2011 DODGE DURANGO — Problems, Recalls & Safety Data
N/A
Safety Rating
1,179
Owner Complaints
8
Recalls
15
Service Bulletins
0
Investigations
Overview of the 2011 DODGE DURANGO
The 2011 DODGE DURANGO has received a total of 1,179 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 11 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, SERVICE BRAKES. 15 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Electrical System (492 complaints), Engine (177 complaints), and Fuelpropulsion System (119 complaints).
Recalls for the 2011 DODGE DURANGO
NHTSA has recorded 11 recalls for the 2011 DODGE DURANGO, potentially affecting up to 5,612,945 vehicles.
Recall 19V813000 — ELECTRICAL SYSTEM
| 528,594 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Consequence: A vehicle stall increases the risk of a crash.
Remedy: Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim...
View full details →Recall 17V435000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 442,214 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's...
View full details →Recall 17V572000 — SERVICE BRAKES
| 646,394 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Consequence: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
View full details →Recall 17V572000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST
| 646,394 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Consequence: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
View full details →Recall 15V879000 — INTERIOR LIGHTING
| 389,252 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing...
Consequence: The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Remedy: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403....
View full details →Recall 15V879000 — ELECTRICAL SYSTEM:WIRING
| 389,252 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing...
Consequence: The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Remedy: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403....
View full details →Recall 14V634000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 435,081 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
View full details →Recall 14V530000 — ELECTRICAL SYSTEM
| 189,206 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Consequence: A vehicle stall increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall...
View full details →Recall 14V391000 — ELECTRICAL SYSTEM:WIRING
| 653,562 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Consequence: If the vanity lamp wiring shorts, there is an increased risk of fire.
Remedy: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall...
View full details →Recall 14V154000 — SERVICE BRAKES
| 646,498 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Consequence: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss...
View full details →Recall 14V154000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
| 646,498 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Consequence: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss...
View full details →Owner Complaints for the 2011 DODGE DURANGO
1,179 complaints have been filed with NHTSA for the 2011 DODGE DURANGO. Below is a breakdown by vehicle component.
Most Recent Complaints
Had an oil check in which they checked the breaks. Reported breaks as a 3. They recommended new brake pads. I only put 6000 miles on the car since I purchased it. It has 24747 miles and needs new rear brakes. I spoke to the service rep Jake and he could not do anything to help with repair. Feel like there is a problem with rear brakes going bad
The contact owns a 2011 Dodge Durango. The contact stated that upon starting the vehicle, the engine overheated after idling for 10 minutes. A mobile mechanic arrived at the residence and replaced the upper and lower coolant hoses and the thermostat; however, the failure persisted, and the coolant reservoir was significantly hot. A second mechanic diagnosed that the head gasket had failed. The vehicle was not repaired. The vehicle was taken to another mechanic to be diagnosed. The used car dealer where the vehicle was purchased was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 260,000.
My car has had 2 repairs for fuel pump relay issues. 2014 and 2020. recently, I noticed while driving my car will stall while accelerating on the highway. I had to pull over into emergency lane 3 times during 1 trip before, because the car stalled while driving. Just recently I noticed and took videos/pictures of the car going 40 mph but the RPM moving sporadically between 0-7000. It has always felt like a fuel pump issue but dodge servicers does not know whats going on. There was never a warning light until it stalled recently. Red lightning bolt popped up. I have pictures if that also.
I was driving on the freeway and my battery light came on on the dash and lost power to engine and smelled electrical burning in the engine. Safely exited freeway and found the alternator was smoking really bad. Had to get the suv towed home.
Orange car came on on dashboard after having the truck on cruise control and a car cut me off real close. The cruise control went off, the truck lost traction and it slipped while turning at a roundabout when it was raining.
Safety Rating for the 2011 DODGE DURANGO
NHTSA has not yet tested the 2011 DODGE DURANGO in its New Car Assessment Program.
Technical Service Bulletins for the 2011 DODGE DURANGO
Chrysler (FCA US, LLC) has issued 15 technical service bulletins (TSBs) for the 2011 DODGE DURANGO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
69921 — SEATS
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
0811014 — EQUIPMENT
Flash: Unresponsive Remote Entry Transmitter Integrated Key Frequency Operated Button (FOB) This bulletin involves updating the Passive Entry Module (PEM) with new software. Customers may experience an unresponsive remote entry transmitter integrated key FOB.
18-031-13 — ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
21-006-13 — ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
21-003-13 — POWER TRAIN
Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms:A driveline bump is felt during acceleration at approximately 10 mph (16 kph).The SERV 4WD message appears and...
21-004-13 — POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms: Moaning or groaning noise while coasting and/or during a very light acceleration around 5 to 8 mph...
21-004-13 — ENGINE AND ENGINE COOLING
Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms: Moaning or groaning noise while coasting and/or during a very light acceleration around 5 to 8 mph...
21-004-13 — POWER TRAIN:AUTOMATIC TRANSMISSION
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
9002877 — SUSPENSION:REAR
52124768A$ - Bearing Assy - Rear For any noise related issue, before replacing this part please review and follow the updated "Hub & Bearing Noise Diagnostic Procedure", found in STAR News #75 and in Service Manual. See DealerCONNECT>TechCONNECT>Service Info>Rear Susp>Hub and Bearing>Diagnosis and Testing>Diagnosis and Testing - Hub and Bearing...
18-014-13 — ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2011 DODGE DURANGO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the DODGE DURANGO
- 2006 DODGE DURANGO — 1,038 complaints
- 2007 DODGE DURANGO — 241 complaints
- 2008 DODGE DURANGO — 127 complaints
- 2009 DODGE DURANGO — 13 complaints
- 2011 DODGE DURANGO (current)
- 2012 DODGE DURANGO — 914 complaints
- 2013 DODGE DURANGO — 897 complaints
- 2014 DODGE DURANGO — 1,019 complaints
- 2015 DODGE DURANGO — 655 complaints
- 2016 DODGE DURANGO — 221 complaints
Other DODGE Models
- DODGE GRAND CARAVAN — 18,729 total complaints
- DODGE RAM 1500 — 15,420 total complaints
- DODGE CARAVAN — 14,266 total complaints
- DODGE DAKOTA — 9,227 total complaints
- DODGE CHARGER — 8,114 total complaints
- DODGE RAM 2500 — 8,092 total complaints
- DODGE INTREPID — 8,078 total complaints
- DODGE JOURNEY — 7,849 total complaints