NHTSA Complaint #10598621 — 2010 DODGE JOURNEY

FOR THE PAST SEVERAL MONTHS THE CAR WILL SIMPLY TURN OFF WHILE WE ARE DRIVING IT. SO FAR WE'VE BEEN ABLE TO GET THE CAR OVER TO THE SIDE OF THE ROAD TO RE-START IT. I NOTICED THERE IS A RECALL REGARDING THIS PROBLEM, BUT IT SEEMS OUR VEHICLE ISN'T INCLUDED IN THE RECALL. I'VE TAKEN IT TO TWO DEALERSHIPS, BUT THEY CANNOT LOCATE THE SOURCE OF THE TROUBLE. I'VE CONTACTED DODGE DIRECTLY AND HAVE BEEN TOLD, AGAIN, THAT OUR VEHICLE ISN'T INCLUDED IN THE RECALL, AND THAT WE CAN'T EXPECT THE DEALERSHIP TO REPAIR A PROBLEM THAT THEY CAN'T FIND THE SOURCE OF. BUT THIS PROBLEM ISN'T NEW AND HAS BEEN IDENTIFIED IN THE PAST - WHY DON'T THEY KNOW THE SOURCE OF THE PROBLEM? THIS IS OUR FAMILY VEHICLE AND WE ARE CONCERNED ABOUT THE SAFETY OF THE CAR - ESPECIALLY CONSIDERING THE LATEST NEWS COVERAGE OF A SIMILAR PROBLEM IN ANOTHER BRAND OF AUTOMOBILE. *TR