NHTSA Complaint #10234270 — 2004 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10234270
Vehicle 2004 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 110,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

ELECTRICAL SYSTEM - ENGINE MANAGEMENT SOFTWARE UPDATE - SINCE UPDATE, SEVERAL FUNCTIONS ARE NOT OPERATING AS THEY DID WHEN THE VEHICLE WAS NEW. PRIOR TO THE UPGRADE INTERIOR LIGHTS DIMMED BEFORE SHUTTING OFF, THEY NO LONGER DO, AFTER THE UPGRADE, THE DRIVER MEMORY SYSTEM THAT REMEMBERED SEAT AND MIRROR POSITIONS, HEAT/AC SETTINGS AND RADIO SETTINGS NOW FUNCTIONS DIFFERENTLY .. ALSO, NOT SURE IF THIS IS RELATED BUT THE DRIVERS DOOR, WHEN CLOSED WOULD NOT TURN THE INTERIOR LIGHTS OFF. THE FRUSTRATION IS THAT THERE IS NO LONGER A MECHANICAL SWITCH TO ACCOMPLISH THIS SO IT APPEARS THAT THIS PROCESS IS SOFTWARE CONTROLLED. ALSO WITHIN THE PAST TWO WEEKS, THE ENGINE OVERHEATED FOR NO APPARENT REASON. TO DATE, THE PROBLEM HAS NOT RECURRED. *TR

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