NHTSA Complaint #10683591 — 2010 DODGE JOURNEY ELECTRICAL SYSTEM

Complaint Details

ODI Number	10683591
Vehicle	2010 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	September 1, 2014
Date Filed	February 16, 2015
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

CAR COVERED UNDER RECALL 14373000:RQ14002...CAR WAS REPAIRED BEFORE I BROUGHT IT , BUT NOW THE PROBLEM IS HAPPENING AGAIN. I CALLED CHRYSLER, THEY AGREED TO FIX IT , BUT SAID THE NEEDED PARTS WERE ON BACK ORDER AND HAD NO IDEAL WHEN THE NEED PARTS (IGNITION SWITCH AND RETENTION RING) WOULD BE BACK INSTOCK!!!) CHRYSER SAID MY VIN # DIDN'T SHOW UP BECAUSE IT HAD BEEN REPAIRED BEFORE I BROUGHT IT, BUT THEY WOULD ADD ME TO THE LIST FOR REPAIR, BUT THEY DON'T KNOW WHEN THE PARTS WOULD BE AVAILABLE...I CAN'T DRIVE MY CAR BECAUSE OF THE IGNITION SWITCH AND RETENTION RING PROBLEMS!!! *TR

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