NHTSA Complaint #11375759 — 2010 DODGE JOURNEY SEATS

Complaint Details

ODI Number	11375759
Vehicle	2010 DODGE JOURNEY
Component	SEATS
Date of Incident	November 17, 2020
Date Filed	November 21, 2020
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

2010 JOURNEY SXT FOUND WITH ACTIVE HEADREST DEPLOYED ON THE FRONT DRIVER'S SEAT PARKED IN THE DRIVEWAY. NO ACCIDENTS - NO BUMPING. THE STEEL PIN WAS STILL IN THE CATCH AND PLASTIC CASING THAT IS SUPPOSED TO HOLD THE STEEL PIN BROKE AWAY.

Related Complaints for the 2010 DODGE JOURNEY

Other SEATS Complaints

#11684112 — August 30, 2025 — I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am ...

#11621351 — October 22, 2024 — My active headrests on the front seats have suddenly sprung, i.e. they have opened up. The car was parked in my yard,...

#11478036 — August 7, 2022 — My significant other and I were driving to cedar point with our kids and I was in the passenger seat. The headrest li...

#11438009 — October 25, 2021 — I just purchased a 2010 dodge journey. It has not been in an accident. This morning when getting in my car, I noticed...

#11405882 — March 31, 2021 — THE HEADRESTS DEPLOYED DRIVING DOWN THE ROAD

Recent Complaints for the 2010 DODGE JOURNEY

#11714702 — UNKNOWN OR OTHER — January 31, 2026 — The ignition fob messed up on me and won’t start the key fobs not reading it shuts off

#11712439 — ELECTRICAL SYSTEM — January 21, 2026 — The contact owns a 2010 Dodge Journey. The contact stated that the horn engaged unintendedly while driving. The conta...

#11695022 — ELECTRICAL SYSTEM — October 22, 2025 — vehicle repeatedly fails to start because of ignition system defect I have to wiggle or finesse the key fob in the ig...

#11687796 — AIR BAGS — September 17, 2025 — Faulty active head restraints in both front driver and passenger seats, causing both units to deploy while driving, c...

#11684112 — AIR BAGS — August 30, 2025 — I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am ...