2010 DODGE JOURNEY Seats Problems

22 NHTSA complaints on file

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Seats Issues in the 2010 DODGE JOURNEY

22 seats complaints have been filed with NHTSA for the 2010 DODGE JOURNEY. Of these, 0 involved a crash, 0 involved a fire, and 4 resulted in injury.

22
Complaints
0
Crashes
0
Fires
4
Injuries
0
Deaths

All Seats Complaints

#11684112 |
I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am lucky no one was in my passenger seat and that I wasn't driving at that time. I looked more into it and it looks like the plastic encasing the metal bar which holds the headrest together snapped. Googling online I saw that this is a common issue with dodge, jeep, and Chrysler cars. I am now worried my driver side active headrest restraint system could go off while I am driving and cause an accident, as the passenger one definitely flew forward fast when it snapped.
#11621351 |
My active headrests on the front seats have suddenly sprung, i.e. they have opened up. The car was parked in my yard, no other vehicles around, no accident/fender bender. I went out one day and the headrests were both opened up. This is a known problem for Dodge (at the time it happened, I researched) and they did extend the warranty for ten years; however, my vehicle is a 2010 so past that extended warranty. This is an expensive fix. I am a senior on a fixed income and wonder if there is any way to remedy this problem?
#11478036 |
My significant other and I were driving to cedar point with our kids and I was in the passenger seat. The headrest literally shoved my head forward. No accidents or anything. It just happened out of no where! This is very dangerous and considering it went off what if it was the driver seat and I was driving! This could have caused an accident.
#11438009 |
I just purchased a 2010 dodge journey. It has not been in an accident. This morning when getting in my car, I noticed the active headrest restraint has been deployed. I was not in an accident. The car with sitting in my driveway overnight.
#11405882 |
THE HEADRESTS DEPLOYED DRIVING DOWN THE ROAD
#11403713 |
BOTH AIR BAGS ON MY HEADREST DEPLOYED WHILE CAR WAS PARKED AND NOT IN A ACCIDENTS
#11398999 |
PASSENGER SIDE HEAD REST DEPLOYED FOR UNKNOWN REASON. NOT IN ACCIDENT.VEHICLE WAS PARKED.
#11395093 |
HEAD-REST ON DRIVER'S SIDE SEAT DEPLOYED FOR NO REASON. I WENT OUT TO MY PARKED CAR ONE MORNING AND IT WAS DEPLOYED. I COULD HAVE BEEN HURT OR CAUSED AN ACCIDENT IF I HAD BEEN DRIVING!
#11387662 |
WHILE DRIVING CAR JUST TURNS OFF FOR NO REASON. WHEN PUSHING THE REMOTE START BUTTON WINDOW ROLL DOWN. HEATED SEATS WILL NOT COME ON BUT FOR A SECOND OR TWO. THIS HAS HAPPENED SEVERAL TIMES.
#11375759 |
2010 JOURNEY SXT FOUND WITH ACTIVE HEADREST DEPLOYED ON THE FRONT DRIVER'S SEAT PARKED IN THE DRIVEWAY. NO ACCIDENTS - NO BUMPING. THE STEEL PIN WAS STILL IN THE CATCH AND PLASTIC CASING THAT IS SUPPOSED TO HOLD THE STEEL PIN BROKE AWAY.
#11372446 |
HEADREST AIRBAG DEPLOYED WITHOUT BEING HIT.
#11337138 |
MOVED A BAG IN THE BACK SEAT WHILE SITTING IN THE DRIVERS SEAT AND THE HEADREST DEPLOYED SMACKING ME IN THE BACK OF THE HEAD.
#11329704 |
HEAD RESTS BOTH ARE POPPED OUT. THEY HAVE SOMETHING TO DO WITH THE AIR BAG SYSTEM. THEY HIT MY HEAD ON THE DRIVER SIDE THE LAST WEEK HIT MY COUSIN IN THE HEAD. IT HURT A LOT. IT'S MY UNDERSTANDING FROM RESEARCH THIS HAPPENS ACROSS MANY YEARS AND MAKES OF DODGE JOURNEY. *TR
#11319744 |
VEHICLE WAS STATIONARY AND THE PIN POPPED OUT OF THE DRIVER'S SEAT HEADREST
#11309845 |
THE HEADREST ON OUR 2010 DODGE JOURNEY POPPED OPEN AS WE WERE DRIVING DOWN I-20. NO ACCIDENT, NO BUMP IN THE ROAD, NO SUDDEN STOP... IT JUST SPRUNG OPEN AND SMACKED MY HUSBAND IN THE BACK OF THE HEAD.
#11240371 |
I WAS DRIVING ON A VERY HOT DAY (107 DEGREES), AND THE PASSENGER HEADREST EXPLODED. THE CAR WAS IN MOTION ON A CITY STREET. NO ONE WAS SITTING IN THE SEAT, SO I ASSUME IT WAS DUE TO DRIVING IN HIGH HEAT. IT SOUNDED LIKE A GUNSHOT WENT OFF IN MY CAR AND I ALMOST GOT IN AN ACCIDENT. THE HEADREST IS COMPLETELY BROKEN.
#11173413 |
THE PASSENGER ACTIVE HEAD REST DEPLOYED WHILE PARKED IN THE DRIVEWAY. THE METAL CLIP INSIDE THE HEAD REST BROKE THE PLASTIC HOLDING IT. I CONTACTED DODGE AND THEY HAD A GUY COME AND TAKE PICTURES AND THEN A FEW WEEKS AFTER THAT I RECEIVED A LETTER STATING THEY WOULD NOT COVER THE COST OF THE HEAD REST. IT'S A DEFECTIVE HEAD REST, THERE SHOULD HAVE BEEN NO REASON AS TO WHY IT DEPLOYED AND BROKE.
#11082301 |
ACTIVE HEADREST PASSENGER SIDE DEPLOYED WHILE DRIVING 10 MPH ON DRY ROAD. HEADREST INTERNAL MECHANISM IS BROKEN AND UNABLE TO RESET.
#11005402 |
FRONT SEATS HEAD RESTS RETAINING PIN PLASTIC C CUP HOLDERS FAILING AND LETTING HEAD REST SNAP FORWARD WITH TREMENDOUS FORCE TOWARD HEAD OF DRIVER OR PASSENGER. BASICALLY A PLASTIC PART HOLDING A STEEL PIN THAT HINGES FAILING. IF WHILE DRIVING COULD CREATE CONCUSION TO EITHER DRIVER OR PASSENGER. SOUNDS LIKE CHERRY BOMB GOING OFF. THE VEHICLE IN MY CASE WAS IN GARAGE NOT MOVING, JUST BY CHANCE. IT BLEW UP.
#10883198 |
MY HEAD REST HAS CAME APART & THE DODGE DEALER DOESN'T KNOW HOW TO PUT IT BACK TOGETHER. I WAS TOLD IT IS PART OF THE AIR BAG RECALL & I JUST HAD THAT FIXED YESTERDAY. I DRIVE WITH MY SEAT STRAIGHT UP & I'M UNABLE TO DO SO BECAUSE OF THE HEAD REST.I MET A GUY FROM DODGE & HE TOOK PICTURES & MADE A REPORT BUT THAT WAS 3 WEEKS AGO. I NEED SOMETHING DONE. I WAS DRIVING MY CAR WHEN MY HEAD REST EXPLODED ON A SIDE STREET IF I WOULD OF BEEN ON THE HIGHWAY I WOULD OF PROBABLY WREAKED . I NEED HELP WITH THIS!!
#10409370 |
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE WAS NOT EQUIPPED WITH A REAR CENTER SEAT FRAME COVER AND THE OCCUPANT POSITIONED IN THE SEAT SUSTAINED INJURY TO THE RIGHT LEG DUE TO THE METAL TRACKS WITHIN THE SEAT FRAME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED THE VEHICLE WAS DESIGNED WITHOUT THE SEAT FRAME COVER. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 08/31/11*LJ UPDATED 09/09/11
#10383529 |
2010 DODGE JOURNEY. CONSUMER STATES POOR DESIGN OF VEHICLE. CONSUMER STATES A METAL POST THAT STICKS OUT FROM SEAT SMASHED HER GRANDSON'S INDEX FINGER *TGW THE CONSUMER STATED THE INCIDENT HAPPENED WHEN SHE FLIPPED THE SEAT DOWN. *JB

Other 2010 DODGE JOURNEY Problem Areas

Electrical System 573 complaints Engine 163 complaints Unknown Or Other 108 complaints Service Brakes 100 complaints Air Bags 87 complaints Steering 66 complaints Power Train 43 complaints Electronic Stability Control Esc 40 complaints Exterior Lighting 33 complaints Service Brakes Hydraulic 33 complaints Electrical Systemhorn 25 complaints Vehicle Speed Control 25 complaints Engine And Engine Cooling 19 complaints Visibilitywiper 16 complaints Suspension 13 complaints Wheels 12 complaints Fuelpropulsion System 7 complaints Tires 7 complaints Structurebody 6 complaints Electrical Systemignition 5 complaints Electrical Systemignitionswitch 5 complaints Engine And Engine Coolingengine 4 complaints Equipment Adaptivemobility 4 complaints Exterior Lightingheadlights 3 complaints Forward Collision Avoidance Adaptive Cruise Control 3 complaints Electrical Systemstarter Assembly 2 complaints Equipment 2 complaints Latcheslockslinkages 2 complaints Power Trainautomatic Transmission 2 complaints Power Trainaxle Assembly 2 complaints Seat Belts 2 complaints Seatsfront Assemblyhead Restraint 2 complaints Service Brakes Air 2 complaints Service Brakes Hydraulicfoundation Componentsdiscpads 2 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 2 complaints Steeringhydraulic Power Assisthose Piping And Connections 2 complaints Tiresvalve 2 complaints Traction Control System 2 complaints Visibility 2 complaints Air Bagsfrontaldriver Clockspringspiral Cassette 1 complaint Back Over Preventionwarningsexternalpedestrian Alert 1 complaint Electrical System12v24v48v Battery 1 complaint Electrical System12v24v48v Batterycables 1 complaint Engine And Engine Coolingcooling System 1 complaint Equipmentapplianceair Conditioner 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Fuel System Gasoline 1 complaint Fuel System Other 1 complaint Interior Lighting 1 complaint Power Traindrivelinedriveshaft 1 complaint Power Trainmanual Transmission 1 complaint Service Brakes Airdiscrotor 1 complaint Service Brakes Hydraulicfoundation Componentsdisccaliper 1 complaint Steeringhydraulic Power Assist System 1 complaint Structure 1 complaint Suspensionfront 1 complaint Suspensionrear 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Visibilitypower Window Devices And Controls 1 complaint
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