIGHTS CAME ON WHILE DRIVING ON HIGHWAY. STOPPED, TURNED CAR OFF AND WAITED 5 MINUTES. NO LIGHTS CAME BACK ON, CAR RAN FINE.
I BOUGHT MY CAR DECEMBER OF 2010 AND SINCE OWNING IT HAS BEEN NOTHING BUT ISSUES. I DID HAVE SOME THINGS FIXED RIGHT AFTER PURCHASE AND OTHERS THEY SAID THEY SAW NO ISSUE. MY VEHICLE KEEPS LOOSING COOLANT AND WAS OVERHEATING WHICH NOT BURNT MY RESERVOIR, MY CAR DOESN'T ALWAYS START WHICH HAS HAPPENED SINCE I PURCHASED, DOOR LOCK DOESN'T WORK ON DRIVER DOOR, AND HORN WAS SOUNDING WHILE DRIVING AND ALARM WAS CONSTANTLY GOING OFF UNTIL I REMOVED FUSE, AND FUSE BOX ALWAYS HAS A CLICKING NOISE. I AM NOT THE ONLY ONE WITH ISSUES WITH THIS VEHICLE I HAVE SEEN MANAU WITH SIMILAR ISSUES AND THEY ARE ALL EXTREMELY DANGEROUS ESPECIALLY WITH CHILDREN IN THE CAR. ALSO MY CAR MADE A TERRIBLE GROWLING NOISE AND I HAD TRANSMISSION REPLACED. PLEASE HELP GET THESE INVESTIGATED IT'S TERRIBLE. NEVER AGAIN WILL I PURCHASE A DODGE OR ADVISE ANYONE TO DO...
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS WHERE THE HEAD GASKETS, ENGINE, AND ENGINE SENSORS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE THE HEAD GASKETS AND THE ENGINE WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
ENGINE STALLED WHILE DRIVING CAUSING LOSS OF POWER STEERING & POWER BRAKES. DIAGNOSIS REVEALED THAT ENGINE WOULD STALL IF KEY WAS MOVED SLIGHTLY. COULD HAVE CAUSED A SERIOUS ACCIDENT. SUPERSTITION SPRINGS CHRYSLER REPLACED THE WIN MODULE AT A COST OF $492.46. HOW MANY PEOPLE HAVE TO DIE OR BE INJURED BEFORE THE MANUFACTURER ACCEPTS RESPONSIBILITY, INITIATES A RECALL AND TAKES CARE OF THE PROBLEM AT NO COST TO THE VEHICLE OWNER?? I BELIEVE THAT CHRYSLER CORP SHOULD REIMBURSE ME FOR THE COST OF THIS REPAIR. *TR
THIS IS THE WORST VEHICLE I HAVE EVER BOUGHT. I PURCHASED IN 2012, IT WAS A LITTLE OVER 1 YEAR OLD. MULTIPLE ISSUES SINCE THEN. MOST RECENT, I REPLACED AN ENGINE. AN ENGINE IN A 2010. I TOOK MY CAR TO KAHLO DODGE IN INDIANA. WORST DEALER SERVICE EVER. RUDE AND UNPROFESSIONAL. THEY REPLACED A CLUSTER AND 1 HOUR LATER WE WERE BACK AT DODGE FOR THE SAME ISSUE. THEN THE SERVICE MANAGER SAID CHRYSLER SUPPLIES DEFECTIVE PARTS. WOW. IS THIS OK TO DO...WE PAY THOUSANDS FOR A VEHICLE AND CHRYSLER SUPPLIES DEFECTIVE PARTS??? WE TAKE IT BACK AND THEY FIX YET AGAIN. HOURS LATER, YOU GUESSED IT WE ARE BACK AGAIN AND THEY TELL US THEY CAN'T DO ANYTHING BECAUSE THEY ARE CLOSED. WE TAKE IT BACK THIS MONDAY AFTER THEY LET US DRIVE OFF IN AN UNSAFE VEHICLE AND THEY TELL US IT'S THE BREAKS AND SAID IT...
PURCHASED VEHICLE DEC 2012, MAY 2013 HORN ON VEHICLE GOES OFF IN MIDDLE OF NIGHT, TURN CAR ON AND THEN OFF AND HORN STOPS. MAY 2013 DRIVING DOWN ROAD AND HORN STARTS GOING OFF. TAKE CAR TO STANELY DEALERSHIP MAY 29 2014 AND THEY CAN NOT FIND ANYTHING WRONG WITH HORN. HORN CONTINUES TO GO OFF, TAKE FUSE OUT OF FUSE BOX. JULY 2014 BATTERY WAS DEAD, REPLACED BATTERY JULY 2014. 2-3 WKS LATER BATTERY WAS DEAD AGAIN. TOOK TO DEALERSHIP IN GATESVILLE TX AND THEY STATED THE COULD NOT FIND WHY BATTERY WAS DRAINED. TOOK BATTERY BACK TO VENDOR AND WAS REPLACED. 2 MONTHS LATER BATTERY DEAD AGAIN, TOOK CAR TO DEALERSHIP AND THEY RECHARGED BATTERY FREE OF CHARGE. DEC 12 2014 DRIVING CAR AT 6:20 AM 1 BLOCK FROM HOUSE CAR TURNS OFF GOING 30 MILES PER HOUR. HAD TO COME TO COMPLETE STOP PUT IN PARK AND...
CAR COVERED UNDER RECALL 14373000:RQ14002...CAR WAS REPAIRED BEFORE I BROUGHT IT , BUT NOW THE PROBLEM IS HAPPENING AGAIN. I CALLED CHRYSLER, THEY AGREED TO FIX IT , BUT SAID THE NEEDED PARTS WERE ON BACK ORDER AND HAD NO IDEAL WHEN THE NEED PARTS (IGNITION SWITCH AND RETENTION RING) WOULD BE BACK INSTOCK!!!) CHRYSER SAID MY VIN # DIDN'T SHOW UP BECAUSE IT HAD BEEN REPAIRED BEFORE I BROUGHT IT, BUT THEY WOULD ADD ME TO THE LIST FOR REPAIR, BUT THEY DON'T KNOW WHEN THE PARTS WOULD BE AVAILABLE...I CAN'T DRIVE MY CAR BECAUSE OF THE IGNITION SWITCH AND RETENTION RING PROBLEMS!!! *TR
TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT INTERMITTENTLY THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT EVENTUALLY THE VEHICLE WOULD RESUME NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE STARTER WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE FAILURE PROGRESSED AND THE VEHICLE BEGAN TO FAIL TO ACCELERATE AND SOMETIMES STALL WHILE DRIVEN AT LOW SPEEDS. THE VEHICLE WAS TAKEN AGAIN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
CAR WOULD NOT START. TURN THE KEY TO START AND HEAR A FEW CLICKS, NOTHING WOULD HAPPEN. ALL THE LIGHTS WOULD COME ON AND RADIO BUT NO START. ONLY HAPPENED ON OCCASION AT FIRST MAYBE ONCE OR TWICE A MONTH. WOULD LET IT SIT AND TRY AGAIN AND WOULD START. OVER THE PAST 8 MONTHS ITS GOTTEN TO THE POINT NOW THAT IT HAS TO SIT 4-6 HOURS BEFORE IT WILL START SOMETIMES LONGER, HAD THE STARTER CHECKED, THE ALTERNATOR AND REPLACED THE BATTERY. NO CHECK ENGINE LIGHT COMES ON. HAVE HAD TO HAVE IT TOWED MULTIPLE TIMES AND AFTER SITTING OVERNIGHT. WOULD START THE NEXT MORNING JUST FINE LIKE NOTHING HAPPENED. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,640.
AGAIN MY CAR STALLED ON MY WAY HOME FROM WORK, CHRYSLER KNOWS MY CAR IS DEFECTIVE I WANT THEM TO FIX IT. *TR
MY CAR STALLED AGAIN, GOING TO GET COFFEE I WANT CHRYSLER TO FIX MY CAR THEY HAVE BEEN BLOWING ME OFF, AND NISSAN SOUTH IN MORROW, GA TREATS ME LIKE I'M CRAZY. *TR
FIRST OUR BRAKES WERE GRINDING AND HAD TO REPLACE ROTORS AND BRAKES, NEXT THE OIL PAN LEAKED, NEXT FULL BATTERY REPLACEMENT AND NOW OVERRATED ENGINE AND COOLANT POURING OUT THE BOTTOM!!! NO ONE WILL HELP US THIS CAR IS A LEMON AND THEY SHOULD BE RECALLED. I HAVE TO SMALL CHILDREN THAT DEPEND ON ME HAVING A CAR. DODGE SHOULD BE ASHAMED!!! *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL INDEPENDENTLY ACTIVATED AND DEACTIVATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED BUT SHUT OFF AGAIN. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
MY FIRST COMPLAINT IS THAT IF MY HUSBAND OR MYSELF ACCIDENTALLY HIT THE IGNITION SWITCH WHILE THE CAR IS IN MOTION THE CAR WILL SHUT OFF. IN ADDITION IF THIS HAPPENS BEFORE WE START DRIVING THE CAR WILL SHUT OFF AND THE DASH BOARD, THE CENTER CONSOLE AND THE AC WILL ALL SHUT OFF. I HAVE INFORMED DODGE OF THIS PROBLEM TWICE AND HAVE NOT GOTTEN ANY CORRESPONDANCE IN RETURN. DURING THE SECOND CALL I WAS INFORMED THAT IF I DID NOT HAVE A RECALL NOTICE SENT TO ME THAT MY CAR IS NOT APART OF ANY ACTIVE RECALLS AND THEREFORE THEY CANNOT DO ANYTHING FOR ME. SECONDALLY, JUST RECENTLY ON 10/16/2014 WHILE I WAS TRYING TO TAKE MY 7 YEAR OLD SON TO THE ER, MY CAR WOULD NOT START. I THOUGHT IT COULD BE THE BATTERY, BUT THE LIGHTS AND EVERYTHING ELSE WAS WORKING. AFTER SEVERAL ATTEMPTS AND...
MY FIRST COMPLAINT IS THAT IF MY HUSBAND OR MYSELF ACCIDENTALLY HIT THE IGNITION SWITCH WHILE THE CAR IS IN MOTION THE CAR WILL SHUT OFF. IN ADDITION IF THIS HAPPENS BEFORE WE START DRIVING THE CAR WILL SHUT OFF AND THE DASH BOARD, THE CENTER CONSOLE AND THE AC WILL ALL SHUT OFF. I HAVE INFORMED DODGE OF THIS PROBLEM TWICE AND HAVE NOT GOTTEN ANY CORRESPONDENCE IN RETURN. DURING THE SECOND CALL I WAS INFORMED THAT IF I DID NOT HAVE A RECALL NOTICE SENT TO ME THAT MY CAR IS NOT APART OF ANY ACTIVE RECALLS AND THEREFORE THEY CANNOT DO ANYTHING FOR ME. SECONDLY, JUST RECENTLY ON 10/16/2014 WHILE I WAS TRYING TO TAKE MY 7 YEAR OLD SON TO THE ER, MY CAR WOULD NOT START. I THOUGHT IT COULD BE THE BATTERY, BUT THE LIGHTS AND EVERYTHING ELSE WAS WORKING. AFTER SEVERAL ATTEMPTS AND...
AS I LEFT WORK TONIGHT AT 8:30 PM I MADE IT 4 BLOCK WHEN MY CAR CUT OFF AGAIN IT TOOK ME A EXTRA HOUR DRIVING WITH MY HAZARD LIGHTS WHEN ARE YOU GOING TO REPLACE MY RECALL PART I HATE FOR MY ENGINE TO BECOME DAMAGED, I NEED A RENTAL UNTIL YOU CAN REPLACE MY PARTS PLEASE. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,000.
ON MY WAY HOME FROM WORK THIS EVENING I HAVE NEVER BEEN SO AFRAID, MY CAR CUT OFF AT EVER STOP SIGN, I AM A SINGLE LADY HAVE TO WORK EVENINGS THIS IS TERRIBLE, I WAS TOLD THE DEALER WHO WILL BE FIXING MY CAR THE RECALL PARTS ARE NOT IN, PLEASE HELP. *TR
DRIVING AT ABOUT 55 THE TEMP OUT SIDE WAS ABOUT 75-80 AND ALL THE SUDDEN THE ALARM FOR THE ENGINE TEMP STARTED GOING OFF AND IT WENT FROM 1/2 TO OVER HEATED INSTANTLY WITH STEAM ROLLING OUT FROM THE HOOD. I'M A FIREFIGHTER SO INSTANTLY PULLED OVER JUMPED OUT LOOKING FOR FLAMES AND GETTING MY KIDS AND WIFE OUT OF THE CAR, NOTICED IT WAS ONLY OVER HEATING AND LET IT COOL DOWN AND DROVE IT TO THE IN-LAWS LET IT SIT FOR 3 HOURS AND TRIED DRIVING IT AGAIN AND LESS THAN A MILE DOWN THE ROAD SAME THING HAPPENED. HAD THE THERMOSTAT CHANGED IT FIXED IT FOR ABOUT 3 HOURS. I CALLED DODGE THEY SAID THEY HAVE HAD COMPLAINTS OF THAT BUT NOT ENOUGH TO RECALL THEM. JUST BUILD IT RIGHT THE FIRST TIME. IF THE 2009 HAD THE SAME PROBLEM DON'T USE THE SAME ENGINE OR PARTS...
I PURCHASED A USED JOURNEY FROM NISSAN MORROW GA, A WEEK OR TWO I BEGAN HAVING PROBLEMS, FIRST TIME I WAS LEAVING AND THE CAR DID NOT START SO THEY TOWED THE RESULT I NEEDED A BATTERY SO I CHANGED IT LWHEN LEAVING WORK AT NIGHT I GET A BLOCK OR TWO AWAY AND THE CAR STALLS AT LEAST TWICE A MONTH AND TONIGHT TAKING MY CO-WORKER TO THE TRAIN IT CUT OFF. *TR
SINCE JANUARY 2014 I HAVE TAKEN MY VEHICLE IN MULTIPLE TIMES TO THE DEALERSHIP FOR INTERMITTENT STARTING ISSUES.IT ALSO HAS A SLOW CRANK OCCASIONALLY THIS IS MORE RANDOM THEN IT NOT STARTING. WHEN I TRY TO START IT IT JUST CLICKS. IF I WAIT A FEW MINUTES THEN TRY TO START IT AGAIN EVENTUALLY IT WILL START. THIS CAR HAS LEFT ME STRANDED MANY TIMES AND LATE FOR WORK/APPOINTMENTS. THE DEALERSHIP HAS REPLACED THE TIPM FUSE BOX, STARTER, BATTERY AND ALL KEY FOBS AND IT STILL WILL NOT START RANDOMLY. I HAVE NOTICED THAT MOST OF THE TIME WHEN IT WILL NOT START IT IS BECAUSE THE CAR IS HOT(AFTER BEING DRIVEN FOR A SIGNIFICANT AMOUNT OF TIME) OR SIMPLY JUST SITTING OUT IN THE SUNLIGHT. WHEN THE DEALERSHIP HOOKS IT UP THE THEIR MACHINE IT DOES NOT THROW AN ERROR CODE. SO THEY KEEP TELLING ME "THEY ARE SCRATCHING...
GETTING ON RAMP TO EXPRESSWAY. HEARD S TAPPING. ENGINE LIGHT DIDN'T COME ON TIL I EWAS GOING ROUND 70. NOW I HEARD TAPPING EVERY TIME I PUT MY FOOT ON GAS PEDAL. TOOK TO MECHANIC HE SAID MY ENGINE IS TAPPING. COULD FIX BUT TAPPING (TICKING) WOULD COME BACK AGAIN. A DEFECT IN ENGINE. *TR
SOMETIMES THE VEHICLE WON'T START. IT IS IN THE DEALERSHIP AGAIN TODAY. THIS IS THE 4TH TIME IN THE PAST 2 MONTHS. DODGE CAN'T FIGURE IT OUT. THEY HAVE BEEN TRYING BUT TO NO AVAIL. WE HAVE FIGURED OUT IF YOU WIGGLE THE GEAR SHIFT THE CAR WILL START AFTER A LITTLE WHILE. HOPEFULLY DODGE WILL CHECK THE SENSORS IN THE GEAR SHIFT DURING THIS VISIT. IT IS GETTING OLD HAVING TO KEEP TAKING THE CAR BACK IN THE SHOP. DODGE HAS BEEN GREAT WITH WORKING WITH US BUT WE STILL HAVE THE PROBLEM. *TR
WHILE CAR IS RUNNING IT JUST STOPS. HAS DONE IT AT LEAST 10 TIMES ON FREEWAY AND ON SURFACE STREETS CAR JUST STOPS RUNNING. HAVE TO PUT IN NEUTRAL AND RE START IT. VERY DANGEROUS. VEHICLE IS NOT SAFE. HAVE TAKEN IT TO DEALER BUT THEY TELL ME THEY CAN FIND NOTHING WRONG WITH VEHICLE. *TR
HAVE A COMPLAINT ABOUT MY 2010 DODGE JOURNEY SE. FOR THE LAST TWO MONTHS IT HAS BEEN AN ONGOING ISSUE. I HAD THE STARTER REPLACED, THE WIN MODULE REPLACED. PROBLEM WENT AWAY FOR A FEW WEEKS. THEN CAME BACK. IT HAS BEEN NO STARTING ON AND OFF THE LAST TWO WEEKS. EVERYTHING ELSE WORKS WHEN I TURN THE IGNITION. BUT NOTHING HAPPENS WITH THE ENGINE. AUGUST 26TH, 2014 I WENT TO PICK MY SON UP FROM DAYCARE. MY CAR WOULDN'T START. IT WOULDN'T START ALL EVENING. THEN THE FOLLOWING DAY IT STARTED AND I HAD MY FIANCE TAKE IT BECAUSE I AM NERVOUS AND UNCOMFORTABLE DRIVING MY CAR. AFTER MY FIANCE GOT OUT OF WORK THE CAR WOULDN'T START AND HE HAD TO LEAVE IT AT WORK. IT IS EFFECTING MY WORK AND MY PERSONAL LIFE. IT WAS SMOLDERING HOT OUT AND I WAS WITH MY SON. I CAN'T KEEP...
JUST LIKE MANY 2009 AND 2010 JOURNEY OWNERS, I TOO HAVE EXPERIENCED THE VEHICLE NOT TURNING OVER TO START. IT HAS HAPPENED APPROXIMATELY 2 DOZEN TIMES IN THE PAST 2 MONTHS AT RANDOM. SOMETIMES THE VEHICLE WILL NOT START 3 TIMES IN ONE DAY AND THEN THE PROBLEM WILL NOT OCCUR FOR ANOTHER WEEK. ONCE THE KEY IS IN THE IGNITION AND I TURN IT, I HAVE BATTERY POWER, IT SIMPLY WILL NOT PUSH THROUGH TO ACTUALLY START THE VEHICLE. THIS IS VERY IRRITATING AND I HAVE NOT BEEN ABLE TO DUPLICATE FOR THE DEALER SO OF COURSE THEY WILL DO NOTHING FOR ME. I ALSO HAVE NOTICED THAT ON THE FREEWAY, WHEN GETTING ABOVE 60 THE STEERING WHEEL FEELS SHAKING WHICH IS QUITE TERRIFYING AND THEN IF I GO TO BREAK, IT FEELS VERY WOBBLY. AGAIN, NOT SOMETHING THAT I CAN REPRODUCE AT THE DEALER AND THEREFORE CANNOT BE...
I WAS SITTING AT THE APPROACH TO OUR DRIVEWAY WITH MY FOOT ON THE BRAKE, WAITING TO ENSURE MY GRANDCHILDREN HAD SAFELY CLEARED THE DRIVEWAY AREA. WITHOUT WARNING, THERE WAS A SOUND LIKE THE CAR ENGINE REVVING UP, THE CAR STARTING MOVING/LUNGING FORWARD ON ITS OWN AND ALL ATTEMPTS TO APPLY THE BRAKES TO STOP THE CAR FAILED. I QUICKLY STEERED TOWARD A TREE IN MY FRONT YARD WHERE I CHOSE TO CRASH MY CAR IN ORDER TO STOP ITS CONTINUED ACCELERATION. THE CAUSE OF THE ACCELERATION IS UNKNOWN. IF I HAD NOT CHOSEN TO HIT THE TREE, THE CAR WAS HEADED FOR MY FRONT PORCH/HOUSE WHERE MY GRANDCHILDREN HAD GONE TO CLEAR THE DRIVEWAY AREA. A CONTRACTOR WORKING ON MY NEIGHBOR'S PROPERTY CAME TO ASSIST ME AND TURNED OFF THE CAR ENGINE. THERE WAS A STRONG BURNING ODOR/CHEMICAL SMELL PERMEATING MY CAR AFTER THE CRASH. IN SPITE OF THE...
LIKE MOST OF THE PEOPLE POSTING, I HAVE ALSO EXPERIENCED THE SAME ISSUES. MY JOURNEY WILL OFTEN TIMES NOT START ON THE FIRST, SECOND, THIRD OR FOURTH TRY. AT TIMES IT TAKES 1 MINUTE TO START, AT OTHER TIMES IT TAKES AN HOUR OR MORE. ADDITIONALLY, I HAVE EXPERIENCED THE VERY CONCERNING RANDOM HONKING. IT HAPPENS WHEN THE CAR IS TURNED OFF, DRIVING DOWN THE ROAD OR JUST STOPPED AT A RED LIGHT. THE HONKS CAN LAST ANYWHERE FROM 1 SECOND TO MINUTES WORTH OF INTERMITTENT BEEPS. THIS IS BY FAR AND AWAY THE ABSOLUTE WORST CAR I HAVE EVER PURCHASED. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM AN IDLE POSITION THE VEHICLE SUDDENLY STALLED. THE VEHICLE COULD NOT BE RESTARTED UNTIL APPROXIMATELY TWO HOURS LATER. THE CONTACT INDICATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. UPDATED 8/19/14*CN THE CONSUMER STATED THE IGNITION SNAPPED OUT OF POSITION WHEN THE VEHICLE WAS RUNNING, AND THE VEHICLE WOULD NOT RE-START. THE ELECTRICAL SYSTEM WAS CHECKED FOUR TIMES. UPDATED 09/16/14
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING WITHOUT WARNING THE VEHICLE WOULD STALL. WHILE STARTING THE VEHICLE IT WOULD SHUT OFF WHEN THE GEAR SHIFTED INTO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE; HOWEVER, THE SPARK PLUGS WERE REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 53,000.
FOR THE PAST SEVERAL MONTHS THE CAR WILL SIMPLY TURN OFF WHILE WE ARE DRIVING IT. SO FAR WE'VE BEEN ABLE TO GET THE CAR OVER TO THE SIDE OF THE ROAD TO RE-START IT. I NOTICED THERE IS A RECALL REGARDING THIS PROBLEM, BUT IT SEEMS OUR VEHICLE ISN'T INCLUDED IN THE RECALL. I'VE TAKEN IT TO TWO DEALERSHIPS, BUT THEY CANNOT LOCATE THE SOURCE OF THE TROUBLE. I'VE CONTACTED DODGE DIRECTLY AND HAVE BEEN TOLD, AGAIN, THAT OUR VEHICLE ISN'T INCLUDED IN THE RECALL, AND THAT WE CAN'T EXPECT THE DEALERSHIP TO REPAIR A PROBLEM THAT THEY CAN'T FIND THE SOURCE OF. BUT THIS PROBLEM ISN'T NEW AND HAS BEEN IDENTIFIED IN THE PAST - WHY DON'T THEY KNOW THE SOURCE OF THE PROBLEM? THIS IS OUR FAMILY VEHICLE AND WE ARE CONCERNED ABOUT THE SAFETY OF THE CAR - ESPECIALLY CONSIDERING THE LATEST NEWS COVERAGE OF A...
THE CAR TURNED ITSELF OFF WHILE IN TRAFFIC ON CARY PARKWAY. TRIED TO RESTART THE CAR BY REINSERTING FOB. IT TOOK 10 MINUTES OF REMOVING AND REINSERTING FOB IN IGNITION BEFORE CAR STARTED. IN THE MEANTIME, CARS BEHIND ME ALMOST RAN INTO ME. *JS
STOPPED AT STORE FOR A FEW MINUTES TO PICK SOME THINGS UP. UPON GETTING BACK IN THE CAR, IT WOULD NOT CRANK NOR START. AFTER A FEW MINUTES, IT STARTED UP LIKE NOTHING HAD HAPPENED. ISSUE HAS OCCURRED AGAIN ABOUT A WEEK AND A HALF AFTER THE FIRST OCCURRENCE. THIS IS A WALK-HOME CONDITION THAT NEEDS TO BE ADDRESSED. ISSUE IS SIMILAR TO NUMEROUS OTHER COMPLAINTS FILED WITH NHTSA, AS WELL AS POSTED ONLINE. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOBBLED AND VIBRATED VIOLENTLY. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 97,000.
ENGINE DIED AND CAR LOST ALL POWER INCLUDING STEERING, BRAKES. *TR
WHILE DRIVING DOWN THE ROAD AT HIGHWAY SPEED. THE VEHICLE SHUT OFF. FIRST TIME THOUGHT IT WAS A FLUKE. BUT HAS SINCE GOTTEN PROGRESSIVELY WORSE. TO THE POINT WHERE IT GETTING TO BE UNPREDICTABLE AND UNSAFE TO ALL IN THE VEHICLE OR ON THE ROAD. SEEN OTHER STYLES OF THIS SAME VEHICLE HAVE RECALLS FOR SAME TYPE OF ISSUES. CALLED CHRYSLER CORP FOR VARIATION. FOUND OUT MY VEHICLE WAS MADE IN TIME FRAME OF OTHERS IN THAT PERIOD. BUT IS NOT INCLUDED. BELIEVE THIS NEEDS TO BE LOOKED INTO MORE. BEFORE SOMETHING TERRIBLE HAPPENS TO MY FAMILY OR I. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT SHE COASTED TO THE SIDE OF THE ROAD WHERE SHE RESTARTED THE VEHICLE AND IT FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. UPDATED 6/17/14*CN UPDATED 8/17/17*CN
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT COOLANT WAS LEAKING FROM WHAT APPEARED TO BE A FRACTURE IN THE MIDDLE OF THE RESERVOIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 48,000. UPDATED 5/27/14*CN UPDATED 05/30/2014 *JS
I BOUGHT THIS VEHICLE IN 2010. I HAVE NOW HAD 5 TIMES WHERE THE VEHICLE WILL NOT START. I WILL BE RUNNING ERRANDS AND THEN GET IN THE VEHICLE TO START IT AND ALL IT DOES IS CLICK. I'VE TRIED TO JUMP IT BUT IT WILL NOT WORK. IF YOU WAIT 3-4 HOURS IT MOST LIKELY WILL START. DURING SEVERAL OF THESE TIMES, I'VE HAD MY KIDS WITH ME. THE CAR NEEDED TO BE TOWED AND BY THE TIME THE SERVICE MEN WILL START IT, IT STARTS RIGHT UP. THEY DID SWITCH OUT MY KEYS A FEW TIMES, BUT IT JUST HAPPENED AGAIN THIS WEEKEND. I WAS STRANDED IN A DIFFERENT CITY WITH NO RIDE. THE DEALERSHIP / SERVICE REPAIR MAN HAS NO IDEA WHAT THE CAUSE IS. YOU DON'T KNOW WHEN THIS IS GONG TO HAPPEN. THIS VEHICLE IS NOT RELIABLE AND IT IS UNSAFE. IF YOU LOOK ONLINE...
I KEEP HAVING TO TAKE MY CAR INTO THE SHOP TO GET IT LOOKED AT. I GO TO START IT AND IT EITHER GETS STUCK TURNING THE ENGINE AND THEN WILL START FINE OR IT WILL JUST CLICK AND NOT START AT ALL. THE PROBLEM ONLY HAPPENED A FEW TIMES BEFORE BUT NOW IT'S STARTING TO HAPPEN 1 OUT OF 5 TIMES. I HAVE HAD THE WIN MODULE REPLACED AND THE PROBLEM STILL EXIST. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO START. THE ENGINE ALSO VIBRATED AT INITIAL START-UP AND THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE DEALER REPLACED THE ENGINE KEY HOWEVER THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 75,000.
VEHICLE STARTED TO HAVE A CLICKING NOISE A MONTH PRIOR TO FAILURE. AFTER A COLD SNAP, THE ENGINE BEGAN RUNNING VERY ROUGHLY AT START. DIAGNOSTICS SHOW THAT THE #2 CYLINDER IS FAILING, AND LEADING TO WEAK AIR INTAKE IN CYLINDERS #4 AND #6. MY RESEARCH HAS INDICATED THAT DODGE IS AWARE OF THOUSANDS OF COMPLAINTS OF A CYLINDER HEAD FAILURE IN THE ENGINE IN THIS MODEL OF CAR. THESE FAILURES HAVE LEAD TO A NATIONWIDE SHORTAGE OF THE PARTS TO FIX THE PROBLEM, I AM CURRENTLY 379TH ON A LIST REQUESTING THE PARTS TO FIX THIS PROBLEM. DODGE SEEMS TO BE KNOWINGLY AWARE OF A MAJOR DESIGN FLAW AND IS OFFERING NO HELP TO PEOPLE LIKE MYSELF THAT ARE OUTSIDE OF WARRANTY COVERAGE. *TR
I WAS STRUCK ON THE LEFT FRONT BY A 1997 DODGE STRATUS OCCUPIED BY 5 TEENAGE BOYS. THE DAMAGE WAS BUMPER AND LEFT FENDER (INSURANCE ESTIMATE ABOUT $3,000. BUT THE BATTERY WAS PLACED ON TOP OF THE ENGINE BY THE MANUFACTURER. THE BATTERY WAS THE ORIGINAL BATTERY INSTALLED ON CAR. NO ENGINE REPAIR HAD BEEN DONE ON THE VEHICLE. THE BATTERY EXPLODED AND THE ENGINE WAS COVERED BY BATTERY ACID WHICH DESTROYED ALL THE WIRING IN THE ENGINE. BATTERY ACID ALSO WENT DOWN THE DRIVER'S SIDE OF THE CAR DESTROYING PAINT AND EATING INTO METAL. TWO ADJUSTERS EXAMINED THE CAR AS THE INSURANCE WAS AMAZED AT AMOUNT OF DESTRUCTION. THEY EACH STOPPED AT $11,000 DAMAGE AND TOTALED THE CAR. I WAS TOLD THAT HAD ANY GLASS BEEN BROKEN AND I GOT BATTERY ACID ON MY BODY, THE DAMAGE WOULD HAVE BEEN SEVERE. A MECHANIC AT THE SCENE SAID THE BATTERY...
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE SPORADICALLY FAILED TO START IN ADDITION TO STALLING WHEN SITTING AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BATTERY WAS DEFECTIVE. THE BATTERY WAS REPLACED HOWEVER, THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,505 AND THE CURRENT MILEAGE WAS 32,000.
THE CAR WILL INTERMITTENTLY NOT START. IF YOU WAIT ABOUT 20 MINUTES, IT WILL START AGAIN ON ITS OWN. I HAVE HAD THE BATTERY CHANGED/THE STARTER CHANGED AND NUMEROUS MECHANICS LOOK AT IT ONLY TO TELL ME THERE IS NOTHING WRONG. I HAVE BEEN STRANDED AT HOME- GOING TO WORK, AT THE GROCERY STORE- WITH MILK AND ICE CREAM. THIS HAPPENS MORE FREQUENTLY NOW AND I RECENTLY HAD IT TOWED TO A MECHANIC WHERE IT STARTED ON ITS OWN. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 53,495.
Other 2010 DODGE JOURNEY Problem Areas
Electrical System
573 complaints
Unknown Or Other
108 complaints
Service Brakes
100 complaints
Air Bags
87 complaints
Steering
66 complaints
Power Train
43 complaints
Electronic Stability Control Esc
40 complaints
Exterior Lighting
33 complaints
Service Brakes Hydraulic
33 complaints
Electrical Systemhorn
25 complaints
Vehicle Speed Control
25 complaints
Seats
22 complaints
Engine And Engine Cooling
19 complaints
Visibilitywiper
16 complaints
Suspension
13 complaints
Wheels
12 complaints
Fuelpropulsion System
7 complaints
Tires
7 complaints
Structurebody
6 complaints
Electrical Systemignition
5 complaints
Electrical Systemignitionswitch
5 complaints
Engine And Engine Coolingengine
4 complaints
Equipment Adaptivemobility
4 complaints
Exterior Lightingheadlights
3 complaints
Forward Collision Avoidance Adaptive Cruise Control
3 complaints
Electrical Systemstarter Assembly
2 complaints
Equipment
2 complaints
Latcheslockslinkages
2 complaints
Power Trainautomatic Transmission
2 complaints
Power Trainaxle Assembly
2 complaints
Seat Belts
2 complaints
Seatsfront Assemblyhead Restraint
2 complaints
Service Brakes Air
2 complaints
Service Brakes Hydraulicfoundation Componentsdiscpads
2 complaints
Service Brakes Hydraulicfoundation Componentsdiscrotor
2 complaints
Steeringhydraulic Power Assisthose Piping And Connections
2 complaints
Tiresvalve
2 complaints
Traction Control System
2 complaints
Visibility
2 complaints
Air Bagsfrontaldriver Clockspringspiral Cassette
1 complaint
Back Over Preventionwarningsexternalpedestrian Alert
1 complaint
Electrical System12v24v48v Battery
1 complaint
Electrical System12v24v48v Batterycables
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Equipmentapplianceair Conditioner
1 complaint
Equipmentelectricalradiotape Deckcd Etc
1 complaint
Fuel System Gasoline
1 complaint
Fuel System Other
1 complaint
Interior Lighting
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Power Trainmanual Transmission
1 complaint
Service Brakes Airdiscrotor
1 complaint
Service Brakes Hydraulicfoundation Componentsdisccaliper
1 complaint
Steeringhydraulic Power Assist System
1 complaint
Structure
1 complaint
Suspensionfront
1 complaint
Suspensionrear
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Vehicle Speed Controlcruise Control
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Visibilitypower Window Devices And Controls
1 complaint