2004 DODGE DURANGO — Problems, Recalls & Safety Data
N/A
Safety Rating
1,420
Owner Complaints
9
Recalls
22
Service Bulletins
1
Investigation
Overview of the 2004 DODGE DURANGO
The 2004 DODGE DURANGO has received a total of 1,420 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 22 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Engine (326 complaints), Electrical System (171 complaints), and Engine And Engine Cooling (155 complaints).
Recalls for the 2004 DODGE DURANGO
NHTSA has recorded 9 recalls for the 2004 DODGE DURANGO, potentially affecting up to 9,503,222 vehicles.
Recall 17V824000 — EQUIPMENT
| 61,791 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may...
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or...
View full details →Recall 16V352000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 4,648,270 vehicles affected
Defect: Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012...
Consequence: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag...
View full details →Recall 15V313000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 4,077,169 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage...
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator,...
View full details →Recall 14V770000 — AIR BAGS
| 250,896 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi,...
Consequence: In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and...
View full details →Recall 09E012000 — EXTERIOR LIGHTING
| 16,270 vehicles affected
Defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Consequence: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
View full details →Recall 07V092000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 328,424 vehicles affected
Defect: ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
Consequence: THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
Remedy: DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
View full details →Recall 04V578000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
| 71,763 vehicles affected
Defect: ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
Consequence: THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
View full details →Recall 04V020000 — VEHICLE SPEED CONTROL:CABLES
| 21,053 vehicles affected
Defect: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
Consequence: THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
View full details →Recall 03V528000 — ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
| 27,586 vehicles affected
Defect: ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
Consequence: THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
Remedy: DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
View full details →Owner Complaints for the 2004 DODGE DURANGO
1,420 complaints have been filed with NHTSA for the 2004 DODGE DURANGO. Below is a breakdown by vehicle component.
Most Recent Complaints
I was coming home. As I pulled in my garage, hit the brake to stop and put in park. The vehicle started winding up to a point where my foot on the brake didn't matter. It accelerated forward, going through the wall of my garage, through my backyard, thru a chain guard, and into the corner of the museum wall next door. I was finally able to stop it completely by shutting the vehicle off. Despite the speed and impact to the front of my vehicle, the airbags never deployed.
I was coming home. As I pulled in my garage, hit the brake to stop and put in park. The vehicle started winding up to a point where my foot on the brake didn't matter. It accelerated forward, going through the wall of my garage, through my backyard, thru a chain guard, and into the corner of the museum wall next door. I was finally able to stop it completely by shutting the vehicle off. Despite the speed and impact to the front of my vehicle, the airbags never deployed.
I was coming home. As I pulled in my garage, hit the brake to stop and put in park. The vehicle started winding up to a point where my foot on the brake didn't matter. It accelerated forward, going through the wall of my garage, through my backyard, thru a chain guard, and into the corner of the museum wall next door. I was finally able to stop it completely by shutting the vehicle off. Despite the speed and impact to the front of my vehicle, the airbags never deployed.
The contact owns a 2004 Dodge Durango. The contact stated that while his wife was driving 10 MPH and making a left turn in the rain, the vehicle shut off. There were no warning lights illuminated. While at a car wash, the vehicle shut off. The contact stated that the water was entering the engine compartment. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 115,000.
Was sitting at a traffic light and a driver pull up beside me on my drive side, and ask me was my car running hot because she saw that it was smokeing, and i told her no it's not running hot and i would check it out at the service station down the street. before i could pull off another car pull up on my passenger side and said that my car was on fire and that i needed to get out before it blows up and get on the ground. i got out and look on the passenger side and saw that it was on fire , i saw fire droping on the ground like plastic melting . and said to myself that it might be a electrical fire so i was going to disconnect the battery as i walk back to the front of the car i saw withe smoke coming out from under the hood near the windshiled on the passenger side and before i could get to the front it turn to black smoke in and few seconds later it was on fire by the time i walk over to the dirver side. call 911 police got there frist in about 7 min it was so hot that it melting the windshiled i move to the other of the building that it was on the side of and look on as it burn fire department came, and in ten minutes the A/C lines popped and i heard the battery pop. the fire department put it out in about 3 sec . in ten minutes it had burn up just greatful to god i got out to look before trying to go to the service satation and ended up dead from blowing up the service station. i had taken it to McSweeney CHRYSLER DODGE Jeep RAM. ON 09/28/22 DASH LIGHTS COMING ON AND TACH DROPPING AND STICKING. REPLACE THE BATTERY I GOT FROM University Chrysler Dodge Jeep Ram of Anniston 08/13/22. replace the ALTERNATO I GOT From Autozone 08/13/2022.
Safety Rating for the 2004 DODGE DURANGO
NHTSA has not yet tested the 2004 DODGE DURANGO in its New Car Assessment Program.
Technical Service Bulletins for the 2004 DODGE DURANGO
Chrysler (FCA US, LLC) has issued 22 technical service bulletins (TSBs) for the 2004 DODGE DURANGO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
9002849 — EQUIPMENT
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of...
1802406 — ENGINE AND ENGINE COOLING:ENGINE
ENGINE CYLINDER MISFIRE OR IGNITION COIL MALFUNCTION DURING HEAVY RAIN OR CAR WASH. *TT
1800106 — EQUIPMENT
STARSCAN@/STARMOBILE ABORT RECOVERY PROCEDURES. *TT
1800706 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
GENERIC POWERTRAIN CONTROL MODULE (PCM) PROCEDURE. *AK
10182004 — SERVICE BRAKES, AIR:ANTILOCK:INTERCONNECTING ASSEMBLY(WIRING)
THE ABS G-SENSOR MOUNTED INCORRECTLY. *EH
10182004 — ELECTRICAL SYSTEM
ADDITIONAL STEP HAS BEEN ADDED TO INSTRUMENT CLUSTER DTC 2213. *EH
10182004 — STRUCTURE:BODY:DOOR
NON TROUBLE CODE POWER DOOR LOCK SYMPTOMS HAVE BEEN ADDED. *EH
10182004 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
EXCHANGE A/C HEATER CONTROL. *EH
10182004 — SEAT BELTS
REPOSITIONING OF PASSIVE RESTRAINT WARNINGS. *EH
1803404 — VEHICLE SPEED CONTROL
ELECTRONIC THROTTLE CONTROL DIAGNOSTICS. *TT
Showing 10 of 22 technical service bulletins.
NHTSA Investigations for the 2004 DODGE DURANGO
NHTSA has opened 1 investigation into potential safety defects in the 2004 DODGE DURANGO.
Investigation RQ06006 — ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH Closed
Opened:
INSTRUMENT PANEL FIRES
Other Model Years of the DODGE DURANGO
- 1999 DODGE DURANGO — 3,172 complaints
- 2000 DODGE DURANGO — 1,471 complaints
- 2001 DODGE DURANGO — 963 complaints
- 2002 DODGE DURANGO — 556 complaints
- 2003 DODGE DURANGO — 484 complaints
- 2004 DODGE DURANGO (current)
- 2005 DODGE DURANGO — 2,001 complaints
- 2006 DODGE DURANGO — 1,038 complaints
- 2007 DODGE DURANGO — 241 complaints
- 2008 DODGE DURANGO — 127 complaints
- 2009 DODGE DURANGO — 13 complaints
Other DODGE Models
- DODGE GRAND CARAVAN — 18,729 total complaints
- DODGE RAM 1500 — 15,420 total complaints
- DODGE CARAVAN — 14,266 total complaints
- DODGE DAKOTA — 9,227 total complaints
- DODGE CHARGER — 8,114 total complaints
- DODGE RAM 2500 — 8,092 total complaints
- DODGE INTREPID — 8,078 total complaints
- DODGE JOURNEY — 7,849 total complaints