2000 DODGE DURANGO — Problems, Recalls & Safety Data

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N/A

Safety Rating

1,471

Owner Complaints

138 Crashes 42 Fires 13 Deaths

4

Recalls

ACTIVE RECALL

18

Service Bulletins

1

Investigation

Overview of the 2000 DODGE DURANGO

The 2000 DODGE DURANGO has received a total of 1,471 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with SUSPENSION:FRONT:HUB, ENGINE AND ENGINE COOLING, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT. 18 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Suspensionfrontcontrol Armupper Ball Joint (342 complaints), Suspensionfrontcontrol Armlower Ball Joint (144 complaints), and Power Trainautomatic Transmission (62 complaints).

Recalls for the 2000 DODGE DURANGO

NHTSA has recorded 4 recalls for the 2000 DODGE DURANGO, potentially affecting up to 855,998 vehicles.

Recall 08E064000 — SUSPENSION:FRONT:HUB

| 2,805 vehicles affected

Defect: SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE...

Consequence: IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.

Remedy: SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.

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Recall 06E024000 — ENGINE AND ENGINE COOLING

| 44,386 vehicles affected

Defect: CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND...

Consequence: A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.

Remedy: K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.

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Recall 04V596000 — SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

| 592,707 vehicles affected

Defect: ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD...

Consequence: EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

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Recall 01V153000 — AIR BAGS

| 216,100 vehicles affected

Defect: VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000...

Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE...

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Owner Complaints for the 2000 DODGE DURANGO

1,471 complaints have been filed with NHTSA for the 2000 DODGE DURANGO. Below is a breakdown by vehicle component.

Suspensionfrontcontrol Armupper Ball Joint
Complaints: 342 6 Crashes 3 Injuries
Suspensionfrontcontrol Armlower Ball Joint
Complaints: 144 1 Crash
Power Trainautomatic Transmission
Complaints: 62 6 Crashes 1 Fire 1 Injury
Suspensionfront
Complaints: 57 5 Crashes 3 Injuries
Engine And Engine Coolingengine
Complaints: 49 4 Fires
Suspension
Complaints: 48 4 Crashes 3 Injuries 1 Death
Electrical System
Complaints: 41 2 Crashes 6 Fires 1 Injury
Engine And Engine Cooling
Complaints: 40 1 Fire
Steering
Complaints: 37 4 Crashes 1 Fire 3 Injuries 5 Deaths
Air Bagsfrontal
Complaints: 31 29 Crashes 26 Injuries
Engine And Engine Coolingenginegasoline
Complaints: 31 12 Fires
Latcheslockslinkagesdoorslatch
Complaints: 31
Engine
Complaints: 29
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 28 17 Crashes 9 Injuries
Seats
Complaints: 25 1 Crash 5 Injuries
Vehicle Speed Control
Complaints: 23 6 Crashes 2 Injuries
Air Bags
Complaints: 19 12 Crashes 1 Fire 14 Injuries
Tires
Complaints: 16 7 Crashes 2 Injuries
Unknown Or Other
Complaints: 16
Power Train
Complaints: 14
Service Brakes Hydraulic
Complaints: 14 2 Crashes 1 Fire
Suspensionfrontcontrol Armupper Arm
Complaints: 13
Power Trainautomatic Transmissionparkneutral Start Interlock Switch
Complaints: 12 6 Crashes 2 Injuries
Service Brakes Hydraulicfoundation Componentsdiscrotor
Complaints: 12
Latcheslockslinkages
Complaints: 10
Steeringlinkagestie Rod Assembly
Complaints: 10
Steeringrack And Pinion
Complaints: 10
Power Traindrivelinedifferential Unit
Complaints: 9
Suspensionfrontcontrol Arm
Complaints: 9
Suspensionfrontwheel Bearing
Complaints: 9 2 Crashes 1 Injury
Visibilitypower Window Devices And Controls
Complaints: 9
Wheels
Complaints: 9 1 Crash
Power Trainaxle Assembly
Complaints: 8
Steering Steering Wheelhandle Bar
Complaints: 8
Suspensionrear
Complaints: 7
Equipmentapplianceair Conditioner
Complaints: 6
Steeringhydraulic Power Assist System
Complaints: 6 2 Crashes
Electronic Stability Control Esc
Complaints: 5 1 Crash 1 Injury
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
Complaints: 5
Fuelpropulsion System
Complaints: 5 1 Fire
Service Brakes
Complaints: 5 1 Crash 2 Injuries
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
Complaints: 5 1 Crash 1 Injury
Steeringcolumn
Complaints: 5
Steeringhydraulic Power Assistpump
Complaints: 5
Steeringrack And Pinionrack
Complaints: 5
Suspensionfronthub
Complaints: 5 1 Fire
Visibilityrearview Mirrorsdevicesexterior
Complaints: 5 1 Crash
Engine And Engine Coolingcooling System
Complaints: 4
Power Traindrivelineuniversal Joint
Complaints: 4
Power Traintransfer Case 4 Wheel Drive
Complaints: 4
Seat Belts
Complaints: 4 1 Fire
Seat Beltsfrontretractor
Complaints: 4 1 Crash 1 Injury
Seatsfront Assemblyrecliner
Complaints: 4 2 Crashes 2 Injuries
Service Brakes Hydraulicfoundation Componentsdisc
Complaints: 4 1 Crash
Tirestreadbelt
Complaints: 4 1 Crash 1 Injury
Electrical System12v24v48v Battery
Complaints: 3
Electrical Systemwiring
Complaints: 3 2 Fires
Electrical Systemwiringfront Underhood
Complaints: 3 2 Fires
Electrical Systemwiringinteriorunder Dash
Complaints: 3
Engine And Engine Coolingcooling Systemradiator Assembly
Complaints: 3 1 Fire
Equipment
Complaints: 3 1 Fire
Exterior Lighting
Complaints: 3
Exterior Lightingheadlights
Complaints: 3 2 Fires
Fuel System Gasolinedeliveryfuel Pump
Complaints: 3
Fuel System Gasolinefuel Injection System
Complaints: 3
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
Complaints: 3
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
Complaints: 3
Power Traindrivelinedriveshaft
Complaints: 3
Seat Beltsfrontbuckle Assembly
Complaints: 3 2 Crashes 3 Injuries
Suspensionfrontcontrol Armlower Arm
Complaints: 3
Suspensionrearaxlenon Powered Axle Assembly
Complaints: 3
Tiressidewall
Complaints: 3 1 Crash 1 Injury
Air Bagsfrontalsensorcontrol Module
Complaints: 2 1 Crash 1 Injury
Electrical Systemalternatorgeneratorregulator
Complaints: 2 1 Fire
Fuel System Gasoline
Complaints: 2
Power Trainautomatic Transmissiongear Position Indication Prndl
Complaints: 2
Power Trainautomatic Transmissiontorque Converter
Complaints: 2
Power Trainmanual Transmission
Complaints: 2
Seat Beltsfrontanchorage
Complaints: 2
Seat Beltsrearother
Complaints: 2
Seatsfront Assemblypower Adjust
Complaints: 2
Service Brakes Airantilock
Complaints: 2 1 Crash
Service Brakes Airdiscrotor
Complaints: 2
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
Complaints: 2
Service Brakes Hydraulicbrake Fluid Low Warning Lamp
Complaints: 2
Service Brakes Hydraulicfoundation Components
Complaints: 2
Service Brakes Hydraulicfoundation Componentsdisccaliper
Complaints: 2
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
Complaints: 2
Steeringlinkagesarmidler And Attachment
Complaints: 2 1 Crash 2 Deaths
Suspensionfrontstabilizer Bar
Complaints: 2
Visibilityglass Siderear
Complaints: 2
Wheelslugsnutsboltsstuds
Complaints: 2 1 Crash 5 Injuries 3 Deaths
Air Bagssidewindow
Complaints: 1 1 Crash
Electrical Systemhorn
Complaints: 1
Electrical Systemignition
Complaints: 1
Electrical Systemwiring Rear Compartmenttrunk
Complaints: 1 1 Fire
Electrical Systemwiringfuses And Circuit Breakers
Complaints: 1
Electronic Stability Controlautomatic Asc
Complaints: 1 1 Crash 2 Injuries
Engine And Engine Coolingcooling Systemfan
Complaints: 1
Engine And Engine Coolingenginegasolinebelts And Associated Pulleys
Complaints: 1
Engine And Engine Coolingexhaust Systememission Control
Complaints: 1
Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv
Complaints: 1
Equipmentelectrical
Complaints: 1
Equipmentmechanicalaccessory Scissorscrewbottle Jacklift
Complaints: 1
Equipmentrecreational Vehicletrailer
Complaints: 1
Exterior Lightingheadlightsconcealment Devices
Complaints: 1 1 Fire
Exterior Lightingheadlightsswitch
Complaints: 1
Exterior Lightingturn Signal
Complaints: 1
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
Complaints: 1 1 Fire
Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap
Complaints: 1
Fuel System Other
Complaints: 1
Interior Lighting
Complaints: 1
Latcheslockslinkageshatchbackliftgatelock
Complaints: 1
Latcheslockslinkagestailgatelatch
Complaints: 1 1 Injury
Parking Brakeconventional
Complaints: 1 1 Crash 1 Injury
Parking Brakedrivelinehydraulic
Complaints: 1
Power Trainautomatic Transmissionlever And Linkagefloor Shift
Complaints: 1
Power Trainaxle Assemblyaxle Shaft
Complaints: 1
Power Traindrivelineconstant Velocity Joint
Complaints: 1
Seat Beltsfront
Complaints: 1 1 Crash
Seatsmidrear Assembly
Complaints: 1 1 Injury
Service Brakes Hydraulicfoundation Componentsdiscpads
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdrumwheel Cylinders
Complaints: 1 1 Crash
Service Brakes Hydraulicpedals And Linkages
Complaints: 1
Service Brakes Hydraulicpower Assisthydraulichoses Linespiping And Fittings
Complaints: 1
Steeringgear Boxshaft Sector
Complaints: 1 1 Crash
Steeringlinkages
Complaints: 1 1 Crash 3 Injuries 1 Death
Structure
Complaints: 1 1 Crash 2 Injuries 1 Death
Structurebody
Complaints: 1
Structurebodydoor
Complaints: 1
Structurebodydoorhinge And Attachments
Complaints: 1
Suspensionmultiple Axle
Complaints: 1
Suspensionrearspringsleaf Spring Assembly
Complaints: 1
Tirestemporaryemergency Spare Tire
Complaints: 1 1 Crash 1 Injury
Vehicle Speed Controlaccelerator Pedal
Complaints: 1
Vehicle Speed Controlcables
Complaints: 1
Vehicle Speed Controlcruise Control
Complaints: 1
Visibilitydefrosterdefoggerhvac Systemfanmotor
Complaints: 1 2 Injuries
Visibilityrearview Mirrorsdevices
Complaints: 1
Visibilityrearview Mirrorsdevicesinterior
Complaints: 1
Visibilitysunmoon Roof Assembly
Complaints: 1
Visibilitywindshield
Complaints: 1
Wheelshub
Complaints: 1
Wheelsrim
Complaints: 1

Most Recent Complaints

#11626612 | SERVICE BRAKES, HYDRAULIC | | 164,731 miles
The contact owns a 2000 Dodge Durango. The contact stated that the ABS warning light was illuminated. The contact stated that while driving 20 MPH, the vehicle was slow to stop. While depressing the brake pedal, there was an abnormal grinding sound coming from the vehicle. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 164,731.
#11548329 | ELECTRICAL SYSTEM | | N/A miles
I was just driving then out of nowhere. No warning No lights inmitted on dash no idea the engine will shut off. Replace alternator, Battery,Starter,3 PCM,still no luck. Noticed that PCM could have been the so that's why I went through 3 of em. New ,Use ,and Refurbish one. The dealership mechanic noticed that PCM would shut off and henced (no bus) would illuminate. Happened quite often scary part is that no warning of any source would appear on freeway residential anywhere. Engine will shut off while driving.
#11548329 | ENGINE | | N/A miles
I was just driving then out of nowhere. No warning No lights inmitted on dash no idea the engine will shut off. Replace alternator, Battery,Starter,3 PCM,still no luck. Noticed that PCM could have been the so that's why I went through 3 of em. New ,Use ,and Refurbish one. The dealership mechanic noticed that PCM would shut off and henced (no bus) would illuminate. Happened quite often scary part is that no warning of any source would appear on freeway residential anywhere. Engine will shut off while driving.
#11548329 | UNKNOWN OR OTHER | | N/A miles
I was just driving then out of nowhere. No warning No lights inmitted on dash no idea the engine will shut off. Replace alternator, Battery,Starter,3 PCM,still no luck. Noticed that PCM could have been the so that's why I went through 3 of em. New ,Use ,and Refurbish one. The dealership mechanic noticed that PCM would shut off and henced (no bus) would illuminate. Happened quite often scary part is that no warning of any source would appear on freeway residential anywhere. Engine will shut off while driving.
#11545875 | TIRES:SIDEWALL | | N/A miles
The outside edge of the tread is separating from the tire causing it to go flat.

View all Suspensionfrontcontrol Armupper Ball Joint complaints →

Safety Rating for the 2000 DODGE DURANGO

NHTSA has not yet tested the 2000 DODGE DURANGO in its New Car Assessment Program.

Technical Service Bulletins for the 2000 DODGE DURANGO

Chrysler (FCA US, LLC) has issued 18 technical service bulletins (TSBs) for the 2000 DODGE DURANGO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

DOR-X6W2U-06 — ELECTRICAL SYSTEM

This SKU is a Clock Spring. The customer communication requested return of unsold inventory to inspect the internal spring. If the internal spring is not seated, the electrical circuit for the horn is disconnected and the horn will not function. The horn electrical circuit does not affect the airbag circuit.

0201004 — SUSPENSION

UPPER BALL JOINT EXTENDED WARRANTY. *TT

03004 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

INOPERATIVE ANTI-LOCK BRAKE SYSTEM (ABS) SOFTWARE REPROGRAMMING. ADVANCE SERVICE INFORMATION #03-004. *TT

1801702 — UNKNOWN OR OTHER

SUBJECT REGARDING FLASH: MALFUNCTION INDICATOR LAMP ILLUMINATION FOR INJECTOR CIRCUIT FAULT. *SLC

2600501 — UNKNOWN OR OTHER

THIS TECHNICAL SERVICE BULLETIN CONTAINS BOTH UPDATED SELF-ADHESIVE SERVICE AND / OR DIAGNOSTIC MANUAL PAGES AND UPDATE PAGES. *TT

2600401 — UNKNOWN OR OTHER

SUBJECT REGARDING SERVICE / DIAGNOSTIC MANUAL REVISIONS. *TT

1802300A — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SUBJECT PERTAINING TO ENGINE PERFORMANCE ENHANCEMENTS. *JB

180900D — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME VEHICLE ENGINES MAY EXHIBIT A LIGHT TO MODERATE SPARK KNOCK CONDITION DURING ACCELERATION (UNDER LOAD). *TT

2304000 — STRUCTURE:BODY:DOOR

SOME VEHICLES MAY EXHIBIT A REAR DOOR LOCK(S) THAT DO NOT OPERATE PROPERLY. *TT

140500 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SUBJECT REGARDING PREMIUM FUEL (91 OCTANE) USE REQUIREMENT WITH DURANGO R/T 5.9L ENGINE. *TT

Showing 10 of 18 technical service bulletins.

NHTSA Investigations for the 2000 DODGE DURANGO

NHTSA has opened 1 investigation into potential safety defects in the 2000 DODGE DURANGO.

Investigation PE99074 — STEERING Closed

Opened:

STEERING WHEEL/SHAFT SPLINE ATTACHMENT

Other Model Years of the DODGE DURANGO

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Other DODGE Models

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