2009 DODGE DURANGO — Problems, Recalls & Safety Data

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N/A

Safety Rating

13

Owner Complaints

1 Crash 2 Fires

4

Recalls

ACTIVE RECALL

6

Service Bulletins

0

Investigations

Overview of the 2009 DODGE DURANGO

The 2009 DODGE DURANGO has received a total of 13 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 6 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Air Bags (3 complaints), Electrical System (2 complaints), and Fuel System Gasoline (1 complaint).

Recalls for the 2009 DODGE DURANGO

NHTSA has recorded 4 recalls for the 2009 DODGE DURANGO, potentially affecting up to 5,267,812 vehicles.

Recall 18V021000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 328,177 vehicles affected

Defect: Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally,...

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact...

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Recall 16V352000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 4,648,270 vehicles affected

Defect: Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012...

Consequence: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag...

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Recall 16V947000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 12,691 vehicles affected

Defect: Chrysler (FCA US LLC) is recalling certain model year 2009 Dodge Durango and Chrysler Aspen vehicles manufactured January 17, 2007, to December 18, 2008, and 2010 RAM 3500 cab chassis manufactured September 25, 2009, to February 1, 2010. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time,...

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler has notified owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began January 11, 2017. Owners may contact...

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Recall 13V038000 — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

| 278,674 vehicles affected

Defect: Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from...

Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.

Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles:...

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Owner Complaints for the 2009 DODGE DURANGO

13 complaints have been filed with NHTSA for the 2009 DODGE DURANGO. Below is a breakdown by vehicle component.

Most Recent Complaints

#11079060 | SERVICE BRAKES | | 28,500 miles
BRAKE BOOSTER WHEN THE WEATHER IS COLD, THERE IS A LOUD CLICK AT THE BRAKE PEDAL, FOLLOWED BY AN AIR PUMP SKINS AT THE FIREWALL WHEN CAR COMES TO A STOP. SOMETIMES THE BRAKE USE IS DEFINITELY REDUCED.
#10949078 | AIR BAGS | | N/A miles
I TOOK MY CAR IN FOR A RECALL ON MY DRIVER'S SIDE AIRBAG. BEFORE THEY STARTED TO DO THE WORK THEY SAID THEY WERE NOT RESPONSIBLE FOR ANY DAMAGE TO MY CAR BECAUSE IT WAS AN OLDER MODEL. I AM VERY UPSET THAT I TOOK MY CAR IN FOR SAFETY REASONS AND THEY COULD DAMAGE MY CAR IN THE PROCESS! HOW UNFAIR ON THE PART OF THE CONSUMER TO MAKE THEM PAY FOR POSSIBLE DAMAGE WHEN THEY ARE TAKING THEIR CAR IN FOR SAFETY REASONS! AND DODGE DOESN'T BELIEVE IN THE INTEGRITY OF THEIR OWN PRODUCT AT THE SAME TIME! THIS NEEDS TO BE ADDRESSED BY THE NHTSA!
#10946145 | AIR BAGS | | N/A miles
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 16V947000 (AIR BAGS). HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10908472 | AIR BAGS | | N/A miles
TAKATA RECALL, TAKING MUCH TOO LONG TO FIX OR GET PARTS. NOW THAT TAKATA HAS FILED BANKRUPTCY, I QUESTION WHETHER I'LL EVER SEE MY RECALL COMPLETED. I WANT OUT OF THIS POTENTIAL DEATH TRAP BUT CAN'T TRADE OR SELL UNTIL RECALL IS COMPLETE, I'M LOOSING MONEY EVERY DAY I HAVE TO KEEP DRIVING IT. HELP, I WANT SOME KIND OF COMPENSATION. WHO DO I NEED TO TALK TO TO GET SOME ACTION ON THIS MATTER?
#10887858 | FUEL SYSTEM, GASOLINE | | 65,000 miles
TL* THE CONTACT OWNS A 2009 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, THE FUEL TANK WOULD NOT FILL UP PROPERLY. THE CONTACT STATED THAT IT TOOK 45 MINUTES FOR THE FUEL TANK TO BECOME FILLED. THE VEHICLE WAS DIAGNOSED AS HAVING A SCREEN INSIDE THE FUEL TANK THAT WAS FILLED WITH PARTICLES, WHICH BLOCKED THE FUEL FROM ENTERING THE TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 09/29/16*LJ THE CONSUMER STATED THE GAS TANK RUSTED, DUE TO THE GAS LEAK. UPDATED 10/04/16. *JB

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Safety Rating for the 2009 DODGE DURANGO

NHTSA has not yet tested the 2009 DODGE DURANGO in its New Car Assessment Program.

Technical Service Bulletins for the 2009 DODGE DURANGO

Chrysler (FCA US, LLC) has issued 6 technical service bulletins (TSBs) for the 2009 DODGE DURANGO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

S1121000006RevA — POWER TRAIN:TRANSMISSION CASE/HOUSING

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

CSP-P-48 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

DODGE/CHRYSLER: TSB CONTAINS OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOFTWARE ALLOWING EXCESSIVE VOLTAGE IN HIGH VOLTAGE BATTERY PACK CAUSING PREMATURE HIGH VOLTAGE PACK TO FAIL OR HAVE A NO START CONDITION FOR SOME VEHICLES. MODEL 2009 DURANGO, ASPEN. *PE

CSP-P-48 — ELECTRICAL SYSTEM:SOFTWARE

DODGE/CHRYSLER: TSB CONTAINS OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOFTWARE ALLOWING EXCESSIVE VOLTAGE IN HIGH VOLTAGE BATTERY PACK CAUSING PREMATURE HIGH VOLTAGE PACK TO FAIL OR HAVE A NO START CONDITION FOR SOME VEHICLES. MODEL 2009 DURANGO, ASPEN. *PE

9002872 — EQUIPMENT

56045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch

18-011-12 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

CHRYSLER: FLASH: MIL ILLUMINATING WITH TRANSMISSION AND DRIVEABILITY IMPROVEMENTS. THIS BULLETIN INVOLVES FLASH REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE. ALSO INCLUDED MODEL RAM1500 MODEL YEAR 2010 AND MODEL DAKOTA MODEL YEARS 2009-2010. *JS

SB-21-008-09 — ELECTRICAL SYSTEM:WIRING

CHRYSLER: MIL ILLUMINATION DUE TO P0A2D. INVOLVES INSPECTING A BODY HARNESS CONNECTOR AT THE TRANSMISSION AND REPLACING A HARNESS WITHIN THE TRANSMISSION. *PE

NHTSA Investigations for the 2009 DODGE DURANGO

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the DODGE DURANGO

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Other DODGE Models

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