NHTSA Complaint #11684112 — 2010 DODGE JOURNEY AIR BAGS

Complaint Details

ODI Number	11684112
Vehicle	2010 DODGE JOURNEY
Component	AIR BAGS
Date of Incident	August 24, 2025
Date Filed	August 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am lucky no one was in my passenger seat and that I wasn't driving at that time. I looked more into it and it looks like the plastic encasing the metal bar which holds the headrest together snapped. Googling online I saw that this is a common issue with dodge, jeep, and Chrysler cars. I am now worried my driver side active headrest restraint system could go off while I am driving and cause an accident, as the passenger one definitely flew forward fast when it snapped.

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