NHTSA Complaint #10559735 — 2010 DODGE JOURNEY ENGINE

Complaint Details

ODI Number	10559735
Vehicle	2010 DODGE JOURNEY
Component	ENGINE
Date of Incident	January 8, 2014
Date Filed	January 13, 2014
Mileage	61,010 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

VEHICLE STARTED TO HAVE A CLICKING NOISE A MONTH PRIOR TO FAILURE. AFTER A COLD SNAP, THE ENGINE BEGAN RUNNING VERY ROUGHLY AT START. DIAGNOSTICS SHOW THAT THE #2 CYLINDER IS FAILING, AND LEADING TO WEAK AIR INTAKE IN CYLINDERS #4 AND #6. MY RESEARCH HAS INDICATED THAT DODGE IS AWARE OF THOUSANDS OF COMPLAINTS OF A CYLINDER HEAD FAILURE IN THE ENGINE IN THIS MODEL OF CAR. THESE FAILURES HAVE LEAD TO A NATIONWIDE SHORTAGE OF THE PARTS TO FIX THE PROBLEM, I AM CURRENTLY 379TH ON A LIST REQUESTING THE PARTS TO FIX THIS PROBLEM. DODGE SEEMS TO BE KNOWINGLY AWARE OF A MAJOR DESIGN FLAW AND IS OFFERING NO HELP TO PEOPLE LIKE MYSELF THAT ARE OUTSIDE OF WARRANTY COVERAGE. *TR

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