2004 DODGE DURANGO Unknown Or Other Problems

22 NHTSA complaints on file

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Unknown Or Other Issues in the 2004 DODGE DURANGO

22 unknown or other complaints have been filed with NHTSA for the 2004 DODGE DURANGO. Of these, 1 involved a crash, 1 involved a fire, and 1 resulted in injury.

22
Complaints
1
Crashes
1
Fires
1
Injuries
0
Deaths

All Unknown Or Other Complaints

#11472935 |
While driving in rain my car stalls and gets shaky. I had it cut off in the midst of driving which can cause harm to myself and others. The cowl doesn’t protect the components under the hood from moisture when it rain causing my vehicle not to function properly. As a result of this my engine light has displayed but goes away when it stops raining. Not a safe car to drive in the rain.
#11434311 |
I brought my vehicle to an Phoenix AZ dealership off of Black Canyon Highway or I-17 on Camelback for airbag safety recall and interior lighting recall and any others needed. When I dropped it off initially I parked on lot by the garage inc front of the rental car business directly in front. I exited my vehicle walking up to repair garage to make sure I could drive into it for recall repair. I walked back opened my driver's door and sat in the seat.(legally able to safely driver by entering through the driver's door) I drove it up there. Upon arriving after they provided the airbags recall, moved my dome light which was located on driver's door module that also has other functions,(moved to another module preventing an interior fire on long trips which I was moving for a job to Audubon MN that next few days) and I...
#11349873 |
TRIED TO BUY A CAR ON 7/6/20, DEALERSHIP RAN CARFAX ON MY CAR TO DETERMINE TRADE IN VALUE. WAS MADE AWARE THERE WAS POSSIBLE ODOMETER ROLLBACK. CONTACTED THE DEALER WE PURCHASED THE CAR FROM IN 2013. SENT COPY OF CARFAX TO SHERRY CARREY (OFFICE MGR) SHE TOLD ME IF WAS PROBABLY JUST A TYPO & SHE HAS HAD SUCCESS IN FIXING THINGS LIKE THIS IN THE PAST. SHE ASKED ME TO GIVE HER A LITTLE TIME TO GATHER SERVICE RECORDS & PREVIOUS RUTILE INFORMATION. THAT WAS ON 7/9/20. I HAVE NOT HEARD FROM THEM SINCE & THEY WON'T TAKE MY CALLS. I LOST HAVE NOW LOST OUT ON 2 CARS I TRIED TO PURCHASE. I HAVE COPIES OF THE CARFAX, SALES CONTRACT, TITLE & SOME SERVICE RECORDS. WE WERE SHOCKED TO LEARN THIS, WHEN TRYING TO SELL THE CAR. PLEASE ADVISE
#11343837 |
I TOOK MY DURANGO IN FOR 3 RECALLS AT KELLY BLUE BOOKS DIRECTION AFTER PUTTING MY VIN IN FOR CHECK ON WEBSITE. I WENT TO BILL LUKE 2425 W CAMELBACK RD INVOICE NUMBER [XXX] AND NOW MY DRIVER SEAT IS NOT ABLE TO BE ACCESSED FROM OUTSIDE MY DOOR BY KEY FOB, MANUAL UNLOCK OR DOOR HANDLE. MY DOOR BEEPS LIKE ITS AJAR, MY TIRE LIGHT IS ON MY DASH, THE RADIO CUTS OUT IN AND OUT. I SPOKE WITH MANAGER 2 TIMES. I CALLED THE 800 NUMBER HE PROVIDED. HE STATED IT WASN'T THEIR FAULT AND REFUSED TO CORRECT IT. IT WAS NOT LIKE THAT BEFORE I DROPPED IT OFF AND I ADDRESSED IT BEFORE LEAVING THE LOT. IM SUPPOSED TO DRIVE ACROSS COUNTRY TO MN AND BE WORKING. IM TERRIFIED. MY FIANCE DIED. A WIRING OVERHEATING FIRE ON HIS WAY TO MN AND TO ME. I WANT MY...
#11292297 |
WENT TO GO START DURANGO & HEARD A LOUD BOOM, & NOW IT SEEMS TO BE KNOCKING & NOT DRIVABLE NOW, AFTER DO RESEARCH ONLINE WE CAM ACROSS THAT ON THESE MODELS (2004 DODGE DURANGO 5.7 HEMI MAGNUMS) IT SEEMS TOO LEAK WATER INTO WHERE THE ENGINE IS DUE TO HOOD MANIFOLD IS DESIGNED HORRIBLY & WATER LEAKS ON WIRES, SPARK, PLUGS, ENGINE ETC. ETC. WE'VE NOTICED WHEN WE DROVE IN THE RAIN OR EVEN GOING THROUGH A CARWASH THAT THE DURANGO WOULD SPUTTER AS IF IT WAS GOING TO DIE & IT HAS A COUPLE TIMES & TOOK ABOUT 15 MINS TO START AGAIN, AFTER THIS EVENT HAS HAPPENED WE THANK GOD THAT IT HAPPENED AT HOME & NOT ON THE INTERSTATE AROUND OTHER VEHICLES BECAUSE THIS IS A SERIOUS SAFELY ISSUE THAT NEEDS TO BE ADDRESSED & NOW WE ARE OUT OF A VEHICLE AT THE MOMENT AND...
#11217106 |
SO MY CAR STARTED MAKING A MECHANICAL NOISE WHEN I WOULD SHUT IT OFF A FEW WEEKS AGO , IT SOUNDED KIND OF LIKE A CLANKING NOISE OR MORE LIKE A FLAP OPENING AND SHUTTING IT WOULD DO IT THEN STOP . THEN IT STARTED TO GET WORSE DOING IT ALOT MORE AND WHEN I WAS AT THE STOP LIGHTS IT STARTED DOING IT AGAIN AS IT WAS DOING THAT NOISE I NOTICED THE 4LO AND 4LOCK LIGHTS TURNING OFF AND ON. SO I FIGUED IT WAS THE 4X4 SWITCHING ON AND OFF .COMES ON WHILE I AM DRIVING . I CAN TELL WHEN IT IS SWITCHED ON BECAUSE MY CAR FEELS LIKE IT LOSES POWER AND IN FACT IT FEELS AS IF IT IS GOING TO TIP OVER IF IT SWITCHES ON WHILE I AM TURNING . I HAVE NO OTHER VEHICLE SO I
#11193337 |
I WAS GOING 45 MILES AN HOUR WITH ALL MY 4 CHILDREN AND HUSBAND IN VEHICLE WHEN WITHOUT WARNING THE VEHICLE SHUT OFF. THERE IS NO CODE VEHICLE LOSES POWER STEERING AND BRAKE FUNCTION AND YOU HAVE TO SHUT VEHICLE DOWN AND RESTART TO GAIN CONTROL AGAIN. THIS HAS HAPPENED 7 TIMES! THERE IS NO CODE BEING GIVEN NO ONE CAN DIAGNOSE THIS ISSUE I HAVE BEEN EVERYWHERE AND BEEN TOLD THAT NO ONE CAN DO ANYTHING FOR ME THIS IS RIDICULOUS I HAVE SEEN THIS PROBLEM SPREAD ALL OVER DODGE FOR YOU AND I CANNOT BELIEVE THAT THIS IS NOT A RECALL A WHOLE FAMILY MY FAMILY ALMOST DIED MULTIPLE TIMES BECAUSE OF ITS END THIS IS NOT RIGHT THAT THERE IS NOT A RECALL ON THIS THIS IS SERIOUS THERE HAVE BEEN HUNDREDS OF NEAR-DEATH ACCIDENTS BECAUSE OF THIS ISSUE ALONE THIS NEEDS TO BE LOOKED INTO THIS...
#11170482 |
THE 4 WHEEL DRIVE ENGAGES ON ITS OWN.. IT WILL SWITCH TO 4 LOL THEN BACK AGAIN THEN BACK TO 4 LO OVER AND OVER AGAIN.. THE SERVICE 4WD GOES ON AND OFF CONSTANTLY AND WHEN THE 4 LO ENGAGES I LOSE MOST OF MY STEERING ABILITY.. DIDN'T TAKE A LONG SEARCH TO FIND OUT MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE..
#11097537 |
I DO NOT OWN THIS VEHICLE. WE HAVENT OWNED IT IN YEARS
#11024265 | Fire
CAR HAS A NEW ENGINE AND THIRD WATER PUMP. IT FAILED AFTER 5000 MILES AND ENGULFED IN FLAMES CAUSING THE FAILURE OF THE BELT, TENSIONER, MAIN DRIVE PULLEY AND AC COMPRESSOR. TODAY DODGE JUST RECALLED THESE PUMPS FOR THE VERY SAME REASON BEARING FAILURE AND SUPER HOT CONDITIONS CAUSING FIRES AND FAILURE. I WAS JUST REDRIVING ALONG THE TRUCK HAS BEEN RUNNING WELL AND SHOWED NO SIGNS OF ISSUES, NO NOISE, SMELL, LIGHTS OR STRUGGLE. CAR WAS AT NORMAL OPPERATING TEMPURTURE AND DAYTIME TRAFFIC. STOPPED FOR GAS STAYED FOR A COUPLE MINUTES THEN DRIVE ON, WITHIN TWO MILES WITHOUT ANY WARNING OR NOISE THE CAR STARTED SMOKING PULLED OVER AND SMELLED A RUBBER NOTICES NO LEAKS IN THE WATER DELIVERY SYSTEM OIL, TRANS, OR POWER STEERING, THE BELT WAS RED HOT AND SMELLED LIKE A HOUSE FIRE CAR WAS TAKEN 200 YARDS TO PEP BOYS AND REPAIRED AT THE COST...
#10939748 |
I HAVE AN AWD VEHICLE. THIS VEHICLE HAS A KNOB THAT YOU CAN SWITCH TO GO TO 4 LOCK. MY TRUCK HAS BEEN SHIFTING INTO THIS MODE ALL BY ITSELF. THIS IS VERY DANGEROUS AS WHEN IT DOES THE VEHICLE KIND OF LOCKS UP AND BECOMES VERY DIFFICULT/IMPOSSIBLE TO MOVE. I HAVE 4 CHILDREN AND THIS IS OUR MAIN VEHICLE THAT WE USE. THIS IS RIDICULOUS. WHEN RESEARCHING THIS ISSUE, THERE ARE A TON OF COMPLAINTS FOR THE SAME THING. DODGE NEEDS TO TAKE RESPONSIBILITY AND FIX THIS ISSUE BEFORE SOMEONE GETS HURT. THIS HAS HAPPENED TO ME ON MORE THAN ONE OCCASION. HAS HAPPENED AT HIGH SPEED, LOW SPEED, AND STATIONARY.
#10882323 |
THE WEATHER STRIPPING WAS BAD ON MY DURANGO WHICH CAUSED WATER TO GET INTO MY ENGINE AND CAUSED IT TO SEIZE UP
#10876279 |
WHEN RAINING CAR STARTS SHAKING THEN SHUTS OFF MAKING IT HARD TO TURN WHEELS. WHEN MAKING SHARP RIGHT TURNS OR REVERSING FEELS AS IF IT IS STALLING OR SOMETHING IS LOCKING UP. AT ANY GIVEN TIME IT MAKES A SWISHING SOUND BUT MOSTLY WHEN LOCKING OR UNLOCKING DOORS. I HAVE TAKEN IT TO THE SHOP SEVERAL TIMES TO THIS LOOKED AT AND THE SHOP OWNER COULD FIND NOTHING WRONG WITH IT.
#10808606 |
MY TRUCK CUTS OFF WHILE I'M DRIVING ALL THE TIME WHEN IM TURNING CORNERS
#10781673 |
I HAVE HAD THIS SUV FOR JUST A FEW MONTHS THE DAY I MAD MY FIRST PAYMENT IT WENT INTO THE SHOP TO BE FIXED. AT FIRST IT WAS APPARENTLY MY #5 PISTON SHOT THRU THE BLOCK WITH ONLY 120,000 MILE ON IT. THAN AFTER SPENDING THE $3,700 TO GET THAT FIXED IT WAS STILL SMOKING AND HAVING ISSUES. NEXT THING I KNOW IT IS NOW THE INTAKE MANIFOLD WHITCH WAS ANOTHER $700.00 AND IT WAS 84 IN BACK ORDER WHEN I SEEN THAT I PULLED IT UP ONLINE WERE I READ THAT THOUSANS AND THOUSANDS OF PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE FIRST YEAR OF THE HEMI MOTOR IN THE DURANGO. I HAVE THREE SMALL CHILDREN AND I SUPPORT MY KIDS AND HUSBAND DUE TO HIS SPINE SURGERYS. I FEEL IF THERE HAS BEEN THIS MANY PARTS GO BAD THAT IT SHOULD HAVE A RECALL WITH IT....
#10763307 | Crash
I HAVE A 2004 DODGE DURANGO SLT 5.7L HEMI. NEVER HAD ANY BIG ISSUES WITH IT UNTIL IN 2014 I WAS DRIVING HOME FROM WORK ON THE HIGHWAY WHEN I HEARD A LOUD BANG AND LOUD KNOCKING NOISES FOLLOWED SHORTLY BY AN ABRUPT SHUT OFF. I TRIED IMMEDIATELY TO GET TO THE SIDE OF THE ROAD BUT WHEN I LOST POWER STEERING FROM THE ENGINE CEIZING AND COULDN'T CORRECT MYSELF ENOUGH SO I WENT DOWN THE HILL OFF THE SIDE OF THE HIGHWAY WHILE TRYING TO BREAK WITH NO BRAKE BOOSTER ANYMORE AS WELL. I ENDED UP RUNNING INTO A COUPLE SMALL TREE'S AND FINALLY STOPPING . AIR BAGS DIDN'T DEPLOY AND I ONLY JAMMED MY FINGER AND HURT MY BACK SOME BUT I ONLY MISSED A LARGER GROUP OF TREE BY INCHES. MY FRONT BUMPER WAS RIPPED OFF, MY DRIVERS SIDE HEADLIGHT WAS BROKE AS WELL AS MY GRILLE...
#10759587 |
I HAVE CALLED DODGE IN MY HOMETOWN OF SACRAMENTO FOR THREE WEEKS NOW. I GET PUT ON HOLD OR INTO SOME PHONE ABYSS AND CANNOT GET HELPED FOR MY SAFETY RECALL. I FEEL THIS IS AN IMPORTANT ISSUE BUT I CANNOT GET ANYONE TO COOPERATE. MY SUGGESTION IS FOR YOU TO CALL THEM AND MAKE AN APPT FOR ME. DURING MY LAST CALL ON AUGUST 26 I ASKED FOR THE GIRLS NAME WHO ANSWERED THE PHONE AND I EXPLAINED TO HER THAT I HAVE BEEN TRYING TO GET AN APPT. AGAIN, SHE TRANSFERRED ME TO SOME ABYSS. HER NAME IS [XXX] AND THEIR NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
#10443844 |
I HAVE BEEN ON SEVERAL SITE AND PEOPLE WHO OWN DODGE DURANGO ARE HAVE THE SAME PROBLEM. I HAD THE CAR DIAGNOSED THEY SAID IT WAS THE O2 SENSOR AND THE DURANGO HAS 4 SO I HAD THEM REPLACED. THE PROBLEM STOPPED FOR ABOUT 2 MONTHS THEN STARTED AGAIN SAID ITS MISSING BECAUSE I NEED A TUNE UP GOT THE TUNE UP STILL DOING IT. THEN ITS STILL BUCKING SHUTTING OFF WHILE YOUR DRIVING HESITATING WHEN YOU BACK UP AND PULL OFF. SO I HAD IT DIAGNOSED AGAIN SAID THE COIL NEED TO BE REPLACED. REPLACED THAT CHECK ENGINE LINE STILL ON STILL BUCKING SHUTTING OFF WHEN WHEN YOUR DRIVING HESITATING WHEN YOU BACK UP AND PULL OFF. HAD IT DIAGNOSED AGAIN SAID ITS THE PCM BUT IT CAN MASK ITSELF AS THE MAP SENSOR, TPS, CRANK OR CAM POSITIONING SENSOR. DODGE KNOWS THIS IS A ONGOING PROBLEM AND REFUSES...
#10358267 |
DODGE DURANGO. *TR
#10168787 |
I HAVE A DODGE DURANGO 2004. WHEN IT RAINS OR I DRIVE OVER A WET PAVEMENT THE POWER STEERING BELT GETS WET AND THE STEERING WHEEL IS HARD TO TURN, CAUSING THE DRIVERTO LOOSE CONTROL. THE DEALER CHEKED IT AND TOLD ME NOT TO DRIVE ON RAINY DAYS (BASICALLY). *JB
#10122126 |
WHEN I OPEN A SINGLE WINDOW, THE ENTIRE TRUCK SHAKES. THE FRONT DOORS SHAKE ENOUGH TO SEE A GAP. THERE IS SO MUCH CABIN PRESSURE IT FEELS AS IF YOUR HEAD IS ABOUT TO EXPLODE. IT IS IMPOSSIBLE TO RIDE WITH WINDOW DOWN. THE SHAKING HAS CAUSED THE FRONT LEFT DOOR TO HAVE SEVERE WIND NOISE WHEN WINDOWS ARE CLOSED.
#10102659 |
I WAS CONTACTED IN JULY BY CHRYSLER WHO SAID THAT MY 04 DODGE DURANGO SLT HAD A "HOT BAKE PAINT PROBLEM." THE FEMALE REP. ASKED IF I HAD NOTICED ANY PAINT FADING OR OTHER PROBLEMS. I TOLD HER "NO, NOT YET." I WAS INSTRUCTED TO BRING THE TRUCK BACK TO USA DODGE ALSO KNOWN AS MACK DODGE AND RETURN IT FOR ANOTHER TRUCK. THE SAME LEASE AGREEMENT STILL IN EFFECT, THE NEW TRUCK WOULD HAVE TO BE MSRP TO MSRP. I ASKED WHY THEY JUST WOULD NOT REPAINT IT AND PUT US IN A LOANER, SHE SAID, "SIR WOULDN'T YOU LIKE A NEW TRUCK !" I SAID, "YES !", ALREADY HAVING ABOUT 5,000 MILES I WOULD BE STARTING THE MILEAGE CLOCK TO ZERO. THEN I ASKED HOW DO I KNOW THAT THE NEW TRUCK I PICK OUT WON'T HAVE THE SAME PROBLEM. I WAS TOLD THEY WOULD RUN THE VIN...

Other 2004 DODGE DURANGO Problem Areas

Engine 326 complaints Electrical System 171 complaints Engine And Engine Cooling 155 complaints Air Bags 136 complaints Engine And Engine Coolingengine 76 complaints Power Train 64 complaints Vehicle Speed Control 41 complaints Electrical System Instrument Clusterpanel 37 complaints Power Trainautomatic Transmission 26 complaints Steering 25 complaints Exterior Lighting 18 complaints Fuelpropulsion System 18 complaints Structurebody 18 complaints Electrical Systemwiringinteriorunder Dash 17 complaints Structure 13 complaints Equipment 12 complaints Interior Lighting 12 complaints Fuel System Gasoline 11 complaints Electronic Stability Control Esc 10 complaints Service Brakes 10 complaints Service Brakes Hydraulic 10 complaints Tires 9 complaints Electrical Systemwiring 8 complaints Seat Belts 8 complaints Engine And Engine Coolingenginegasoline 7 complaints Electrical Systemignition 6 complaints Air Bagsfrontal 5 complaints Electrical System12v24v48v Batterycables 5 complaints Equipmentelectricalradiotape Deckcd Etc 5 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 5 complaints Suspension 5 complaints Engine And Engine Coolingcooling System 4 complaints Engine And Engine Coolingexhaust System 4 complaints Equipmentapplianceair Conditioner 4 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 4 complaints Suspensionrear 4 complaints Visibilitywindshield 4 complaints Structurebodybumpers 3 complaints Suspensionfront 3 complaints Suspensionfrontcontrol Armlower Ball Joint 3 complaints Tiressidewall 3 complaints Vehicle Speed Controlaccelerator Pedal 3 complaints Vehicle Speed Controlcables 3 complaints Vehicle Speed Controlcruise Control 3 complaints Visibilitypower Window Devices And Controls 3 complaints Visibilitywiper 3 complaints Electrical System12v24v48v Battery 2 complaints Electrical Systemhorn 2 complaints Electrical Systemignitionmodule 2 complaints Engine And Engine Coolingcooling Systemradiator Assembly 2 complaints Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 2 complaints Latcheslockslinkages 2 complaints Seat Beltsfront 2 complaints Seats 2 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 2 complaints Steeringhydraulic Power Assist System 2 complaints Steeringlinkagestie Rod Assembly 2 complaints Suspensionfrontcontrol Armupper Ball Joint 2 complaints Visibilityrearview Mirrorsdevicesexterior 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Visibilitywindshield Wiperwasher 2 complaints Wheels 2 complaints Air Bagsfrontalsensorcontrol Module 1 complaint Air Bagssidewindow 1 complaint Child Seat 1 complaint Electrical Systemwiringfuses And Circuit Breakers 1 complaint Electronic Stability Controlautomatic Asc 1 complaint Engine And Engine Coolingcooling Systemhoseslinespipingfittings 1 complaint Engine And Engine Coolingexhaust Systememission Control 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv 1 complaint Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 1 complaint Equipment Adaptivemobility 1 complaint Equipmentelectrical 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Exterior Lightingbrake Lights 1 complaint Exterior Lightingfog Lights 1 complaint Exterior Lightingheadlights 1 complaint Exterior Lightingturn Signalswitch 1 complaint Fuel System Otherstoragefuel Gauge System 1 complaint Power Trainaxle Assembly 1 complaint Power Traindriveline 1 complaint Power Traindrivelinedriveshaft 1 complaint Power Traintransfer Case 4 Wheel Drive 1 complaint Seat Belts Rearotherbuckle Assembly 1 complaint Seat Beltsfrontanchorage 1 complaint Seat Beltsfrontretractor 1 complaint Seatsfront Assemblyrecliner 1 complaint Seatsfront Assemblyseat Heatercooler 1 complaint Service Brakes Air 1 complaint Service Brakes Airantilockabs Warning Light 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipwheel Speed Sensortone Ring 1 complaint Service Brakes Hydraulicfoundation Componentsdiscpads 1 complaint Service Brakes Hydraulicpedals And Linkages 1 complaint Steeringhydraulic Power Assistpump 1 complaint Steeringrack And Pinionpinion Shaft 1 complaint Structurebodydoor 1 complaint Suspensionfronthub 1 complaint Suspensionrearaxlenon Powered Axle Assembly 1 complaint Tirestreadbelt 1 complaint Traction Control System 1 complaint Trailer Hitches 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Visibilitydefrosterdefoggerhvac Systemfanmotor 1 complaint Visibilityglass Siderear 1 complaint Visibilityrear Window Wiperwasher 1 complaint Visibilityrearview Mirrorsdevices 1 complaint Wheelsrim 1 complaint
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