NHTSA Complaint #10883198 — 2010 DODGE JOURNEY SEATS

Complaint Details

ODI Number	10883198
Vehicle	2010 DODGE JOURNEY
Component	SEATS
Date of Incident	June 9, 2016
Date Filed	July 7, 2016
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

MY HEAD REST HAS CAME APART & THE DODGE DEALER DOESN'T KNOW HOW TO PUT IT BACK TOGETHER. I WAS TOLD IT IS PART OF THE AIR BAG RECALL & I JUST HAD THAT FIXED YESTERDAY. I DRIVE WITH MY SEAT STRAIGHT UP & I'M UNABLE TO DO SO BECAUSE OF THE HEAD REST.I MET A GUY FROM DODGE & HE TOOK PICTURES & MADE A REPORT BUT THAT WAS 3 WEEKS AGO. I NEED SOMETHING DONE. I WAS DRIVING MY CAR WHEN MY HEAD REST EXPLODED ON A SIDE STREET IF I WOULD OF BEEN ON THE HIGHWAY I WOULD OF PROBABLY WREAKED . I NEED HELP WITH THIS!!

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