2004 DODGE DURANGO Electrical System Problems

2004 DODGE DURANGO LIMITED HEMI ENGINE. FOR NO REASON DRIVING DOWN ROAD THE SUV WILL STOP RUNNING AT ANY SPEED, YOU LOSE ALL POWER STEERING AND BRAKES, AND ARE JUST COASTING. HAPPENED 4 TIMES IN 3 MONTHS, "NO ONE AT DODGE KNOWS WHY" EVEN THOUGH EVERY SITE ON THE INTERNET, SHOWS THIS TO BE A PROBLEM ON ALL THE 2004'S WITH NO ANSWERS FROM DODGE. THEN AFTER 4TH TIME WENT TO RESTART ENGINE AND ENGINE BLEW, A CONNECTING ROD SNAPPED IN HALF, WHICH IS OBVIOUSLY A FORGERY/METALIGY ISSUE. EVERYONE ONE WHO HAS LOOKED AT THIS SAYS SO AND IS A COMMON PROBLEM IN ALL THE 2004'S. THIS WAS A $49,000 SUV, AND THIS IS TERRIBLE, DODGE JUST SAYS $9,000. NO COMMENT. I'M SURE PEOPLE HAVE DIED FROM THE FIRST ISSUE, LOSS OF POWER, WITHOUT STEERING OR BRAKES, BUT DOES THE ENGINE FREEZING LIKE THAT, INSTANTLY, CAUSE THE WEAK CONNECTING ROD...

CAR SOMETIMES STARTS WITHOUT ELECTRICAL RESPONSE: TURN THE IGNITION ON AND ENGINE STARTS BUT NO ELECTRICITY. DRIVING ON INTERSTATE 95 AND ALL ELECTRICITY TO ALL PANELS AND POWER STEERING SHUTS OFF. THIS HAPPENS OFTEN AND RESULTS IN HAVING TO COAST TO STOP ON THE SIDE OF THE INTERSTATE WITH LITTLE CONTROL OF THE VEHICLE. I HAVE TO RESTART ENGINE SEVERAL TIMES BEFORE ELECTRICAL RESPONSE IS RESTORED. A TUMBLER KIT WAS INSTALLED UNDER WARRANTY (SERVICE AT PRITCHARD DODGE IN ITHACA, NY IN APRIL OF 2005) TO RESET ELECTRICAL CIRCUIT AND IT HELPED BUT NEVER FIXED THE PROBLEM, BUT NOW PROBLEM IS BACK AND GETTING WORSE. I DO NOT HAVE THE LUXURY TO BUY ANOTHER CAR SO I HAVE USED IT, BUT NOW IS TOO DANGEROUS. *TR

I RECEIVED A RECALL NOTICE IN NOV/DEC 2007 FROM DODGE REGARDING A RECALL ON MY 2004 DODGE DURANGO. I IMMEDIATELY MADE AN APPOINTMENT UPON RECEIVING THE NOTICE AND HAD IT REPAIRED ON JAN.2, 2008. THE RECALL WAS FOR A WIRING CLUSTER BEHIND THE INSTRUMENT PANEL , IT WOULD MALFUNCTION RESULTING IN A FIRE. RECENTLY WHILE ON A CAMPING TRIP WITH MY CHILDREN, BROTHER AND SISTER IN LAW AND MY SISTER AND HER FAMILY THE CAR CAUGHT FIRE. IT HAD BEEN PARKED SINCE APPROXIMATELY 5:00 THE DAY BEFORE. WE WOKE UP ON SUNDAY MORNING AND WERE STANDING AROUND THE CAMPFIRE AND ALL OF A SUDDEN THE HORN ON MY CAR BEEPED. I IMMEDIATELY CHECKED TO MAKE SURE ALL THE KIDS WERE ACCOUNTED FOR AND THEY WERE. MY 12 YEAR OLD SON RAN DOWN AND YELLED BACK THE CAR WAS ON FIRE. I LOOKED DOWN AND SAW FLAMES SHOOTING FORM THE WINDSHIELD...

OUR 2004 DODGE DURANGOS INTERIOR AND EXTERIOR LIGHTS FLASH ON AND OFF INTERMITTENTLY. IT HAPPENED ONLY A FEW TIMES IN THE BEGINNING, BUT AS WE WERE TRAVELING IT DID IT MORE CONTINUOUSLY ON AND OFF. DURING THE DAY IT WAS NOT AS NOTICEABLE, BUT AS NIGHT FALLS AND YOU ARE DRIVING EVERYTHING GOES DARK FOR A FEW SECONDS, WE HAVE A PROBLEM. AFRAID TO DRIVE AT NIGHT. ASKED DODGE ABOUT IT AND THEY SAY IF IT DOESN'T HAPPEN WHERE THEY CAN SEE IT THERE IS NOTHING THAT CAN BE DONE. THERE ARE ONLY 42,000 MILES ON OUR VEHICLE. CHECKED RECALLS AND THEY SAY WE ARE UP TO DATE ON ALL RECALLS.*TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HAS BEEN RANDOMLY OVERHEATING. THE FAILURE OCCURS WHILE THE VEHICLE IS BEING DRIVEN BETWEEN 30- 55 MPH. THE CONTACT MUST PULL THE VEHICLE OVER AND WAIT FOR IT TO COOL DOWN. IF THE DOORS ON THE VEHICLE ARE OPENED FOR MORE THAN FIVE MINUTES, THE VEHICLE WILL NOT START. IN ORDER FOR IT TO RESTART, THE VEHICLE MUST BE JUMPED WITH JUMPER CABLES. THE VEHICLE HAS NOT YET BEEN TAKEN TO THE DEALER. THROUGH ONLINE RESEARCH, THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL). THE MANUFACTURER STATED THAT THE RECALL DID NOT APPLY TO HER VEHICLE. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 80,000.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT HAS EXPERIENCED SEVERAL FAILURES WITH THIS VEHICLE FROM THE DATE OF PURCHASE. IN RAINY WEATHER CONDITIONS, THE INSTRUMENT PANEL COMPLETELY FAILS, THE HEADLIGHTS BLINK ON AND OFF, THE WINDSHIELD WIPERS DO NOT WORK, AND THE GEAR SHIFTER WILL NOT SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY FOUND WATER IN THE JUNCTION BOX, WHICH CAUSED CORROSION TO THE WIRING SYSTEM. THEY ALSO FOUND A SMALL CRACK IN THE WINDSHIELD, WHICH ALLOWED WATER TO LEAK INTO THE JUNCTION BOX. THE VEHICLE IS BEING REPAIRED AT THE COST OF $3,800. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 12,000 AND CURRENT MILEAGE WAS 71,000.

I BOUGHT MY 2004 DODGE DURANGO IN 2005 JANUARY WITH 666 MILES ON THE TRUCK. THE FIRST YEAR I HAD NO PROBLEMS AT ALL UNTIL ABOUT MARCH 2006 I WAS DRIVING FROM WASHINGTON STATE TO CALIFORNIA WHEN I NOTICE THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AND HAD IT CUT OFF IN CALIFORNIA. WELL, ON MY WAY BACK TO WASHINGTON STATE AFTER A WEEK I NOTICE THE CHECK ENGINE LIGHT CAME BACK ON I TOOK IT BACK TO THE DEALERSHIP FOR REPAIR. THE DEALERSHIP CUT OFF THE LIGHT AND TOLD ME THERE WAS A RECALL OUT ON THE 2004 DODGE DURANGO TO FIX THE INSTRUMENT PANEL. SO I TOOK THE 2004 DODGE DURANGO BACK IN TO FIX THE RECALL PROBLEM AND THEY SAID IT WAS FIXED. WELL, IN THE SUMMER OF 2006 I WAS DRIVING MY 2004 DODGE DURANGO WHEN THE LIGHTS STARTS TO GO...

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. AFTER THE VEHICLE HAD BEEN PARKED FOR AN HOUR OR SO, IT CAUGHT FIRE. AFTER FURTHER INSPECTION, IT WAS CONCLUDED THAT THE BLOWER MOTOR WAS THE POSSIBLE CAUSE OF THE FIRE. THE INSURANCE COMPANY IS IN THE PROCESS OF INVESTIGATING THE FAILURE. THE CONTACT HAS PICTURES AND A REPORT FROM THE FIRE DEPARTMENT, WHICH BOTH DESCRIBE THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 80,000. UPDATED 04-14-09 *BF UPDATED 04/15/09. *JB

ON SATURDAY 2/28/09 I NOTICED MY CARS THERMOSTAT ELEVATED TO H=HIGH. I CALLED THE DEALER THEY ADVISED ME TO BRING I IN. THEY HELD THE CARD FOR 4 DAYS ,BUT CALLED ON THE 3RD DAY TO TELL ME THE DIAGNOSTICS STATED I NEED TO CHANGE THE FAN CLUTCH ALTHOUGH IT'S WORKING FINE, HE ALSO STATED WHILE HE'S IN THEIR HE MIGHT AS WELL CHANGE THE THERMOSTAT AND A BELT NEAR THE FAN.. HOWEVER WHEN QUESTIONED IF THIS WOULD SOLVE THE PROBLEM HIS RESPONSE WAS I CANNOT GUARANTEE ANYTHING. TODAY I'M HAVING THE SAME PROBLEM AND I TOOK IT BACK TO THE DEALER AND HIS REPLY IS OH -WELL WE NEED TO LOOK FOR SOMETHING ELSE AND BY THE WAY YOU CAR IS 5 YEARS OLD AND THINGS HAPPEN..MY CAR IS 5 YEARS OLD WITH 43K MILES. MY CONCERN IS IN REGARDS TO THE RECENT RECALL ON SOME 2004 DODGE DURANGO...

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, THE OIL LIGHT WOULD ILLUMINATE, INDICATING THAT AN OIL CHANGE WAS NEEDED. THE VEHICLE ALSO SHUT OFF AT LEAST FIVE TIMES ON THE FREEWAY. IT WOULD USUALLY IMMEDIATELY RESTART, BUT THEN KICK BACK AFTER IT WOULD START. SHE TOOK THE VEHICLE TO THE DEALER AND ASKED ABOUT RECALLS AND OTHER COMPLAINTS AND WAS INFORMED THAT NONE WERE AVAILABLE. SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V528000 (ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH). THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THEY DID NOT HAVE THE PARTS AVAILABLE. SHE TOOK THE VEHICLE BACK TO THE DEALER NUMEROUS TIMES, BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. SHE CONSTANTLY CHANGED THE OIL IN THE VEHICLE AND WOULD GO THREE WEEKS BEFORE THE OIL INDICATOR WOULD ILLUMINATE AGAIN. THE VEHICLE BEGAN TO SMOKE UNDER...

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR ROUTINE INSPECTION AND VARIOUS WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. A TECHNICIAN STATED THAT NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL) WAS OUTSTANDING ON HIS VIN. THE TECHNICIAN FURTHER STATED THAT HE WOULD HAVE TO REPLACE THE CLUSTER AT THE COST OF $700 BECAUSE THE REMEDY WAS TO REPAIR THE DOME LIGHTS. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 69,940.

COMPONENT: UNKNOWN OR OTHER DETAILS: 2004 DURANGO WITHIN THE PAST 12 MONTHS HAS STALLED 3 TIMES WHILE DRIVING AND WAS ABLE TO IMMEDIATELY START BACK UP. ALSO, THE RADIO FROM TIME TO TIME WILL NOT WORK, SAME ISSUE WITH THE KEYLESS ENTRY. I'VE TAKEN THE CAR TO DEALERSHIPS AND NO ONE CAN PINPOINT A PROBLEM. THE ENGINE LIGHT ALSO BEEN ON AND OFF FOR A YEAR. THE DEALERSHIP "FLASHES" IT'S COMPUTER TO RESET THE LIGHT. *TR

2004 DURANGO WITHIN THE PAST 12 MONTHS HAS STALLED 3 TIMES WHILE DRIVING AND WAS ABLE TO IMMEDIATELY START BACK UP. ALSO, THE RADIO FROM TIME TO TIME WILL NOT WORK, SAME ISSUE WITH THE KEYLESS ENTRY. I'VE TAKEN THE CAR TO DEALERSHIPS AND NO ONE CAN PINPOINT A PROBLEM. THE ENGINE LIGHT ALSO BEEN ON AND OFF FOR A YEAR. THE DEALERSHIP "FLASHES" IT'S COMPUTER TO RESET THE LIGHT. *TR

MY 2004 DODGE DURANGO IS HAVING ELECTRICAL ISSUES. MOST OF MY LIGHTS ON MY INSTRUMENT PANEL STAY ON AT ALL TIMES, MY SPEEDOMETER OR ODOMETER WILL NOT WORK AND MY HEATING AND A/C WILL NOT WORK. MY REAR DEFROST AND REAR WIPER WILL ALSO NOT WORK. DEALERSHIP REFLASHED MY COMPUTER AND UPDATED COMPUTER BUT HAD NO AFFECT AT ALL. EVERYTHING ON THE EXTERIOR WORKS GREAT AND RUNS GREAT. *TR

2004 DODGE DURANGO INTERIOR LIGHTS WOULD NOT GO OFF. NEXT MORNING WENT TO START THE TRUCK SMOKE AND THEN FLAMES ENGULFED THE TRUCKS HAD TO CALL 911 TO HAVE FIRE PUT OUT. I WAS TOLD BY LOCAL DEALER AFTER RECALL CAME OUT NOT TO WORRY ABOUT THE RECALL THAT IT WAS A PAIN TO CHANGE THE PART OUT AND THAT THEY NEVER SAW ANY PROBLEMS WITH ANY OF THE ONES THEY HAD CHANGED BEFORE. *TR

OUR 2004 DODGE DURANGO SEEMS TO HAVE A PROBLEM WITH ITS CTM UNIT. THE INTERIOR LIGHTS WILL NOT TURN OFF PROPERLY. I HAVE FOUND NUMEROUS INSTANCES OF THIS SAME PROBLEM IN MY SEARCHING THE INTERNET. THIS UNIT SHOULD BE RECALLED BY DODGE SINCE THE PREVIOUS MODEL YEAR HAD A PROBLEM WITH THE SAME CTM COMPONENT. *TR

I PURCHASED A 04 DODGE DURANGO 1-1/2 MONTHS AGO. I WAS ONLY GIVEN 1 KEY. THEY KEYLESS ENTRY AND KEY ARE ONE. THE KEYLESS ENTRY DOES NOT LOCK OR UNLOCK THE VEHICLE. THE PRONG THAT HOLDS THE BATTERY DOWN BREAKS OFF EASILY. IF YOU TRY TO MANUALLY UNLOCK THE VEHICLE IT SETS OFF THE ALARM.I AM UNABLE TO LOCK MY VEHICLE UNLESS I SET THE ALARM OFF. I HAVE CHANGED THE BATTERY, STILL DOESN'T HELP. I LOOKED UP ON THE INTERNET AND FOUND THIS HAPPENS WITH THIS VEHICLE OFTEN BECAUSE IT IS POORLY MADE. I WAS TOLD I HAD TO PAY $200 TO REPLACE THE KEY AND IT WILL MOST LIKELY HAPPEN AGAIN. THERE SHOULD BE A RECALL ON THIS ITEM AS IT HAPPENS OFTEN AND I AM UNABLE TO LOCK MY VEHICLE WHICH MAKES IT MORE LIKELY FOR MY VEHICLE TO BE BROKEN INTO. THE WARRANTY DOES NOT COVER...

I HAVE FOUND THAT MY ELECTRICAL SYSTEM, SPECIFICALLY THE ALARM AT THE MOMENT, FAILS PERIODICALLY. THE CAR HAS SHUT DOWN WHILE RUNNING BEFORE. TOOK TO DEALERSHIP AND WAS TOLD THAT THEY COULD NOT DUPLICATE. NOW THE ALARM IS MALFUNCTIONING IN THAT IT GOES OFF BY ITSELF THE KEY WON'T SHUT IT OFF, AND TURNING THE ENGINE DOESN'T STOP IT EITHER. FURTHER, THE CAR IS MANUFACTURED WITH A KILL SWITCH IN THE OEM ALARM. I HAVE READ MANY COMPLAINTS SIMILAR TO THIS ON THIS VEHICLE WITH NO SATISFACTION OR ACKNOWLEDGEMENT FROM THE MANUFACTURER. I AM THE SOLE OWNER OF THIS VEHICLE. THE FACT THAT THE ALARM/ELECTRICAL SYSTEM IS OEM AND THAT THE ALARM CAN DISABLE THE ENGINE POSES A PROBLEM. THE CAR RECENTLY FELL OUT OF WARRANTY, ADMITTEDLY, BUT THE FACT REMAINS THAT THERE APPEARS TO BE A LETENT DEFECT IN THE ALARM/ELECTRICAL SYSTEM THAT CAN BE AND IS VERY DANGEROUS....

LAST YEAR I RECEIVED A RECALL NOTICE FOR MY 2004 DODGE DURANGO CONCERNING AN ELECTRICAL COMPONENT. I TOOK THE VEHICLE TO BERRYVILLE DODGE IN BERRYVILLE,AR TO HAVE IT FIXED. THEY DID THE RECALL AND WHEN I PICKED UP THE CAR THE DRIVER DOOR LOCK WOULD NOT WORK ALONG WITH THE RADIO/CD/DVD/SAT RADIO COMPONENT. I COMPLAINED THEY SAID TO CALL CHRYSLER. I CALLED CHRYSLER AND THEY DENIED RESPONSIBILITY. THEY SAID IT WAS COINCIDENCE! I WENT TO 2 OTHER DODGE DEALERS AND BOTH SAID THE SAME THING HAD HAPPENED AT THEIR DEALERSHIP BUT THEY FIXED THE RADIO AND DOOR LOCKS. THE BERRYVILLE DEALER REFUSED AND CHRYSLER REFUSED TO REPAIR UNLESS I PAID FOR IT.($80 FOR THE LOCK, $600 FOR THE RADIO). IS THERE ANYTHING I CAN DO ABOUT IT? CALLING CHRYSLER IS A WASTE AND THE DEALER WONT DO ANYTHING EITHER. *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED IN A PUBLIC PARKING LOT, IT ERUPTED INTO FLAMES. THERE WERE NO PRIOR WARNINGS OR INJURIES. THE FIRE AND POLICE DEPARTMENTS WERE CALLED TO THE SCENE AND A REPORT WAS FILED. THE FIRE DEPARTMENT MARSHALL STATED THAT THE CAUSE OF THE FAILURE WAS ELECTRICAL DUE TO DEFECTIVE WIRING WITHIN THE INSTRUMENT PANEL. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.

ELECTRICAL SYSTEM - ENGINE MANAGEMENT SOFTWARE UPDATE - SINCE UPDATE, SEVERAL FUNCTIONS ARE NOT OPERATING AS THEY DID WHEN THE VEHICLE WAS NEW. PRIOR TO THE UPGRADE INTERIOR LIGHTS DIMMED BEFORE SHUTTING OFF, THEY NO LONGER DO, AFTER THE UPGRADE, THE DRIVER MEMORY SYSTEM THAT REMEMBERED SEAT AND MIRROR POSITIONS, HEAT/AC SETTINGS AND RADIO SETTINGS NOW FUNCTIONS DIFFERENTLY .. ALSO, NOT SURE IF THIS IS RELATED BUT THE DRIVERS DOOR, WHEN CLOSED WOULD NOT TURN THE INTERIOR LIGHTS OFF. THE FRUSTRATION IS THAT THERE IS NO LONGER A MECHANICAL SWITCH TO ACCOMPLISH THIS SO IT APPEARS THAT THIS PROCESS IS SOFTWARE CONTROLLED. ALSO WITHIN THE PAST TWO WEEKS, THE ENGINE OVERHEATED FOR NO APPARENT REASON. TO DATE, THE PROBLEM HAS NOT RECURRED. *TR

ON MAY 27TH I DROVE MY CAR HOME FROM WORK AND NOTICED THAT MY INTERIOR LIGHTS WOULDN'T CUT OFF. WHEN I GOT HOME AROUND 5:30 I WENT INSIDE MY HOME. MY NIECE COME IN THE DOOR AROUND 6:15 AND TOLD ME THAT MY 2004 DODGE DURANGO WAS ON FIRE. MY HUSBAND TRIED TO PUT THE FIRE OUT WITH A GARDEN HOSE. I CALLED 911 AND THE FIRE DEPARTMENT COME OUT AND FILLED OUT A REPORT. I HAVE CONTACTED CHRYSLER ABOUT THIS PROBLEM BECAUSE I WAS TOLD BY MY INSURANCE COMPANY THAT THERE WAS A RECALL THAT COULD HAVE CAUSED THIS. *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN HE PUTS HIS SEAT BELT ON, A SPARK COMES FROM THE RETRACTOR AREA AND THE RADIO SHUTS OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY CHANGED THE BATTERY TWICE, YET THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 59,439 AND FAILURE MILEAGE WAS 40,000. UPDATED 07/29/08. *LJ THE CONSUMER STATED THE RADIO BURNED OUT. UPDATED 07/29/08

ON SATURDAY 2/16, THE DOME LIGHTS WERE NOT DIMMING AND GOING OUT AND THERE WAS A SLIGHT SMELL OF HOT WIRES. BY SUNDAY THE SMELL WAS VERY INTENSE. WE LEFT HE CAR PARKED AND PLANNED ON GETTING IT TO THE DEALER ON MONDAY. MONDAY MORNING I WENT OUT AND STARTED THE TRUCK TO LET IT WARM UP BEFORE I TOOK IT TO THE DEALER. I WENT BACK INSIDE FOR A COUPLE MINUTES. WHILE I WAS INSIDE, A NEIGHBOR RANG THE DOOR BELL AND TOLD ME THAT THE CAR WAS ON FIRE. I CALLED THE FIRE DEPARTMENT THEY CAME AND EXTINGUISHED THE FIRE. WE HAD THE FIRE INSPECTOR COME OUT SO WE COULD HAVE A REPORT ON FILE. BOTH THE FIRE INVESTIGATOR AND THE INSURANCE CLAIMS AGENT FELT THAT THE FIRE WAS CAUSED BY THE WIRING UNDER THE DASH. THE CAR WAS A TOTAL LOSS WITH A GAPING HOLE STRAIGHT THROUGH...

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 35 MPH, THE INTERIOR LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AFTER DRIVING FOR ONE MILE. HE NOTICED SMOKE COMING FROM THE LIGHT SWITCH AND INSTRUMENT PANEL. HE EXITED THE VEHICLE BEFORE IT BURST INTO FLAMES. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE MANUFACTURER STATED THAT THE FIRE WAS NOT CAUSED BY A MANUFACTURER DEFECT, BUT APPEARED TO BE FROM AFTERMARKET WIRES. THE MANUFACTURER ALSO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL). THE CONTACT HAS A VIDEO OF THE INCIDENT. THE CURRENT AND FAILURE MILEAGES WERE 59,900.

VEH PROBLEM ON 1/1/08 -- 2004 DODGE DURANGO HTTP://WWW.DATATOWN.COM/CHRYSLER/ 1/3/08: CALLED CHRYSLER DEALER ' 1-800-992-1997 SPOKE TO AMY (REF 17081406 (ID#AJ267) SHE REQUESTED THE VEHICLE ID NO ' THE LAST EIGHT ' I GAVE HER ' SHE ASK WHAT OUR ADDRESS WAS AND TELEPHONE NUMBER ' I GAVE IT TO HER. SHE ASKED IF I CONTACTED THE SHOP WHERE I GET IT SERVICED AT ' I SAID, NO I WAS CONTACTING YOU FIRST. I TOLD HER I WANTED TO SEE IF THIS WAS COVERED UNDER THE 7 YEAR/70,000 MILE WARRANTY ' SHE SAID, I DID NOT HAVE THAT ' I SAID YES I DID THAT'S WHAT MADE US BUY THE VEHICLE. SHE SAID TO CONTACT THE PLACE WHERE WE BOUGHT IT FROM ' IN ROXBOROGH - SHE SAID, WHAT PROBLEM ARE YOU HAVING. I TOLD HER THAT THE PROBLEM STARTED WHEN I GOT THE RECALL FIXED FOR INSTRUMENT CLUSTER. WE...

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT HEARD A CLICKING NOISE WHEN HE TURNED THE KEY IN THE IGNITION. THE DEALER PREVIOUSLY PERFORMED ELECTRICAL REPAIRS ON THE VEHICLE, BUT THE FAILURE STILL OCCURRED. THE CURRENT MILEAGE WAS 38,000 AND FAILURE MILEAGE WAS 4,000.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 5 MPH, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE DEALER STATED THAT THEY REPAIRED THE FAILURE, BUT DID NOT INFORM THE CONTACT OF WHAT CAUSED THE FAILURE. THE CONTACT RECEIVED RECALL NOTICE # 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL). THE DEALER MADE THE REPAIR LISTED IN THE RECALL. THE CONTACT STATED THAT THE ABS LIGHT ON THE INSTRUMENT PANEL ILLUMINATED THE SAME DAY AS THE RECALL REPAIR WORK WAS COMPLETED. AS OF JULY 5, 2007, THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 30,000 AND FAILURE MILEAGE WAS 200.

WHEN I GOT INTO MY TRUCK TO TAKE MY HUSBAND TO WORK THE RADIO DID NOT HAVE ANY SOUND, BUT THE POWER WAS ON. AS SOON AS THIS HAPPENED I KNEW IT WAS GOING TO BE A REPEAT OF WHAT HAPPENED LAST MONTH, AND IT WAS! SOON AFTER THE AIRBAG LIGHT CAME ON AND MANY OTHER LIGHTS ON THE PANEL. THE GAUGES STARTED JUMPING UP AND DOWN. AFTER I HEARD OF THE RECALL WE TOOK THE TRUCK TO THE DEALER, THEY TOLD US THIS WAS FIXED, OBVIOUSLY IT WAS NOT. I AGREE WITH COMPLAINT# 10060005, I FEEL WATER IS POSSIBLY GETTING INTO PLACES IT SHOULD NOT BE, THE DEALER HAD ALREADY RESEALED THE TOP OF MY TRUCK BECAUSE MY DRIVER'S SIDE DOOR WAS LEAKING AND WATER WAS DRIPPING FROM MY HEADLINER!, NOT LONG AGO AFTER IT RAINED WATER WAS COMING IN NEAR THE WINDSHIELD ON THE PASSENGER SIDE, WE CALLED...

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE PARKED THE VEHICLE SUDDENLY CAUGHT ON FIRE. THE FIRE DEPARTMENT CONTAINED THE BLAZE TO THE HOOD AND DASHBOARD AREAS OF THE VEHICLE. THE FIRE WAS EXTINGUISHED, BUT THE VEHICLE WAS DESTROYED. APPROXIMATELY THREE HOURS PRIOR TO THE FIRE, ALL OF THE INTERIOR LIGHTS ILLUMINATED. THE FAILURE WAS DIAGNOSED AS ELECTRICAL, AND THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. BOTH A POLICE AND FIRE REPORTS WERE TAKEN, AND THE CONTACT POSSESSED PICTURES OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 11,000.*AK

2004 5.7L HEMI , 46000 MILES, FIRST STALLED WHEN DRIVING 35 MPH ON MARCH 12, PULLED OVER AND WAS ABLE TO RESTART. SINCE THEN ENGINE LIGHT COMES ON INTERMITTENTLY, CAR HAS NOW STALLED MULTIPLE TIMES AT DIFFERENT SPEEDS AND DRIVING CONDITIONS. ALSO SUDDEN RPM DROP OFF AT LOW IDLE. ONE THING IS CONSISTENT, STALLS LEAVE NO POWER STEERING OR BRAKES, THIS IS SCARY AND DANGEROUS !!! NO ACCIDENTS...YET GOING TO CALL TOMORROW TO SEE IF CAN GET INTO DEALERSHIP AND HAVE TSB APPLIED. *JB

I WAS DRIVING DOWN THE HIGHWAY FOR ABOUT 3 MINUTES AND I NOTICED THE INTERIOR LIGHTING WAS ON. AT THIS TIME MY INSTRUMENT PANEL STARTED SMOKING. ONCE THIS HAPPENED THE GAUGES STARTED ACTING CRAZY AND THE WINDSHIELD WIPERS CAME ON. THE SWITCH WAS NOT ON AND THERE WERE NO LIGHTS IN THE DASH. BY THE TIME I GOT TO THE SIDE OF THE ROAD THE DASH HAD BLACK SMOKE COMING FROM IT. WITHIN 5 MINUTES THE VEHICLE WAS COMPLETELY ENGULFED WITH FLAMES. BY THE TIME THE FIRE AND RESCUE GOT THERE THE TRAFFIC ON THE HIGHWAY HAD SLOWED CONSIDERABLY AND THE SMOKE WAS SO BAD YOU COULDN'T EVEN SEE THE HIGHWAY. THE VEHICLE WAS A TOTAL LOSS. THERE ARE A NUMBER OF THINGS THAT COULD HAVE HAPPENED. THANKFULLY NO ONE WAS INJURED AND MY CHILDREN WERE NOT IN THE VEHICLE. *JB

ON SEVERAL INSTANCES BEGINNING APPROXIMATELY NOVEMBER OF 2006 THE INTERIOR LIGHTS WOULD EITHER STAY ON, OR NOT COME ON AT ALL. SOMETIMES, UPON ENTERING THE CAR, WE WOULD HAVE TO WAIT TWENTY MINUTES OR MORE TO GET THE LIGHTS TO GO OUT. A FEW INSTANCES, THE LIGHTS WOULD NEVER GO OUT AND RAN THE BATTERY DOWN. EVENTUALLY, NO LIGHTS AT ALL WOULD COME ON AND AT ONE POINT YOU COULD SMELL SOMETHING BURNING, BUT NEVER SEE IT. WHEN APPROACHING THE JEFF WYLER DODGE, AND HAVING OUR CAR SERVICED TODAY (ON 3-14-07), THEY HAD US PAY FOR A DIAGNOSTICS AND STATED THAT THE INSTRUMENTAL CLUSTER (SP?) NEEDED TO BE REPLACED AND THE COST WAS CLOSE TO $500.00. DUE TO THE PRICE OF THE PART, WE DECIDED NOT TO HAVE THEM REPLACE IT RIGHT AWAY. TONIGHT, WHILE READING THE NEWS, I CAME UPON AN ARTICLE ON WLWT.COM AND FOUND THAT IF YOU...

I HAVE HAD A 2004 5.7 LIMITED DODGE DURANGO 2004 VERSION AND HAVE CONSISTENT ELECTRICAL PROBLEMS. THE FIRST TIME THE TRUCK DID NOT START WHEN I WAS OUT OF STATE. I NEEDED TO GET TOWED TO A DODGE DEALER AND IT TOOK ALMOST 3 WEEKS TO FIX. THEY STATED THAT THE ELECTRIC SYSTEM SHORTED OUT AND REPLACED SOME SYSTEM WITHIN THE CAR. AFTER GETTING THE CAR BACK I HAD CONSISTENT PROBLEMS WITH THE AIR CONDITIONING SYSTEM,INTERIOR LIGHTS, RADIO SYSTEM ETC. THEY WOULD WORK SOMETIMES AND NOT WORK MOST OF THE TIME. I TOOK THE TRUCK TO THE DEALER (BRIDGE CHRYSLER IN NEW YORK) SEVERAL TIMES AND THEY SAID THERE WAS NO PROBLEM. AFTER CALLING THE MAIN COMPLAINT LINE SEVERAL TIMES THEY ASKED ME TO BRING IT TO ANOTHER DEALER IN BROOKLYN.(BAY RIDGE) THE SERVICE MANAGER DAN WORKED WITH THE SERVICE DEPARTMENT FOR ANOTHER 2 WEEKS TO FINALLY IDENTIFY THAT THE...

ON MARCH 1ST, 2007 WE NOTICED THAT ALL THE INTERIOR LIGHTS IN OUR 2004 DURANGO WOULD NOT TURN OFF. CONTACTED THE DEALERSHIP AND THEY COULDN'T TAKE THE VEHICLE UNTIL THE 2ND. DISCONNECTED THE BATTERY, AND RE-CONNECTED IT TO TAKE IT TO THE DEALERSHIP ON THE 2ND. THE DEALERSHIP HAD THE VEHICLE UNTIL THE 6TH. MY WIFE WENT TO THE DEALERSHIP ON MARCH 6, 2007 TO FIND OUT IF THEY KNEW WHAT WAS WRONG, BECAUSE THEY WOULDN'T ANSWER THEIR PHONES. WHEN SHE GOT THERE SHE LEARNED THAT THERE HAD BEEN A FIRE IN THE SERVICE DEPARTMENT OVER NIGHT. IT WAS EXPECTED THAT OUR VEHICLE HAD CAUSED THE FIRE. I WAS COMPLETELY SURPRISED WHEN I HEARD THE NEWS, BUT KNOW THAT I HAVE SEEN ALL THE REPORTS ABOUT SIMILAR INCIDENTS IT DOESN'T SURPRISE ME AT ALL. I AM JUST GLAD THIS HAPPENED AT THE DEALERSHIP, AND NOT AT MY HOME. OR EVEN...

2004 DODGE DURANGO THAT QUITS WHILE ON THE HIGHWAY AND AFTER PARKED. *JB

INTERIOR LIGHTS WILL NOT GO OUT. HEATED SEATS WILL NOT WORK, AIR PANEL LIGHTS DO NOT WORK. ONCE VEHICLE HAS BEEN SHUT OFF, I AM ABLE TO TURN OFF MAP LIGHTS AFTER ABOUT 5 MINUTES. THE LIGHT IN THE TAILGATE CANNOT BE SHUT OFF AT ALL. I HAVE AN APPOINTMENT WITH MINOT CHRYSLER ON 19 FEB, AND WAS TOLD THEY HAD SAME ISSUE ABOUT 2 WEEKS AGO, WITH ANOTHER DURANGO. I WAS TOLD BY THEM TO DISCONNECT THE BATTERY, AND AFTER READING ABOUT ALL OF THE VEHICLE FIRES, VEHICLE WILL NOT BE DRIVEN AGAIN UNTIL RESOLVED. THEY BELIEVE THEY KNOW THE CAUSE, WHICH WILL COST ME ABOUT 600.00. UNFORTUNATE I HAVE LEASED THE VEHICLE, AND AM OVER THE 3 YEAR, 36000 MILE WARRANTY. VEHICLE NOW HAS ABOUT 42000 MILES. ALSO NOTE, MY LEASE IS DONE ON THE 28TH OF MARCH. *JB

TL*- THE CONTACT STATED THAT WHILE STOPPING AT A STOP LIGHT IN THE 2004 DODGE DURANGO WITH 38000 FAILURE MILEAGE, AND ATTEMPTING TO ACCELERATE, THE VEHICLE COMPLETELY LOST POWER. THE VEHICLE HAD TO BE RESTARTED. ALSO, THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH DOWN A HILL AND ATTEMPTING TO MAKE A TURN HE REALIZED THAT THE VEHICLE LOST POWER. THE VEHICLE HAD TO BE RESTARTED. THE VEHICLE HAS NOT BEEN REPAIRED. *AK

TL*- THE CONTACT STATED THAT THE 2004 DODGE DURANGO LOST POWER ON 01/05/07. THE CONTACT STATED THAT WHILE COMING TO A STOP THE ENGINE STALLED. THE BRAKES DIDN'T ENGAGE WHEN THE VEHICLE LOST POWER. THIS HAPPENED DURING AN EVENING IN WHICH THE ROAD CONDITIONS WERE DRY AND CLEAR. LAST SUMMER WHEN THE FAILURE OCCURRED, HE CONTACT THE DEALERSHIP, AND WAS TOLD THAT SINCE THE ENGINE LIGHT DIDN'T APPEAR THERE WAS NOTHING THEY COULD DO TO THE VEHICLE. THE CONTACT STATED THAT HE FILED A COMPLAINT WITH THE MANUFACTURER ,AND THEY CAME TO INSPECT THE VEHICLE AND FOUND NOTHING WRONG WITH THE VEHICLE. THE CONTACT CASE # FOR DODGE MANUFACTURERS IS # 15848035 AND THIS CASE WAS DONE ON 01/08/07. THE CONTACT FOUND A DEFECT INVESTIGATION WITH NHTSA ACTION# EA05018. UPDATED 03/02/07.*JB

WE BOUGHT OUR DURANGO IN APRIL 2006. IT IS A 2004 AND JUST REACHED 40,000 MILES. TODAY WHEN WE DROVE IT THE DOME LIGHTS CAME ON LIKE ALWAYS WHEN WE GOT IN THE CAR, BUT THEN THEY NEVER TURNED OFF. WE THOUGHT MAYBE OUR SWITCH OR SOMETHING WAS BAD. WE GOT HOME AND PARKED IT, THEN ABOUT 20 MINUTES LATER, WE WENT TO GET INTO IT AND ....IT WAS FILLED WITH SMOKE. THE WHOLE FRONT OF OUR CAR IS BURNED...THE DASH, THE WINDSHIELD, THE SEATS, THE CEILING IS ALL BURNED AND HANGING DOWN WITH THE WIRES ALL MELTED AND BURNED. WE ARE SO LUCKY THIS DIDN'T HAPPEN TO US WHEN WE WERE IN IT, OR THAT IT DIDN'T REACH THE GAS TANK AND EXPLODE. WE THINK PROBABLY THE LACK OF OXYGEN INSIDE OF THE CAR KILLED THE FIRE BEFORE THE WHOLE CAR WAS BURNT TO THE GROUND. ANYWAY, I HAVE...

2004 HEMI DURANGO, DRIVING DOWN FREEWAY AND VEHICLE SHUTS OFF. PLACED VEHICLE IN NEUTRAL AND RECOVERED. COASTED TO A STOP IN BREAKDOWN LANE. PLACED VEHICLE IN PARK AND RE STARTED VEHICLE. IT TOOK 2 ATTEMPTS TO RE START IT WAS ALMOST LIKE THE ENGINE HAD LOADED UP. IT THEN RE STARTED FINE AFTER THE 2ND ATTEMPT. THIS HAS HAPPENED ON SEVERAL OCCASIONS DURING DRIVING BUT ONLY ONCE AT FWY SPEED. *NM

2004 DODGE DURANGO. INITIALLY INTERIOR DOME LIGHTS WOULD NOT AUTOMATICALLY DIM AND TURN OFF UPON ENTERING THE CAR. LIGHTS WOULD TURN OFF BY MANUALLY PUSHING BUTTON TWICE- ONCE TO DIM/ NEEDED TO WAIT A PERIOD OF TIME/ THEN AGAIN TO TURN OFF. THIS BEGAN 5 DAYS AGO. AFTER BACK HATCH WAS OPENED AND CLOSED, BACK HATCH LIGHT STAYED ON CONTINUOUSLY, THIS BEGAN 3 DAYS AGO. BOTTOM OF INSTRUMENT PANEL/ HEATER AREA FAILED TO ILLUMINATE ON OCCASION. THIS BEGAN ABOUT 3 DAYS AGO. DROVE YESTERDAY, DRIVING FINE OTHER THAN THESE ELECTRICAL ISSUES. ABOUT 1 HOUR AFTER DRIVING CAR, HORRIBLE SMELL OCCURED IN INTERIOR- SMELLED LIKE A CROSS BETWEEN SOMETHING BURNING/ MELTING AND PAINT FUMES. UPON STARTING THE CAR THE WINDSHIELD WIPERS STARTED ON HIGH SPEED AND THE TOW LIGHT WAS FLASHING- COULD NOT TURN OFF WIPERS. MORE OF INSTRUMENT PANEL LIGHTS WERE OUT, ELECTRICAL SYSTEM SEEMED CRAZY. IMMEDIATELY TURNED OFF CAR,...

MY VEHICLE WAS PARKED IN MY DRIVEWAY TURNED OFF. THE DASH CAUGHT ON FIRE AND FILLED THE VEHICLE WITH SMOKE. THE DASH IS NOW COMPLETELY INOPERABLE. CHRYSLER IS REFUSING TO PAY FOR THE REPAIR BECAUSE THE VEHICLE IS OUT OF WARRANTY, THE DEALER CANNOT SAY WHAT CAUSED THIS PROBLEM. THIS VEHICLE IS UNSAFE!! *NM

INSTRUMENT PANEL FLASHING, APPEARING TO SHORT OUT CAUSED BATTERY TO DIE. SIMILAR ELECTRICAL PROBLEMS INCLUDE INSTRUMENT PANEL SHUTTING OFF DURING DRIVING AND A/C NOT WORKING. *JB

2004 DODGE DURANGO, THE INTERIOR LIGHTS STAYED ON. I WAS INSTRUCTED BY THE DEALER TO PULL THE FUSE FOR THE LIGHTS (NOT MARKED). PULLED FUSE OUT AND SPARKS AND SMOKE CAME FROM UNDER THE DASH (BEHIND THE GAUGES). A FIRE BROKE OUT AND DESTROYED THE VEHICLE. *JB

2004 DODGE DURANGO, THE INTERIOR LIGHTS STAYED ON. I PURCHASED THE VEHICLE TWO WEEKS PRIOR. I WAS INSTRUCTED BY A DEALER TO PULL THE FUSE FOR THE LIGHTS (NOT MARKED). PULLED FUSE OUT AND SPARKS AND SMOKE CAME FROM UNDER THE DASH (BEHIND THE GAUGES). A FIRE BROKE OUT AND DESTROYED THE VEHICLE. WHEN I CHECKED, THOUGHT THE YES WAS MARKED ON THE FIRST PAGE - RESUBMITTING. *JB

DT*: THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, AND CHANGING FROM A BRAKING SITUATION TO ACCELERATION, THE VEHICLE BUCKED. FOR A FEW SECONDS, THE RADIO SHUT OFF, AND THE BRAKE WARNING LIGHT AND OIL WARNING LIGHT ILLUMINATED. DURING THAT TIME, THE CRUISE CONTROL ALSO DISENGAGED. THE VEHICLE WAS NOT TAKEN IN FOR SERVICE.

BOUGHT 2004 3.7L DODGE DURANGO JAN 2004 .WITHIN YEAR, CHECK ENGINE LIGHT CAME ON. TOOK IT TO ARRIGO DODGE, WPBCH, FLORIDA. LEFT IT FOR A FEW DAYS, CALLED TO SAY IT WAS READY. REASON FOR FAILURE - BAD SENSOR. DROVE HOME, LIGHT BACK ON.TOOK IT TO ARRIGO. THEY KEPT IT FOR A WEEK. THEY EXPLAINED THAT THE HARNESS (ELECTRICAL) HAD A SHORT, SO THEY REPLACED IT.GOT IT BACK WITH THE LIGHT ON. THEY TOOK IT BACK INTO THE SHOP FOR ABOUT 5 MINUTES THEN THE SERVICE ADVISOR TOOK IT BACK TO SAY THEY JUST TURNED OFF THE WARNING LIGHT. WITHIN A MONTH MY MECHANIC TOLD ME THAT THERE IS A VIBRATION IN THE MOTOR. BY THE BEGINING OF 2006, THE VIBRATION GOT WORSE. EVENTUALLY THE VEHICLE BROKE DOWN. BY THIS TIME, MY 75000 MILE POWERTRANE WARRANTY HAD RUN OUT. MY MECHANIC TOLD ME THAT THERE WAS SLUDGE STUCK IN THE...

DT*: THE CONTACT STATED WHILE DRIVING 15MPH THE VEHICLE CAUGHT ON FIRE. THERE IS POSSIBLE INTERNAL SMOKE DAMAGE TO THE CONTACT'S LUNGS. WHEN THE FIRE DEPARTMENT EXTINGUISHED THE FIRE THE POLICE DEPARTMENT FILED A REPORT. THE FIRE STARTED WITH THE INTERNAL LIGHTS AND HEADLIGHTS SWITCH. THE INSURANCE COMPANY DETERMINED THE VEHICLE WAS TOTALED AND ARE CURRENTLY INSPECTING THE VEHICLE. PREVIOUSLY, ON MULTIPLE OCCASIONS THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR ELECTRICAL ISSUES. THE INTERNAL LIGHTS REMAINED ILLUMINATED, THE ALARM TURNED ON, AND WHILE TOUCHING THE DOOR IT SHOCKED THE CONTACT. THE DEALER REPLACED THE KEYLESS ENTRY, AN ELECTRICAL PART AND A PART IN THE HEATER. THE VEHICLE WAS BEING TAKEN BACK TO THE DEALERSHIP WHEN THE FIRE OCCURRED.

I LEASE A 2004 DODGE DURANGO LIMITED W/ A 5.7 HEMI. THIS VEHICLE STALLED ON SLICK ROAD DOING APPROX, 35-40 MPH. I TRIED TO STOP VEHICLE AND LOST CONTROL. WENT OFF ROAD INTO DITCH AND ROLLED VEHICLE. ALL PASSENGERS IN VEHICLE (4) WERE ALL UNINJURED. THIS VEHICLE HAS DONE THIS SINCE IT HAD 1803 MILES ON IT. THIS TRUCK HAS HAD MULTIPLE PROBLEMS AND HAS BEEN A NIGHTMARE. THIS VEHICLE IS UNSAFE AS I HAVE SAID SINCE FIRST EPISODE OF STALLING. NOW THIS TRUCK HAS APPROX, 21000 MILES ON IT AND THIS PROBLEM RECURRED. WE ARE SCARED TO DRIVE TRUCK. MANU, SAYS NOT TO WORRY" IF THIS HAPPENS, AIRBAGS WILL STILL DEPLOY." ARE YOU SERIOUS !! ENOUGH IS ENOUGH! LETS GET TOGETHER AND MAKE THIS PROBLEM KNOWN. AT THIS POINT I AM READY FOR ACTION TO BE TAKEN AND ALL THE CONSUMERS THAT HAVE THIS PROBLEM NEED TO UNITE AND...