NHTSA Complaint #10185124 — 2004 DODGE DURANGO

ON SEVERAL INSTANCES BEGINNING APPROXIMATELY NOVEMBER OF 2006 THE INTERIOR LIGHTS WOULD EITHER STAY ON, OR NOT COME ON AT ALL. SOMETIMES, UPON ENTERING THE CAR, WE WOULD HAVE TO WAIT TWENTY MINUTES OR MORE TO GET THE LIGHTS TO GO OUT. A FEW INSTANCES, THE LIGHTS WOULD NEVER GO OUT AND RAN THE BATTERY DOWN. EVENTUALLY, NO LIGHTS AT ALL WOULD COME ON AND AT ONE POINT YOU COULD SMELL SOMETHING BURNING, BUT NEVER SEE IT. WHEN APPROACHING THE JEFF WYLER DODGE, AND HAVING OUR CAR SERVICED TODAY (ON 3-14-07), THEY HAD US PAY FOR A DIAGNOSTICS AND STATED THAT THE INSTRUMENTAL CLUSTER (SP?) NEEDED TO BE REPLACED AND THE COST WAS CLOSE TO $500.00. DUE TO THE PRICE OF THE PART, WE DECIDED NOT TO HAVE THEM REPLACE IT RIGHT AWAY. TONIGHT, WHILE READING THE NEWS, I CAME UPON AN ARTICLE ON WLWT.COM AND FOUND THAT IF YOU ARE HAVING AN INTERIOR LIGHT PROBLEM (LIGHTS NOT DIMMING THE WAY THEY ARE SUPPOSED TO), TO TAKE YOUR CAR TO THE DEALER. I AM VERY UPSET THAT SOMEHOW THE RECALL IS IN THE NEWS, HOWEVER A DODGE DEALERSHIP MENTIONS NOTHING TO US ABOUT IT? I WILL BE CONTACTING THE DEALER AGAIN IN THE MORNING TO DISCUSS. *JB