NHTSA Complaint #11695022 — 2010 DODGE JOURNEY ELECTRICAL SYSTEM

Complaint Details

ODI Number	11695022
Vehicle	2010 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	July 13, 2025
Date Filed	October 22, 2025
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

vehicle repeatedly fails to start because of ignition system defect I have to wiggle or finesse the key fob in the ignition slot to get the car to start. The problem has happened many times. The first time I crashed into my shed I was so scared. and now the vehicle will not start at all leaving me in my family straight on the roadside I am aware of existing recall RO3 for the ignition switch wind module on this model year my vehicle either was not repaired or still exhibiting the same defect after prior service. This is a safety issue because it leaves driver stranded unexpectedly and may also cause the ignition to shut off while driving I request an HSTSA investigate further or ensure the manufacturer repair repairs this issue under recall.

Related Complaints for the 2010 DODGE JOURNEY

Other ELECTRICAL SYSTEM Complaints

#11712439 — January 21, 2026 — The contact owns a 2010 Dodge Journey. The contact stated that the horn engaged unintendedly while driving. The conta...

#11668926 — June 24, 2025 — It all started with no starts and had starter replaced and then charging problem had new battery and alternator repla...

#11664129 — May 31, 2025 — Since buying my car, it has completely shut off while driving down the street 3 times with the key still in the run/o...

#11601593 — July 12, 2024 — I have been stranded in this vehicle to many times to count. Mostly I had to get a jump to get it back home or keep i...

#11587780 — May 9, 2024 — Fuse box is going bad. Rear windows, front mirrors don’t let up or down. 12V doesn’t work. Horn went out. Automatic k...

Recent Complaints for the 2010 DODGE JOURNEY

#11714702 — UNKNOWN OR OTHER — January 31, 2026 — The ignition fob messed up on me and won’t start the key fobs not reading it shuts off

#11687796 — AIR BAGS — September 17, 2025 — Faulty active head restraints in both front driver and passenger seats, causing both units to deploy while driving, c...

#11684112 — AIR BAGS — August 30, 2025 — I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am ...

#11684112 — SEATS — August 30, 2025 — I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am ...

#11668926 — ENGINE — June 24, 2025 — It all started with no starts and had starter replaced and then charging problem had new battery and alternator repla...